Safety and Support Services for Temporary Accommodation, Emergency Response and Site Stabilisation
Description: Safety and Support Services for Temporary Accommodation, Emergency Response and Site Stabilisation. The Council currently provides a range of temporary accommodation services across Manchester for individuals and families experiencing homelessness. Many residents accommodated within these services may have experienced trauma, poor mental health, substance use, domestic abuse, housing instability, or other complex circumstances that require a flexible, sensitive and supportive approach. To support the effective management of these services, the Council commissions Safety and Support Services across its temporary accommodation portfolio. The service plays an important role in maintaining safe and secure environments, supporting resident wellbeing, managing risks, responding to incidents and contributing to the day-to-day operation of accommodation services. The Council is using the e-business portal known as the Chest. Applicants will need to register their details (read more...)
Summary: Manchester City Council is planning services to keep temporary accommodation safe, secure and well managed across Manchester. The requirement covers safety and support for individuals and families experiencing homelessness, emergency response to incidents, and stabilisation of accommodation sites. Services will support resident wellbeing, manage risks and contribute to day-to-day accommodation operations. Residents may have complex needs linked to trauma, poor mental health, substance use, domestic abuse and housing instability, so the intended service requires a flexible, sensitive and supportive approach. The procurement is primarily for security services, with a residential health facilities element. It is relevant to providers of supported accommodation, housing support, security, incident response, safeguarding and related wellbeing services able to work across a temporary accommodation portfolio in Manchester.