Award

Virtual Ward GP Support Service

EAST SUSSEX HEALTHCARE NHS TRUST

This public procurement record has 1 release in its history.

Award

25 Sep 2024 at 09:01

Summary of the contracting process

The procurement process, managed by East Sussex Healthcare NHS Trust, involves the award of a contract for a "Virtual Ward GP Support Service" in East Sussex. The service, which commenced on 1st October 2024 and will run until 30th September 2027, falls under the General-practitioner services category (CPV code 85121100). The tendering process has been completed, and the contract has been awarded to South Downs Health and Care Ltd following a limited procedure without prior publication of a call for competition. This approach was justified under the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement focused on several key criteria, including social value, quality, innovation, value, integration, collaboration, and price, each weighted equally.

This tender offers significant business growth opportunities, particularly for businesses involved in healthcare services and those with expertise in virtual ward management. The contract necessitates the provision of experienced GPs familiar with acute illness and frailty management, capable of occasional face-to-face reviews and collaborative working with consultants and other primary care professionals within East Sussex. Companies with a strong background in healthcare provision, particularly small to medium-sized enterprises (SMEs) like South Downs Health and Care Ltd, which have previously demonstrated outstanding service quality and innovation, would be well-suited to compete in similar future tenders. The contract’s demand for local expertise and the ability to work within established health systems and processes also underscores the value of localised, integrated healthcare solutions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Virtual Ward GP Support Service

Notice Description

A seven day per week service supporting the Trust Virtual Ward consisting of:<br/>* Daily attendance and patient review at a VW virtual 'board round' to discuss patients - as appropriate<br/>* Medical decision making & prescribing as required for VW patients<br/>* Escalation to ESHT Consultants from relevant specialties to support the VW team<br/>* Medical advice - available during working hours - for the Virtual Ward team<br/>* Occasional home visiting (rarely required) if it is clearly beneficial and will <br/>* Support the Virtual Ward team in communication and working with carers and relatives<br/>* Support the Trust in the development of Virtual Ward pathways, VW awareness, and efficacy of access/referral/discharge processes<br/>The GPs supporting the service are required to be able to offer face to face reviews occasionally and attend in person some development or service meetings, in a timely fashion and at short notiice - i.e. need to be working within East Sussex, able and willing to travel.<br/>The GPs also need to be experienced in general, skilled in supporting acute illness and in particular for patients with Frailty. <br/>The GP service must include GPs experienced in supporting virtual wards (to help with their own supervision and development).<br/>The GPs supporting also need to be familiar with local systems and processes (e.g. HSCC, JCR, UCR, PSL etc arrangements). GPs in the service need to be able to maintain good relations with ESHT Consultants (where relevant) and other primary care colleagues in East Sussex.

Lot Information

Lot 1

A seven day per week service supporting the Trust Virtual Ward consisting of:
* Daily attendance and patient review at a VW virtual 'board round' to discuss patients - as appropriate
* Medical decision making & prescribing as required for VW patients
* Escalation to ESHT Consultants from relevant specialties to support the VW team
* Medical advice - available during working hours - for the Virtual Ward team
* Occasional home visiting (rarely required) if it is clearly beneficial and will
* Support the Virtual Ward team in communication and working with carers and relatives
* Support the Trust in the development of Virtual Ward pathways, VW awareness, and efficacy of access/referral/discharge processes
The GPs supporting the service are required to be able to offer face to face reviews occasionally and attend in person some development or service meetings, in a timely fashion and at short notiice - i.e. need to be working within East Sussex, able and willing to travel.
The GPs also need to be experienced in general, skilled in supporting acute illness and in particular for patients with Frailty.
The GP service must include GPs experienced in supporting virtual wards (to help with their own supervision and development).
The GPs supporting also need to be familiar with local systems and processes (e.g. HSCC, JCR, UCR, PSL etc arrangements). GPs in the service need to be able to maintain good relations with ESHT Consultants (where relevant) and other primary care colleagues in East Sussex.

