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Provision of a Befriending Service

London Borough of Waltham Forest

This public procurement record has 2 releases in its history.

Award

25 Sep 2025 at 12:08

Award Notice
Tender

12 Sep 2024 at 14:04

Tender Notice
Summary of the contracting process

The London Borough of Waltham Forest has completed the award stage for the 'Provision of a Befriending Service' tender within the social work and related services industry category. The agreement, valued at £723,200, was signed on 8th January 2025 and will provide services aimed at reducing social isolation for adults over 18. The project is situated in Waltham Forest, London, classified under region UKI53, and is executed through an open procurement procedure. The tender was active from 12th September 2024, and bid submissions closed on 24th October 2024. The contract spans an initial period from 1st January 2025 to 31st December 2026 with potential extensions up to 31st December 2028.

This contract presents significant business growth opportunities for organisations experienced in social services and health sectors, especially those fostering community welfare and client-focused outreach programmes. Businesses looking to expand their social service offerings in collaboration with local authorities and health organisations will be well-positioned to compete. The procurement method encourages electronic submissions and selects providers based on quality, social value, and price, making it ideal for SMEs like LifeLine Community Projects, the awarded supplier, which can leverage their expertise in community projects and volunteer engagement to enhance service delivery and outcomes.

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Notice Information

Notice Title

Provision of a Befriending Service

Notice Description

The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: * Reduce experience of loneliness/social isolation * Increase the independence of individuals * Support individuals to increase their resilience * Help to build positive connections and networks * Support mental & physical wellbeing * Increase the diversity of volunteer characteristics and experience to support befriending needs.

Lot Information

Lot 1

The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: * Reduce experience of loneliness/social isolation * Increase the independence of individuals * Support individuals to increase their resilience * Help to build positive connections and networks * Support mental & physical wellbeing * Increase the diversity of volunteer characteristics and experience to support befriending needs.

Renewal: The contract shall commence on 1st January 2025 and shall continue up to and including 31st December 2026 with the option to extend by a further two 12 month extensions up to 31st December 2028 ("the Contract Period").

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-049a5b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059629-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£752,000 £500K-£1M
Lots Value
£752,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£723,200 £500K-£1M

Notice Dates

Publication Date
25 Sep 202511 months ago
Submission Deadline
24 Oct 2024Expired
Future Notice Date
Not specified
Award Date
8 Jan 20251 years ago
Contract Period
1 Jan 2025 - 31 Dec 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Waltham Forest
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E17 4JF
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
TLI53 Redbridge and Waltham Forest
Local Authority
Waltham Forest
Electoral Ward
Chapel End
Westminster Constituency
Walthamstow

Supplier Information

Number of Suppliers
1
Supplier Name

LifeLine Community Projects

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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