Notice Information
Notice Title
NECS523 - NEAS Third-Party 111 and IUC CAS Procurement Framework
Notice Description
North of England Commissioning Support (NECS) are working for and on behalf of the North East Ambulance Service NHS Foundation Trust (NEAS) to alert the market of a possible future opportunity in which we will invite proposals from suitably experienced, qualified, and resourced providers of 111 Online and Primary Care Speak To (PCST) services to support the delivery of the Trust's North East and North Cumbria Integrated Care Board (NENC ICB) commissioned 111 and Integrated Urgent Care (IUC) Clinical Assessment Service (CAS) contract. North East Ambulance Service NHS Foundation Trust (NEAS) are the Ambulance (Blue Light) Emergency Service for the North East of England. As one of 10 English NHS Ambulance Trusts, we work across the region to provide emergency ambulance care and patient transport services to over 2.7 million people. We also provide the region's 999 and NHS 111 non-emergency phone lines, provide medical cover at events, and deliver first aid training to businesses and communities in the North East. We operate from 60+ sites and cover almost 3,500 square miles, including the counties of Durham, Northumberland, Tyne and Wear, and the boroughs of Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland, and Stockton-on-Tees. We employ more than 3,000 people and respond to approximately 400,000 emergency and urgent incidents each year. The Trust currently calls upon third-party providers to support the delivery of clinical call-back dispositions via 111 Online, and Primary Care Speak To (PCST) dispositions reached through the telephone-based triage of 111 calls. These services are provided regionally, in the case of 111 Online, and in three geographical sub-lots in the case of PCST: 1) Northumberland, North Tyneside, Newcastle 2) North Durham, South Durham (including the Durham Dales, Easington and Sedgefield) 3) North Tees, South Tees The services are secured via NHS Standard Sub-Contracts until 30th September 2025. The purpose of this PIN is to inform the market of our current position, and our intention to carry out a procurement exercise to re-tender these services. We intend to undertake market engagement with potential suppliers in late March 2025 and publish this tender opportunity on 1st April 2025. This will provide sufficient time between tender issue and end date of the current contracts in which to complete the tender, award, and mobilisation processes. Suppliers with the capacity and capability to provide Third Party 111 Online and Primary Care Speak To (PCST) services within the North East of England are asked to note this PIN and the planned tender issue date (1st April 2025). An outline of the proposed lot structure is provided further within this PIN, with detailed specifications of each lot to be included within the tender documents when published.
Lot Information
Lot 1 - 111 Online
North of England Commissioning Support (NECS) are working for and on behalf of the North East Ambulance Service NHS Foundation Trust (NEAS) to alert the market of a possible future opportunity in which we will invite proposals from suitably experienced, qualified, and resourced providers of 111 Online and Primary Care Speak To (PCST) services to support the delivery of the Trust's North East and North Cumbria Integrated Care Board (NENC ICB) commissioned 111 and Integrated Urgent Care (IUC) Clinical Assessment Service (CAS) contract. North East Ambulance Service NHS Foundation Trust (NEAS) are the Ambulance (Blue Light) Emergency Service for the North East of England. As one of 10 English NHS Ambulance Trusts, we work across the region to provide emergency ambulance care and patient transport services to over 2.7 million people. We also provide the region's 999 and NHS 111 non-emergency phone lines, provide medical cover at events, and deliver first aid training to businesses and communities in the North East. We operate from 60+ sites and cover almost 3,500 square miles, including the counties of Durham, Northumberland, Tyne and Wear, and the boroughs of Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland, and Stockton-on-Tees. We employ more than 3,000 people and respond to approximately 400,000 emergency and urgent incidents each year. The Trust currently calls upon third-party providers to support the delivery of clinical call-back dispositions via 111 Online, and Primary Care Speak To (PCST) dispositions reached through the telephone-based triage of 111 calls. These services are provided regionally, in the case of 111 Online, and in three geographical sub-lots in the case of PCST: 1) Northumberland, North Tyneside, Newcastle 2) North Durham, South Durham (including the Durham Dales, Easington and Sedgefield) 3) North Tees, South Tees The services are secured via NHS Standard Sub-Contracts until 30th September 2025. The purpose of this PIN is to inform the market of our current position, and our intention to carry out a procurement exercise to re-tender these services. We intend to undertake market engagement with potential suppliers in late March 2025 and publish this tender opportunity on 1st April 2025. This will provide sufficient time between tender issue and end date of the current contracts in which to complete the tender, award, and mobilisation processes. Suppliers with the capacity and capability to provide Third Party 111 Online and Primary Care Speak To (PCST) services within the North East of England are asked to note this PIN and the planned tender issue date (1st April 2025). An outline of the proposed lot structure is provided further within this PIN, with detailed specifications of each lot to be included within the tender documents when published.
