Taxi and Transport Service for Passengers and Urgent Packages

{
    "tag": [
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    "id": "ocds-h6vhtk-04a7ef-2024-10-11T11:13:10+01:00",
    "date": "2024-10-11T11:13:10+01:00",
    "ocid": "ocds-h6vhtk-04a7ef",
    "description": "This is a sector identified at risk of infiltration by serious organised crime (SOC) by the Greater Glasgow Serious Organised Crime Interventions, Police Scotland and as such mitigating actions will be required as part of this procurement process. The procurement of the Taxi and Transport Service for Passengers and Urgent Packages will follow the NHSGGC Procurement Department's SOC mitigation protocol. EO's seeking to participate must provide the information required in this notice which will be pre-vetted by Greater Glasgow Serious Organised Crime Interventions, Police Scotland and NHSGGC Procurement team. Request information must be uploaded with response to this Contract Notice via PCS portal and/or within the SPD. Failure to supply required information will prevent the EO from proceeding to the tender stage. As this contract involves a business sector at risk of SOC infiltration, sub-contracting is not allowed without the prior express agreement of the NHSGGC. Any sub-contractor will be required to be pre-vetted by the Greater Glasgow Serious Organised Crime Interventions unit of Police Scotland. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=779026. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The Contracting Authority does not intend to include a sub-contract clause as part of community benefits (as per Section 25 of the Procurement Reform (Scotland) Act 2014) in this contract for the following reason: EO's will be required to inform the Board if they intend to sub-contract in line with the requirements of the SPD. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: Community benefits are included in this requirement. For more information see https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows A scoring community benefits question will been asked within stage 2 Invitation to Tender documents. (SC Ref:779026) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=779026",
    "initiationType": "tender",
    "tender": {
        "id": "GGC0926",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Taxi and Transport Service for Passengers and Urgent Packages",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "60120000",
            "description": "Taxi services"
        },
        "mainProcurementCategory": "services",
        "description": "NHS Greater Glasgow and Clyde (NHSGGC) requires a service to transport passengers and urgent packages in a timely, efficient and economic manner. Journeys figures stated are based on financial data from 2023/2024 and are for indication only. Figures are an approx. and not binding to NHSGGC. Below is breakdown of; Lot, area covered and approx. monthly journeys - Lot 1 Glasgow City - 6000 Lot 2 East Dunbartonshire - 100 Lot 3 West Dunbartonshire - 80 Lot 4 East Renfrewshire - 100 Lot 5: Renfrewshire - 700 Lot 6 Inverclyde - 200 Lot 7 Blood Transport (Board wide) - 600 This business sector is at risk of infiltrations by serious and organised crime (SOC). NHSGGC has therefore enhanced the criteria and will follow NHSGGC Procurement department's SOC mitigation protocol. Economic operators must comply fully with the conditions for participation set out in section III. Please read in conjunction with the Single Procurement Document which is provided via this contract notice.",
        "value": {
            "amount": 7680000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "title": "Glasgow City",
                "description": "NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 1 is for journeys required in the Glasgow City area. The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service. The journeys stated below are for indication only and not binding to NHSGGC. Lot 1 Glasgow City - 6000",
                "awardCriteria": {
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                "contractPeriod": {
                    "durationInDays": 360
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "3 x 12 month extension periods"
                },
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                },
                "selectionCriteria": {
                    "description": "The number of companies shortlisted for Invitation to tender (ITT) will be limited to 5. Responses will be scored based on the criteria set out in section III and the successful bidder's details will then be passed to the Serious and Organised Crime Interventions, Greater Glasgow Division of Police Scotland for further vetting. Bidders must obtain a score of 80% in the SPD Scored questions to be eligible for shortlisting."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "hasOptions": false,
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            {
                "id": "2",
                "title": "East Dunbartonshire",
                "description": "NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 2 is for journeys required in the East Dunbartonshire area. The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service. The journeys stated below are for indication only and not binding to NHSGGC. Lot 2 East Dunbartonshire - 100",
                "awardCriteria": {
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                "renewal": {
                    "description": "3 x 12 month extension periods"
                },
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                    "description": "The number of companies shortlisted for Invitation to tender (ITT) will be limited to 5. Responses will be scored based on the criteria set out in section III and the successful bidder's details will then be passed to the Serious and Organised Crime Interventions, Greater Glasgow Division of Police Scotland for further vetting. Bidders must obtain a score of 80% in the SPD Scored questions to be eligible for shortlisting."
