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TC1121 Home Care and Extra Care Services

Manchester City Council

This public procurement record has 2 releases in its history.

Award

22 Jul 2026 at 10:53

Award Notice
Tender

20 Sep 2024 at 14:08

Tender Notice
Summary of the contracting process

Manchester City Council established a framework for home care and extra care services across Manchester. The requirement is divided into three geographic service areas: Home Care North, Home Care Central and Home Care South. Services fall within health, social care and community support provision, covering activity delivered in the north, central and south areas of the city. The framework is intended to support the Council’s homecare services and requires successful providers to contribute actively to the economic and social regeneration of the locality and its surroundings. Social and environmental considerations form part of the procurement and contract performance requirements. Potential TUPE implications may apply to each geographic area.

This procurement has been awarded following an open procedure for a framework agreement. The tender closed on 25 November 2024, with evaluation beginning that day, and contracts were signed on 26 January 2026. The estimated procurement value was £140,000,000. Three lots were used, with up to 15 providers appointed to each; suppliers could be included on no more than two lots. Forty-five active awards were made: 15 for North, 15 for Central and 15 for South. Evaluation weighted quality at 70%, social value at 20%, and zero carbon and environment at 10%. The framework contracts have a duration of 1,440 days and no renewal or additional-purchase options are recorded.

This award demonstrates substantial and geographically divided demand from Manchester City Council for homecare and extra care providers. The appointed field includes both large organisations and SMEs, showing that credible competitors may range from established regional or national care businesses to smaller local providers with suitable operational capacity. Relevant suppliers would need to deliver home-based care reliably across a defined part of Manchester, manage sufficient staffing and service coverage, and address any workforce-transfer obligations arising under TUPE. Strong quality performance is central to the assessment, alongside demonstrable social value and credible zero-carbon and environmental practices. Providers should also be able to support local economic and social regeneration through contract delivery.

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Notice Information

Notice Title

TC1121 Home Care and Extra Care Services

Notice Description

This procurement is for the provision of Home Care and Extra Care Services in Manchester. Manchester City Council (MCC) is looking to establish a Framework for Homecare services which will comprise of 3 Lots: Lot 1 Home Care North (up to 10 providers) Lot 2 Home Care Central (up to 15 providers) Lot 3 Home Care South (up to 15 providers) Please note Providers will not be included on more than 2 Lots for home care services

Lot Information

Lot 1 Home Care North

Further details are set out in the procurement documents

Lot 2 Home Care Central

Further details are set out in the procurement documents

Lot 3 Home Care South

Further details are set out in the procurement documents

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-049ca4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069033-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£140,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20261 months ago
Submission Deadline
25 Nov 2024Expired
Future Notice Date
Not specified
Award Date
26 Jan 20267 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Manchester City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M60 2LA
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD33 Manchester
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
27
Supplier Names

Age Concern Manchester (t/a Age UK Manchester)

Be Caring Ltd

C4 Care Ltd

Care Quality Services Ltd

Care at Home Group Ltd

Cathedral Care Services Ltd

Choices Care Ltd

Delta Care Ltd

Ethica Services Ltd t/a Ethica Care

Franco Ltd t/a 365 Medicare

Grace Live In Carers Ltd

HG Care Services Ltd

Hales Group Ltd

Homecarers Care Services Ltd

I Care (GB) Ltd

Icare Solutions Ltd

Kingdom Health Ltd

Medacs Healthcare Ltd

Meridian Health & Social Care Ltd

Pova Care Ltd

Premier Care Ltd

Routes Healthcare (North) Ltd

Specialist Care Team Ltd

The Care Company Plus Ltd

The Human Support Group Ltd

Trailblazer Social Care Ltd

Trailblazer Social care

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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