Lot 2 - Primary Care Speak To Dispositions (Northumberland, North Tyneside, Newcastle)North of England Commissioning Support (NECS) are working for and on behalf of the North East Ambulance Service NHS Foundation Trust (NEAS) to alert the market of a possible future opportunity in which we will invite proposals from suitably experienced, qualified, and resourced providers of 111 Online and Primary Care Speak To (PCST) services to support the delivery of the Trust's North East and North Cumbria Integrated Care Board (NENC ICB) commissioned 111 and Integrated Urgent Care (IUC) Clinical Assessment Service (CAS) contract. North East Ambulance Service NHS Foundation Trust (NEAS) are the Ambulance (Blue Light) Emergency Service for the North East of England. As one of 10 English NHS Ambulance Trusts, we work across the region to provide emergency ambulance care and patient transport services to over 2.7 million people. We also provide the region's 999 and NHS 111 non-emergency phone lines, provide medical cover at events, and deliver first aid training to businesses and communities in the North East. We operate from 60+ sites and cover almost 3,500 square miles, including the counties of Durham, Northumberland, Tyne and Wear, and the boroughs of Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland, and Stockton-on-Tees. We employ more than 3,000 people and respond to approximately 400,000 emergency and urgent incidents each year. The Trust currently calls upon third-party providers to support the delivery of clinical call-back dispositions via 111 Online, and Primary Care Speak To (PCST) dispositions reached through the telephone-based triage of 111 calls. These services are provided regionally, in the case of 111 Online, and in three geographical sub-lots in the case of PCST: 1) Northumberland, North Tyneside, Newcastle 2) North Durham, South Durham (including the Durham Dales, Easington and Sedgefield) 3) North Tees, South Tees The services are secured via NHS Standard Sub-Contracts until 30th September 2025. The purpose of this PIN is to inform the market of our current position, and our intention to carry out a procurement exercise to re-tender these services. We intend to undertake market engagement with potential suppliers in late March 2025 and publish this tender opportunity on 1st April 2025. This will provide sufficient time between tender issue and end date of the current contracts in which to complete the tender, award, and mobilisation processes. Suppliers with the capacity and capability to provide Third Party 111 Online and Primary Care Speak To (PCST) services within the North East of England are asked to note this PIN and the planned tender issue date (1st April 2025). An outline of the proposed lot structure is provided further within this PIN, with detailed specifications of each lot to be included within the tender documents when published.
