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Provision of a University Bus Service

Royal Holloway and Bedford New College

This public procurement record has 2 releases in its history.

AwardUpdate

22 Sep 2026 at 14:56

Award Notice
Award

18 Oct 2024 at 14:49

Award Notice
Summary of the contracting process

Royal Holloway and Bedford New College procured a university bus service for its campus in Egham. The requirement covers special-purpose road passenger transport, including the university’s main route bus services and an additional service between the University and Huntersdale Campus. The service supports student and staff travel between university locations and forms part of the institution’s education operations. The contracting authority is Royal Holloway and Bedford New College, based at Egham Hill, Egham. The selected provider is Rotala Group trading as Hallmark Connections Limited, a large passenger transport operator. This is a services contract for the operation and continuity of scheduled university bus routes rather than the purchase of vehicles or transport infrastructure.

The procurement is complete and has been awarded through a limited procedure without prior publication of a competition notice. The requirement was evaluated equally on quality and price, each weighted at 50%. Rotala Group trading as Hallmark Connections Limited received the award. One active contract is valued at £633,860 and was signed on 23 September 2024. A further active contract with the same supplier is valued at £1,056,764.34, signed on 23 September 2024, and runs from 23 September 2026 to 11 July 2027. The procurement record describes a one-year service with an option to extend for a further year. The lot is recorded as cancelled, while the related awards and contracts are active. The contract was modified to maintain service continuity during the 2026/27 academic year after a replacement procurement was abandoned.

This procurement demonstrates recurring demand from a university for a dependable, multi-route scheduled bus operation serving its campus network. A credible competitor for a future requirement would need the operational capacity to run regular university routes, maintain continuity across an academic year and introduce or extend services when campus travel needs change. Relevant strengths include experience in special-purpose passenger transport, route planning, timetable delivery, fleet and driver management, and reliable day-to-day service performance for students and staff. The buyer’s equal weighting of quality and price means suppliers would need to evidence both service quality and competitive cost control. Experience of taking over or maintaining an incumbent service during mobilisation would also be commercially relevant, as would the scale to support more than one university route.

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Notice Information

Notice Title

Provision of a University Bus Service

Notice Description

Awarded to Rotala Ltd Trading as Hallmark Connections for a University Bus Service, a one year contract with an option to extend for a further year.

Procurement Information

Current service with provider was due to expire imminently, this contract will ensure essential services runs while PCR tender is carried out.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04add6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089724-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60130000 - Special-purpose road passenger-transport services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,690,624 £1M-£10M

Notice Dates

Publication Date
22 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
23 Sep 2026 - 11 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Royal Holloway and Bedford New College
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EGHAM
Postcode
TW20 0EX
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLJ25 West Surrey
Local Authority
Runnymede
Electoral Ward
Englefield Green East
Westminster Constituency
Windsor

Supplier Information

Number of Suppliers
1
Supplier Name

Rotala Group

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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