Procurement Information

This is a Provider Selection Regime (PSR) award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. <br/>Decision makers: Simon Dowse - Director of Transformation, Strategy & Improvement. Abigail Turner - DDO, CHIC Division.<br/><br/>The basic selection criteria and the key criteria were assessed by reflecting on the evidence provided by SDHC Ltd. SDHC Ltd have successfully delivered a pilot over 12 months, where the provider met all the specified criteria. The quality of the provision to date exceeds expectations and is critical to service quality overall. The service provider has directly supported innovation of the service, pathways, promotion or the service within ESHT and wider GP community. They are also working with us on innovating training for VW medical support.<br/><br/>The VW service and GP service provider have a well embedded and positive working relationship. The arrangement offers an exemplar for integrated acute, community and primary care working and collaboration - to deliver a service that offers better outcomes for patients and use of health and care resources<br/><br/>The GP service continues to offer significant value vs recruiting our own GPs, using our own consultant resource or using 'agency'.<br/><br/>The service recruits manage and provides GPs through the Federation. Lessons and challenges from the ESHT approach to recruiting in-house GPs for our UTC model indicate that this approach, working with the Federation, is more sustainable, more resilient and more cost-effective. (We are exploring options to use this model for other services)<br/><br/>The GP service provided is critical to delivery of the VW - which represents an increase in patient choice.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-049d84
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030558-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85121100 - General-practitioner services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Sep 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Sep 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EAST SUSSEX HEALTHCARE NHS TRUST
Contact Name
Angela Alletson
Contact Email
esht.procurement@nhs.net
Contact Phone
+44 3001314511

Buyer Location

Locality
ST LEONARDS ON SEA
Postcode
TN37 7PT
Post Town
Tonbridge
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ2 Surrey, East and West Sussex

Local Authority
Hastings
Electoral Ward
Conquest
Westminster Constituency
Hastings and Rye