Lot 3 - Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington)North of England Commissioning Support (NECS) are working for and on behalf of the North East Ambulance Service NHS Foundation Trust (NEAS) to alert the market of a possible future opportunity in which we will invite proposals from suitably experienced, qualified, and resourced providers of 111 Online and Primary Care Speak To (PCST) services to support the delivery of the Trust's North East and North Cumbria Integrated Care Board (NENC ICB) commissioned 111 and Integrated Urgent Care (IUC) Clinical Assessment Service (CAS) contract. North East Ambulance Service NHS Foundation Trust (NEAS) are the Ambulance (Blue Light) Emergency Service for the North East of England. As one of 10 English NHS Ambulance Trusts, we work across the region to provide emergency ambulance care and patient transport services to over 2.7 million people. We also provide the region's 999 and NHS 111 non-emergency phone lines, provide medical cover at events, and deliver first aid training to businesses and communities in the North East. We operate from 60+ sites and cover almost 3,500 square miles, including the counties of Durham, Northumberland, Tyne and Wear, and the boroughs of Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland, and Stockton-on-Tees. We employ more than 3,000 people and respond to approximately 400,000 emergency and urgent incidents each year. The Trust currently calls upon third-party providers to support the delivery of clinical call-back dispositions via 111 Online, and Primary Care Speak To (PCST) dispositions reached through the telephone-based triage of 111 calls. These services are provided regionally, in the case of 111 Online, and in three geographical sub-lots in the case of PCST: 1) Northumberland, North Tyneside, Newcastle 2) North Durham, South Durham (including the Durham Dales, Easington and Sedgefield) 3) North Tees, South Tees The services are secured via NHS Standard Sub-Contracts until 30th September 2025. The purpose of this PIN is to inform the market of our current position, and our intention to carry out a procurement exercise to re-tender these services. We intend to undertake market engagement with potential suppliers in late March 2025 and publish this tender opportunity on 1st April 2025. This will provide sufficient time between tender issue and end date of the current contracts in which to complete the tender, award, and mobilisation processes. Suppliers with the capacity and capability to provide Third Party 111 Online and Primary Care Speak To (PCST) services within the North East of England are asked to note this PIN and the planned tender issue date (1st April 2025). An outline of the proposed lot structure is provided further within this PIN, with detailed specifications of each lot to be included within the tender documents when published.
Lot 4 - Primary Care Speak To Dispositions (North Tees, South Tees)North of England Commissioning Support (NECS) are working for and on behalf of the North East Ambulance Service NHS Foundation Trust (NEAS) to alert the market of a possible future opportunity in which we will invite proposals from suitably experienced, qualified, and resourced providers of 111 Online and Primary Care Speak To (PCST) services to support the delivery of the Trust's North East and North Cumbria Integrated Care Board (NENC ICB) commissioned 111 and Integrated Urgent Care (IUC) Clinical Assessment Service (CAS) contract. North East Ambulance Service NHS Foundation Trust (NEAS) are the Ambulance (Blue Light) Emergency Service for the North East of England. As one of 10 English NHS Ambulance Trusts, we work across the region to provide emergency ambulance care and patient transport services to over 2.7 million people. We also provide the region's 999 and NHS 111 non-emergency phone lines, provide medical cover at events, and deliver first aid training to businesses and communities in the North East. We operate from 60+ sites and cover almost 3,500 square miles, including the counties of Durham, Northumberland, Tyne and Wear, and the boroughs of Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland, and Stockton-on-Tees. We employ more than 3,000 people and respond to approximately 400,000 emergency and urgent incidents each year. The Trust currently calls upon third-party providers to support the delivery of clinical call-back dispositions via 111 Online, and Primary Care Speak To (PCST) dispositions reached through the telephone-based triage of 111 calls. These services are provided regionally, in the case of 111 Online, and in three geographical sub-lots in the case of PCST: 1) Northumberland, North Tyneside, Newcastle 2) North Durham, South