                },
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            },
            {
                "id": "3",
                "title": "West Dunbartonshire",
                "description": "NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 3 is for journeys required in the West Dunbartonshire area. The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service. The journeys stated below are for indication only and not binding to NHSGGC. Lot 3 - West Dunbartonshire - 80",
                "awardCriteria": {
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                "hasRenewal": true,
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                    "description": "3 x 12 month extension periods"
                },
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                },
                "selectionCriteria": {
                    "description": "The number of companies shortlisted for Invitation to tender (ITT) will be limited to 5. Responses will be scored based on the criteria set out in section III and the successful bidder's details will then be passed to the Serious and Organised Crime Interventions, Greater Glasgow Division of Police Scotland for further vetting. Bidders must obtain a score of 80% in the SPD Scored questions to be eligible for shortlisting."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
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            },
            {
                "id": "4",
                "title": "East Renfrewshire",
                "description": "NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 4 is for journeys required in the East Renfrewshire area. The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service. The journeys stated below are for indication only and not binding to NHSGGC. Lot 4 East Renfrewshire - 100",
                "awardCriteria": {
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                    "description": "3 x 12 month extension periods"
                },
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                },
                "selectionCriteria": {
                    "description": "The number of companies shortlisted for Invitation to tender (ITT) will be limited to 5. Responses will be scored based on the criteria set out in section III and the successful bidder's details will then be passed to the Serious and Organised Crime Interventions, Greater Glasgow Division of Police Scotland for further vetting. Bidders must obtain a score of 80% in the SPD Scored questions to be eligible for shortlisting."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "5",
                "title": "Renfrewshire",
                "description": "NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 5 is for journeys required in the Renfrewshire area. The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service. The journeys stated below are for indication only and not binding to NHSGGC. Lot 5 Renfrewshire - 700",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Technical",
                            "type": "quality",
                            "description": "30"
                        },
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                            "description": "70"
                        }
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                },
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                    "description": "3 x 12 month extension periods"
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                },
                "selectionCriteria": {
                    "description": "The number of companies shortlisted for Invitation to tender (ITT) will be limited to 5. Responses will be scored based on the criteria set out in section III and the successful bidder's details will then be passed to the Serious and Organised Crime Interventions, Greater Glasgow Division of Police Scotland for further vetting. Bidders must obtain a score of 80% in the SPD Scored questions to be eligible for shortlisting."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "6",
                "title": "Inverclyde",
                "description": "NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 6 is for journeys required in the Inverclyde area. The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service. The journeys stated below are for indication only and not binding to NHSGGC. Lot 6 Inverclyde - 200",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Technical",
                            "type": "quality",
                            "description": "30"
                        },
                        {
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                            "description": "70"
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                "hasRenewal": true,
                "renewal": {
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                },
                "selectionCriteria": {
                    "description": "The number of companies shortlisted for Invitation to tender (ITT) will be limited to 5. Responses will be scored based on the criteria set out in section III and the successful bidder's details will then be passed to the Serious and Organised Crime Interventions, Greater Glasgow Division of Police Scotland for further vetting. Bidders must obtain a score of 80% in the SPD Scored questions to be eligible for shortlisting."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "7",
                "title": "Blood Transport (Board wide)",
                "description": "NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 7 is for journeys required in the Glasgow Glasgow & Clyde area. The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service. The journeys stated below are for indication only and not binding to NHSGGC. Lot 7 Blood Transport (Board wide) - 600",
                "awardCriteria": {
                    "criteria": [
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                            "type": "quality",
                            "description": "30"
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                        {
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                            "type": "cost",
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                "hasRenewal": true,
                "renewal": {
                    "description": "3 x 12 month extension periods"
                },
                "secondStage": {
                    "maximumCandidates": 5
                },
                "selectionCriteria": {
                    "description": "The number of companies shortlisted for Invitation to tender (ITT) will be limited to 5. Responses will be scored based on the criteria set out in section III and the successful bidder's details will then be passed to the Serious and Organised Crime Interventions, Greater Glasgow Division of Police Scotland for further vetting. Bidders must obtain a score of 80% in the SPD Scored questions to be eligible for shortlisting."