Supplier Information

Number of Suppliers
1
Supplier Name

SOUTH DOWNS HEALTH AND CARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-049d84-2024-09-25T10:01:19+01:00",
    "date": "2024-09-25T10:01:19+01:00",
    "ocid": "ocds-h6vhtk-049d84",
    "description": "Contract Start Date 01/10/2024<br/>Contract End Date 30/09/2027",
    "initiationType": "tender",
    "tender": {
        "id": "ES/24/1268",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Virtual Ward GP Support Service",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85121100",
            "description": "General-practitioner services"
        },
        "mainProcurementCategory": "services",
        "description": "A seven day per week service supporting the Trust Virtual Ward consisting of:<br/>* Daily attendance and patient review at a VW virtual 'board round' to discuss patients - as appropriate<br/>* Medical decision making & prescribing as required for VW patients<br/>* Escalation to ESHT Consultants from relevant specialties to support the VW team<br/>* Medical advice - available during working hours - for the Virtual Ward team<br/>* Occasional home visiting (rarely required) if it is clearly beneficial and will <br/>* Support the Virtual Ward team in communication and working with carers and relatives<br/>* Support the Trust in the development of Virtual Ward pathways, VW awareness, and efficacy of access/referral/discharge processes<br/>The GPs supporting the service are required to be able to offer face to face reviews occasionally and attend in person some development or service meetings, in a timely fashion and at short notiice - i.e. need to be working within East Sussex, able and willing to travel.<br/>The GPs also need to be experienced in general, skilled in supporting acute illness and in particular for patients with Frailty. <br/>The GP service must include GPs experienced in supporting virtual wards (to help with their own supervision and development).<br/>The GPs supporting also need to be familiar with local systems and processes (e.g. HSCC, JCR, UCR, PSL etc arrangements). GPs in the service need to be able to maintain good relations with ESHT Consultants (where relevant) and other primary care colleagues in East Sussex.",
        "lots": [
            {
                "id": "1",
                "description": "A seven day per week service supporting the Trust Virtual Ward consisting of:<br/>* Daily attendance and patient review at a VW virtual 'board round' to discuss patients - as appropriate<br/>* Medical decision making & prescribing as required for VW patients<br/>* Escalation to ESHT Consultants from relevant specialties to support the VW team<br/>* Medical advice - available during working hours - for the Virtual Ward team<br/>* Occasional home visiting (rarely required) if it is clearly beneficial and will <br/>* Support the Virtual Ward team in communication and working with carers and relatives<br/>* Support the Trust in the development of Virtual Ward pathways, VW awareness, and efficacy of access/referral/discharge processes<br/>The GPs supporting the service are required to be able to offer face to face reviews occasionally and attend in person some development or service meetings, in a timely fashion and at short notiice - i.e. need to be working within East Sussex, able and willing to travel.<br/>The GPs also need to be experienced in general, skilled in supporting acute illness and in particular for patients with Frailty. <br/>The GP service must include GPs experienced in supporting virtual wards (to help with their own supervision and development).<br/>The GPs supporting also need to be familiar with local systems and processes (e.g. HSCC, JCR, UCR, PSL etc arrangements). GPs in the service need to be able to maintain good relations with ESHT Consultants (where relevant) and other primary care colleagues in East Sussex.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "SOCIAL VALUE",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "QUALITY & INNOVATION",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "VALUE",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "INTEGRATION & COLLABORATION",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "PRICE",
                            "type": "cost",
                            "description": "20"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKJ2"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This is a Provider Selection Regime (PSR) award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. <br/>Decision makers: Simon Dowse - Director of Transformation, Strategy & Improvement. Abigail Turner - DDO, CHIC Division.<br/><br/>The basic selection criteria and the key criteria were assessed by reflecting on the evidence provided by SDHC Ltd. SDHC Ltd have successfully delivered a pilot over 12 months, where the provider met all the specified criteria. The quality of the provision to date exceeds expectations and is critical to service quality overall. The service provider has directly supported innovation of the service, pathways, promotion or the service within ESHT and wider GP community. They are also working with us on innovating training for VW medical support.<br/><br/>The VW service and GP service provider have a well embedded and positive working relationship. The arrangement offers an exemplar for integrated acute, community and primary care working and collaboration - to deliver a service that offers better outcomes for patients and use of health and care resources<br/><br/>The GP service continues to offer significant value vs recruiting our own GPs, using our own consultant resource or using 'agency'.<br/><br/>The service recruits manage and provides GPs through the Federation. Lessons and challenges from the ESHT approach to recruiting in-house GPs for our UTC model indicate that this approach, working with the Federation, is more sustainable, more resilient and more cost-effective. (We are exploring options to use this model for other services)<br/><br/>The GP service provided is critical to delivery of the VW - which represents an increase in patient choice."
    },
    "awards": [
        {
            "id": "030558-2024-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-115204",
                    "name": "South Downs Health and Care Ltd"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-32807",
            "name": "East Sussex Healthcare NHS Trust",
            "identifier": {
                "legalName": "East Sussex Healthcare NHS Trust"
            },
            "address": {
                "streetAddress": "729 The Ridge",
                "locality": "St Leonards on Sea",
                "region": "UKJ2",
                "postalCode": "TN37 7PT",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Angela Alletson",
                "telephone": "+44 3001314511",
                "email": "esht.procurement@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.esht.nhs.uk/",
                "buyerProfile": "https://www.esht.nhs.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-115204",
            "name": "South Downs Health and Care Ltd",
            "identifier": {
                "legalName": "South Downs Health and Care Ltd",
                "id": "10075871"
            },
            "address": {
                "streetAddress": "12 Brodrick Close Hampden Park",
                "locality": "Eastbourne",
                "region": "UKJ2",
                "postalCode": "BN22 9NQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7936917642",
                "email": "sdhc.feedback@nhs.net"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-82778",
            "name": "East Sussex Healthcare NHS Trust",
            "identifier": {
                "legalName": "East Sussex Healthcare NHS Trust"
            },
            "address": {
                "streetAddress": "Eastbourne District General Hospital",
                "locality": "Eastbourne",
                "postalCode": "bn21 2ud",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://www.esht.nhs.uk/"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-32807",
        "name": "East Sussex Healthcare NHS Trust"
    },
    "contracts": [
        {
            "id": "030558-2024-1",
            "awardID": "030558-2024-1",
            "status": "active",
            "dateSigned": "2024-09-02T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "3",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "4",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "1",
                "measure": "lowestValidBidValue",
                "relatedLot": "1",
                "value": 900000,
                "currency": "GBP"
            },
            {
                "id": "2",
                "measure": "highestValidBidValue",
                "relatedLot": "1",
                "value": 900000,
                "currency": "GBP"
            }
        ]
    },
    "language": "en"
}