Durham (including the Durham Dales, Easington and Sedgefield) 3) North Tees, South Tees The services are secured via NHS Standard Sub-Contracts until 30th September 2025. The purpose of this PIN is to inform the market of our current position, and our intention to carry out a procurement exercise to re-tender these services. We intend to undertake market engagement with potential suppliers in late March 2025 and publish this tender opportunity on 1st April 2025. This will provide sufficient time between tender issue and end date of the current contracts in which to complete the tender, award, and mobilisation processes. Suppliers with the capacity and capability to provide Third Party 111 Online and Primary Care Speak To (PCST) services within the North East of England are asked to note this PIN and the planned tender issue date (1st April 2025). An outline of the proposed lot structure is provided further within this PIN, with detailed specifications of each lot to be included within the tender documents when published.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04b03a
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/034186-2024
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
Notice Value(s)
- Tender Value
- £11,360,000 £10M-£100M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Oct 20241 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 31 Mar 2025Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST
- Contact Name
- Not specified
- Contact Email
- necsu.neprocurement@nhs.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- NEWCASTLE
- Postcode
- NE15 8NY
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- TLC North East (England)
-
- Local Authority
- Newcastle upon Tyne
- Electoral Ward
- Lemington
- Westminster Constituency
- Newcastle upon Tyne Central and West
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04b03a-2024-10-22T15:17:01+01:00",
"date": "2024-10-22T15:17:01+01:00",
"ocid": "ocds-h6vhtk-04b03a",
"initiationType": "tender",
"tender": {
"id": "NECS523",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "NECS523 - NEAS Third-Party 111 and IUC CAS Procurement Framework",
"status": "planned",
"classification": {
"scheme": "CPV",
"id": "85000000",
"description": "Health and social work services"
},
"mainProcurementCategory": "services",
"description": "North of England Commissioning Support (NECS) are working for and on behalf of the North East Ambulance Service NHS Foundation Trust (NEAS) to alert the market of a possible future opportunity in which we will invite proposals from suitably experienced, qualified, and resourced providers of 111 Online and Primary Care Speak To (PCST) services to support the delivery of the Trust's North East and North Cumbria Integrated Care Board (NENC ICB) commissioned 111 and Integrated Urgent Care (IUC) Clinical Assessment Service (CAS) contract. North East Ambulance Service NHS Foundation Trust (NEAS) are the Ambulance (Blue Light) Emergency Service for the North East of England. As one of 10 English NHS Ambulance Trusts, we work across the region to provide emergency ambulance care and patient transport services to over 2.7 million people. We also provide the region's 999 and NHS 111 non-emergency phone lines, provide medical cover at events, and deliver first aid training to businesses and communities in the North East. We operate from 60+ sites and cover almost 3,500 square miles, including the counties of Durham, Northumberland, Tyne and Wear, and the boroughs of Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland, and Stockton-on-Tees. We employ more than 3,000 people and respond to approximately 400,000 emergency and urgent incidents each year. The Trust currently calls upon third-party providers to support the delivery of clinical call-back dispositions via 111 Online, and Primary Care Speak To (PCST) dispositions reached through the telephone-based triage of 111 calls. These services are provided regionally, in the case of 111 Online, and in three geographical sub-lots in the case of PCST: 1) Northumberland, North Tyneside, Newcastle 2) North Durham, South Durham (including the Durham Dales, Easington and Sedgefield) 3) North Tees, South Tees The services are secured via NHS Standard Sub-Contracts until 30th September 2025. The purpose of this PIN is to inform the market of our current position, and our intention to carry out a procurement exercise to re-tender these services. We intend to undertake market engagement with potential suppliers in late March 2025 and publish this tender opportunity on 1st April 2025. This will provide sufficient time between tender issue and end date of the current contracts in which to complete the tender, award, and mobilisation processes. Suppliers with the capacity and capability to provide Third Party 111 Online and Primary Care Speak To (PCST) services within the North East of England are asked to note this PIN and the planned tender issue date (1st April 2025). An outline of the proposed lot structure is provided further within this PIN, with detailed specifications of each lot to be included within the tender documents when published.",