                },
                "submissionTerms": {
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            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
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                        "description": "Taxi services"
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                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM82"
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                "deliveryLocation": {
                    "description": "Glasgow City"
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                "relatedLot": "1"
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            {
                "id": "2",
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                        "id": "60120000",
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                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM81"
                    },
                    {
                        "region": "UKM82"
                    }
                ],
                "deliveryLocation": {
                    "description": "East Dunbartonshire"
                },
                "relatedLot": "2"
            },
            {
                "id": "3",
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                ],
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                ],
                "deliveryLocation": {
                    "description": "West Dunbartonshire"
                },
                "relatedLot": "3"
            },
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                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM83"
                    }
                ],
                "deliveryLocation": {
                    "description": "East Renfrewshire"
                },
                "relatedLot": "4"
            },
            {
                "id": "5",
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                        "description": "Taxi services"
                    }
                ],
                "deliveryAddresses": [
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                        "region": "UKM83"
                    }
                ],
                "deliveryLocation": {
                    "description": "Renfrewshire"
                },
                "relatedLot": "5"
            },
            {
                "id": "6",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "60120000",
                        "description": "Taxi services"
                    }
                ],
                "deliveryAddresses": [
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                    }
                ],
                "deliveryLocation": {
                    "description": "Inverclyde"
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                    }
                ],
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                    },
                    {
                        "region": "UKM82"
                    },
                    {
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                    }
                ],
                "deliveryLocation": {
                    "description": "Greater Glasgow & Clyde"
                },
                "relatedLot": "7"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.go.uk",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "All economic operators (EO's) must complete the Single Procurement Document (SPD) via the Public Contracts Scotland (PCS) portal. EO's must read the SPD in conjunction with all of the sections set out below. Failure to provide information will exclude EO's from participation in the tender stage. With reference to section 3A of the SPD and in line with NHSGGC SOC protocol, EO's must complete and return the Stakeholder Information form which is uploaded with this Contract Notice. The Board will verify all the foregoing responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland who will undertake criminal history conviction checks on all those individuals identified. To assist in such verification process, organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed in the form. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. With reference to section 3A of the SPD and in line with NHSGGC SOC protocol, EO's must complete and return the Declaration of Non Involvement in Serious Organised Crime form which is uploaded with this Contract Notice. The Board will verify all the foregoing responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland who will undertake criminal history conviction checks on all those individuals identified above. To assist in such verification process organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed in the form. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. With reference to SPD Question 4A2a, EO's must confirm all drivers providing services to NHSGGC for this contract, must have the required level of disclosure in line with the Disclosure Scotland guidance, prior to the commencement of the contract. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. With reference to SPD Question 4A2a, EO's must confirm all drivers providing services to NHSGGC for this contract must receive Level 1 Child Protection Training prior to the commencement of this contract. This is a pass/fail question. In failing, EO's will be excluded from participation in in the tender stage.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "economic",
                    "description": "With reference to SPD question 4B1a, EO's are required to state turnover for the last three (3) financial years. Mandatory criteria: Turnover for each year stated must be at least 2 times the estimated contract value stated in the Contract Notice. With reference to SPD question 4B6, EO's are required to provide the following ratios - Current Ratio (Liquidity Ratio) of the Company (total current assets divided by total current liabilities) -- Acceptable Range is >0.99 - Net Profit Margin of the Company (net profits divided by revenue x100) -- Acceptable Range is >0 (i.e. positive) or higher These ratios will be used to assess the EO's financial strength and security; and to determine whether a parent company guarantee or another instrument may be required by the Authority. With reference to SPD question 4B6, and in line with NHSGGC's SCO protocol, EO's must provide one copy of the organisation's FULLY audited accounts and if applicable the accounts of the group for the last three financial years, together with details of any significant changes since the last year end. The counts should be in English and in UK Sterling. If the original documents are not in English, please provide copies of the original and a certified translation into English. If the sums in the accounts are not expressed in UK Sterling, please provide copies of the originals and a UK Sterling rate equivalent copy utilising the pound buys exchange rate applicable on date of the contract advert. The auditors must certify the equivalent copy accounts. The original accounts should have been signed and dated by Directors and auditors or marked as draft. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. Should you wish the financial information from your parent company or group to be taken into consideration then a Parent Company Guarantee must be completed and returned. If a duly signed parent company guarantee in this form is not included in with your response, the financial information of the organisation submitting the questionnaire will be assessed. If an organisation is exempt to the requirement to publish audited accounts under the Companies Act 2006 or under The Charities Accounts (Scotland) Regulations 2006, then two years unaudited accounts should be provided together with a statement from the company's principle banker. If an organisation is exempt from the audit requirement you must supply the last 2 years annual accounts certified by an independent Chartered Accountant or accompanied by a positive banker's reference. With reference to SPD question 4B.6, and in line with NHSGGC's SOC protocol, EO's must provide the organisation's bank details on a company letterhead. A template of what information is required has been uploaded with this Contract Notice. This is a pass/fail question. In failing to provide, EO's will be excluded from participation in the tender stage. With reference to SPD question 4B.6, and in line with NHSGGC's SOC protocol, EO's must provide appropriate statements from your principle bankers providing information as to funding and cash flow capacity to undertake the contract. This is a pass/fail question. In failing to provide, EO's will be excluded from participation in the tender stage.",
                    "minimum": "With reference to SPD question 4B5b, EO's must hold and evidence Employer's (Compulsory) Liability Insurance = GBP5m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. With reference to SPD question 4B5c, EO's must hold and evidence Public Liability Insurance = GBP10m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "With reference to SPD question 4C1.2 EO's are required to provide examples that demonstrate they have the relevant experience to deliver the services. Examples must be from within the last three (3) years. Bidders must provide details of four (4) instances of the organisation's experience in delivering services similar to those described. If applicable, the Board would prefer these similar services to be related to a contract undertaken by the consortium or the leading company and their sub-contractor(s). Use the template uploaded with this Contract Notice only to respond. If you do not provide 4 examples of experience or references, this will be a non-compliant request to participate and your tender will be excluded from the tender stage. This is a scored question with a weighting of 40%. With reference to SPD question 4C8.1 EO's are required to confirm their average annual manpower for the last three years? This is a scored question with a weighting of 25%. With reference to SPD question 4C9 please provide details of IT & Software systems in place to service current contracts? This can include but not limited to Call Centre Booking Systems, Customer Booking Websites, Customer Taxi Booking Apps, Android Apps for Drivers. This is a scored question with a weighting of 25%. With reference to SPD question 4C3a what contingency plan do you have in place for staff sickness/absence? This is a scored question with a weighting of 10%.",
                    "minimum": "With reference to SPD question 4D.1 Tenderers must evidence or commit to obtain ISO9001 or other documented quality management system endorsed by the organisation's chief executive or equivalent. With reference to SPD question 4D.1 EO's must hold and evidence or commit to obtain, within 6 months of the contract start date, a whistleblowing policy consistent with the National Whistleblowing Standards that can be found at the following link: https://inwo.spso.org.uk/national-whistleblowing-%20standards With reference to SPD question 4D.2 EO's must evidence or commit to obtain ISO14001 or other documented quality management system endorsed by the organisation's chief executive or equivalent.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "With reference to SPD 4A1a, EO's providing hire car services within the Civil Government Scotland Act 1982 must confirm they have the relevant licenses. This is pass/fail. In failing EOs will be excluded from participation in the tender stage. With reference to SPD 4A1a, EOs providing hire car services within the Civil Government Scotland Act 1982 must confirm they have a Booking Office License issued by the appropriate council and must not be under suspension. This is pass/fail. In failing EOs will be excluded from participation in the tender stage. With reference to SPD 4A1a, EOs providing hire car services within the Civil Government Scotland Act 1982 must confirm they have a Private Hire Car or Taxi License issued by the appropriate council and must not be under suspension. This pass/fail. In failing EOs will be excluded from participation in the tender stage. With reference to SPD 4A1a, EOs providing hire car services within the Civil Government Scotland Act 1982 must confirm they have a Private Hire car or Taxi Drivers License issued by the appropriate council and must not be under suspension. This is pass/fail. In failing EOs will be excluded from participation in the tender stage. EOs not providing hire car services as defined by the Civic Government Scotland Act 1982 must provide evidence-They are a fit and proper organisation e.g. letter of support from Police Scotland or Local Authority-They have a valid exemption certificate provided by the Local Authority"
                }
            ]
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "coveredBy": [
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        "tenderPeriod": {
            "endDate": "2024-11-14T13:00:00Z"
        },
        "secondStage": {
            "invitationDate": "2024-11-25T00:00:00Z"
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        "submissionTerms": {
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            "bidValidityPeriod": {
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