"value": {
"amount": 11360000,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"title": "Lot 1 - 111 Online",
"description": "North of England Commissioning Support (NECS) are working for and on behalf of the North East Ambulance Service NHS Foundation Trust (NEAS) to alert the market of a possible future opportunity in which we will invite proposals from suitably experienced, qualified, and resourced providers of 111 Online and Primary Care Speak To (PCST) services to support the delivery of the Trust's North East and North Cumbria Integrated Care Board (NENC ICB) commissioned 111 and Integrated Urgent Care (IUC) Clinical Assessment Service (CAS) contract. North East Ambulance Service NHS Foundation Trust (NEAS) are the Ambulance (Blue Light) Emergency Service for the North East of England. As one of 10 English NHS Ambulance Trusts, we work across the region to provide emergency ambulance care and patient transport services to over 2.7 million people. We also provide the region's 999 and NHS 111 non-emergency phone lines, provide medical cover at events, and deliver first aid training to businesses and communities in the North East. We operate from 60+ sites and cover almost 3,500 square miles, including the counties of Durham, Northumberland, Tyne and Wear, and the boroughs of Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland, and Stockton-on-Tees. We employ more than 3,000 people and respond to approximately 400,000 emergency and urgent incidents each year. The Trust currently calls upon third-party providers to support the delivery of clinical call-back dispositions via 111 Online, and Primary Care Speak To (PCST) dispositions reached through the telephone-based triage of 111 calls. These services are provided regionally, in the case of 111 Online, and in three geographical sub-lots in the case of PCST: 1) Northumberland, North Tyneside, Newcastle 2) North Durham, South Durham (including the Durham Dales, Easington and Sedgefield) 3) North Tees, South Tees The services are secured via NHS Standard Sub-Contracts until 30th September 2025. The purpose of this PIN is to inform the market of our current position, and our intention to carry out a procurement exercise to re-tender these services. We intend to undertake market engagement with potential suppliers in late March 2025 and publish this tender opportunity on 1st April 2025. This will provide sufficient time between tender issue and end date of the current contracts in which to complete the tender, award, and mobilisation processes. Suppliers with the capacity and capability to provide Third Party 111 Online and Primary Care Speak To (PCST) services within the North East of England are asked to note this PIN and the planned tender issue date (1st April 2025). An outline of the proposed lot structure is provided further within this PIN, with detailed specifications of each lot to be included within the tender documents when published.",
"status": "planned"
},
{
"id": "2",
"title": "Lot 2 - Primary Care Speak To Dispositions (Northumberland, North Tyneside, Newcastle)",
"description": "North of England Commissioning Support (NECS) are working for and on behalf of the North East Ambulance Service NHS Foundation Trust (NEAS) to alert the market of a possible future opportunity in which we will invite proposals from suitably experienced, qualified, and resourced providers of 111 Online and Primary Care Speak To (PCST) services to support the delivery of the Trust's North East and North Cumbria Integrated Care Board (NENC ICB) commissioned 111 and Integrated Urgent Care (IUC) Clinical Assessment Service (CAS) contract. North East Ambulance Service NHS Foundation Trust (NEAS) are the Ambulance (Blue Light) Emergency Service for the North East of England. As one of 10 English NHS Ambulance Trusts, we work across the region to provide emergency ambulance care and patient transport services to over 2.7 million people. We also provide the region's 999 and NHS 111 non-emergency phone lines, provide medical cover at events, and deliver first aid training to businesses and communities in the North East. We operate from 60+ sites and cover almost 3,500 square miles, including the counties of Durham, Northumberland, Tyne and Wear, and the boroughs of Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland, and Stockton-on-Tees. We employ more than 3,000 people and respond to approximately 400,000 emergency and urgent incidents each year. The Trust currently calls upon third-party providers to support the delivery of clinical call-back dispositions via 111 Online, and Primary Care Speak To (PCST) dispositions reached through the telephone-based triage of 111 calls. These services are provided regionally, in the case of 111 Online, and in three geographical sub-lots in the case of PCST: 1) Northumberland, North Tyneside, Newcastle 2) North Durham, South Durham (including the Durham Dales, Easington and Sedgefield) 3) North Tees, South Tees The services are secured via NHS Standard Sub-Contracts until 30th September 2025. The purpose of this PIN is to inform the market of our current position, and our intention to carry out a procurement exercise to re-tender these services. We intend to undertake market engagement with potential suppliers in late March 2025 and publish this tender opportunity on 1st April 2025. This will provide sufficient time between tender issue and end date of the current contracts in which to complete the tender, award, and mobilisation processes. Suppliers with the capacity and capability to provide Third Party 111 Online and Primary Care Speak To (PCST) services within the North East of England are asked to note this PIN and the planned tender issue date (1st April 2025). An outline of the proposed lot structure is provided further within this PIN, with detailed specifications of each lot to be included within the tender documents when published.",
"status": "planned"
},
{
"id": "3",
"title": "Lot 3 - Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington)",
"description": "North of England Commissioning Support (NECS) are working for and on behalf of the North East Ambulance Service NHS Foundation Trust (NEAS) to alert the market of a possible future opportunity in which we will invite proposals from suitably experienced, qualified, and resourced providers of 111 Online and Primary Care Speak To (PCST) services to support the delivery of the Trust's North East and North Cumbria Integrated Care Board (NENC ICB) commissioned 111 and Integrated Urgent Care (IUC) Clinical Assessment Service (CAS) contract. North East Ambulance Service NHS Foundation Trust (NEAS) are the Ambulance (Blue Light) Emergency Service for the North East of England. As one of 10 English NHS Ambulance Trusts, we work across the region to provide emergency ambulance care and patient transport services to over 2.7 million people. We also provide the region's 999 and NHS 111 non-emergency phone lines, provide medical cover at events, and deliver first aid training to businesses and communities in the North East. We operate from 60+ sites and cover almost 3,500 square miles, including the counties of Durham, Northumberland, Tyne and Wear, and the boroughs of Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland, and Stockton-on-Tees. We employ more than 3,000 people and respond to approximately 400,000 emergency and urgent incidents each year. The Trust currently calls upon third-party providers to support the delivery of clinical call-back dispositions via 111 Online, and Primary Care Speak To (PCST) dispositions reached through the telephone-based triage of 111 calls. These services are provided regionally, in the case of 111 Online, and in three geographical sub-lots in the case of PCST: 1) Northumberland, North Tyneside, Newcastle 2) North Durham, South Durham (including the Durham Dales, Easington and Sedgefield) 3) North Tees, South Tees The services are secured via NHS Standard Sub-Contracts until 30th September 2025. The purpose of this PIN is to inform the market of our current position, and our intention to carry out a procurement exercise to re-tender these services. We intend to undertake market engagement with potential suppliers in late March 2025 and publish this tender opportunity on 1st April 2025. This will provide sufficient time between tender issue and end date of the current contracts in which to complete the tender, award, and mobilisation processes. Suppliers with the capacity and capability to provide Third Party 111 Online and Primary Care Speak To (PCST) services within the North East of England are asked to note this PIN and the planned tender issue date (1st April 2025). An outline of the proposed lot structure is provided further within this PIN, with detailed specifications of each lot to be included within the tender documents when published.",
"status": "planned"
},
{
"id": "4",
"title": "Lot 4 - Primary Care Speak To Dispositions (North Tees, South Tees)",
"description": "North of England Commissioning Support (NECS) are working for and on behalf of the North East Ambulance Service NHS Foundation Trust (NEAS) to alert the market of a possible future opportunity in which we will invite proposals from suitably experienced, qualified, and resourced providers of 111 Online and Primary Care Speak To (PCST) services to support the delivery of the Trust's North East and North Cumbria Integrated Care Board (NENC ICB) commissioned 111 and Integrated Urgent Care (IUC) Clinical Assessment Service (CAS) contract. North East Ambulance Service NHS Foundation Trust (NEAS) are the Ambulance (Blue Light) Emergency Service for the North East of England. As one of 10 English NHS Ambulance Trusts, we work across the region to provide emergency ambulance care and patient transport services to over 2.7 million people. We also provide the region's 999 and NHS 111 non-emergency phone lines, provide medical cover at events, and deliver first aid training to businesses and communities in the North East. We operate from 60+ sites and cover almost 3,500 square miles, including the counties of Durham, Northumberland, Tyne and Wear, and the boroughs of Darlington, Hartlepool, Middlesbrough, Redcar, Cleveland, and Stockton-on-Tees. We employ more than 3,000 people and respond to approximately 400,000 emergency and urgent incidents each year. The Trust currently calls upon third-party providers to support the delivery of clinical call-back dispositions via 111 Online, and Primary Care Speak To (PCST) dispositions reached through the telephone-based triage of 111 calls. These services are provided regionally, in the case of 111 Online, and in three geographical sub-lots in the case of PCST: 1) Northumberland, North Tyneside, Newcastle 2) North Durham, South Durham (including the Durham Dales, Easington and Sedgefield) 3) North Tees, South Tees The services are secured via NHS Standard Sub-Contracts until 30th September 2025. The purpose of this PIN is to inform the market of our current position, and our intention to carry out a procurement exercise to re-tender these services. We intend to undertake market engagement with potential suppliers in late March 2025 and publish this tender opportunity on 1st April 2025. This will provide sufficient time between tender issue and end date of the current contracts in which to complete the tender, award, and mobilisation processes. Suppliers with the capacity and capability to provide Third Party 111 Online and Primary Care Speak To (PCST) services within the North East of England are asked to note this PIN and the planned tender issue date (1st April 2025). An outline of the proposed lot structure is provided further within this PIN, with detailed specifications of each lot to be included within the tender documents when published.",
"status": "planned"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85000000",
"description": "Health and social work services"
}
],
"deliveryAddresses": [
{
"region": "UKC"
}
],
"deliveryLocation": {
"description": "North East"
},
"relatedLot": "1"
},
{
"id": "2",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85000000",
"description": "Health and social work services"
}
],
"deliveryAddresses": [
{
"region": "UKC"
}
],
"deliveryLocation": {
"description": "Northumberland North Tyneside Newcastle"
},
"relatedLot": "2"
},
{
"id": "3",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85000000",
"description": "Health and social work services"
}
],
"deliveryAddresses": [
{
"region": "UKC"
}
],
"deliveryLocation": {
"description": "North Durham Durham Dales Easington and Sedgefield Darlington"
},
"relatedLot": "3"
},
{
"id": "4",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85000000",
"description": "Health and social work services"
}
],
"deliveryAddresses": [
{
"region": "UKC"
}
],
"deliveryLocation": {
"description": "North Tees South Tees"
},
"relatedLot": "4"
}
],
"communication": {
"futureNoticeDate": "2025-04-01T00:00:00+01:00"
}
},
"parties": [
{
"id": "GB-NHS-RX6",
"name": "North East Ambulance Service NHS Foundation Trust",
"identifier": {
"legalName": "North East Ambulance Service NHS Foundation Trust",
"id": "RX6",
"scheme": "GB-NHS"
},
"address": {
"locality": "Newcastle",
"region": "UKC",
"postalCode": "NE15 8NY",
"countryName": "United Kingdom"
},
"contactPoint": {
"email": "necsu.neprocurement@nhs.net",
"url": "https://atamis-1928.my.site.com/s/Welcome"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.neas.nhs.uk/",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "BODY_PUBLIC",
"description": "Body governed by public law"
},
{
"scheme": "COFOG",
"id": "07",
"description": "Health"
}
]
}
}
],
"buyer": {
"id": "GB-NHS-RX6",
"name": "North East Ambulance Service NHS Foundation Trust"
},
"language": "en"
}