Award

IAM IS Support

NATIONAL HIGHWAYS

This public procurement record has 2 releases in its history.

Award

20 Jan 2025 at 13:52

Award

25 Oct 2024 at 12:19

Summary of the contracting process

National Highways, based in Birmingham, is procuring IT services under the title "IAM IS Support," classified within the IT services category, covering consulting, software development, Internet, and support. This procurement focuses on the provision of AssetWise Linear Network Management by Bentley Systems (UK) LTD and involves hosting, management, security, support desk, and licensing services. The procurement method used is limited, awarded without prior publication of a call for competition. The contract, valued at GBP 14,830,181.97, was signed on 23rd December 2024 and covers services applicable across the UK. The procurement process has reached the award stage, with Bentley Systems (UK) LTD named as the supplier.

This tender presents business growth opportunities, particularly for large IT service providers specialising in asset management and network solutions integration. Companies with expertise in hosting, performance management, security management, and support services for comprehensive IT systems would find this contract well-suited to their capabilities. Given the complexity and the bespoke nature of the solution configured for National Highways, businesses that provide tailor-made IT solutions with significant investment capacity and long-term operational support are ideal candidates for such contracts. The option to extend the contract duration further enhances the potential for sustained market presence and revenue generation.

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Notice Title

IAM IS Support

Notice Description

National Highways has a requirement for the ongoing provision of AssetWise Linear Network Management configured to enable Structures, Network Event Manager and Network Manager, provided by Bentley Systems. The service utilizes a configured solution for National Highways based on Bentleys COTS solutions. The service areas and capabilities included in the on-going AssetWise service will be Hosting Services to provide the infrastructure of the systems and services, Management Service to provide availability, capacity and performance management, Security Management to provide the management of access control, information rights and security protocols, support Desk covering the AssetWise service including Incidents, Service requests and Change requests, and Licensing Service to provide appropriate licenses for the infrastructure.

Lot Information

Lot 1

National Highways has a requirement for the ongoing provision of AssetWise Linear Network Management configured to enable Structures, Network Event Manager and Network Manager, provided by Bentley Systems. The service utilizes a configured solution for National Highways based on Bentleys COTS solutions. The service areas and capabilities included in the on-going AssetWise service will be Hosting Services to provide the infrastructure of the systems and services, Management Service to provide availability, capacity and performance management, Security Management to provide the management of access control, information rights and security protocols, support Desk covering the AssetWise service including Incidents, Service requests and Change requests, and Licensing Service to provide appropriate licenses for the infrastructure.

Options: Option to extend for a further period of 12 months period at the sole discretion of the contracting authority.

Procurement Information

National Highways is relying on Regulation 32(2)(b)(ii) of the Public Contracts Regulations 2015 to justify the use of the negotiated procedure without prior publication for the following reasons: The service utilizes a configured solution for NH's based on the proposed service providers COTS solution AssetWise and has bespoke coding elements and design elements in the core software made specifically to meet NH's specific requirements (e.g. utilization of NH's network model, calculation of KPI 3 data, Roadwork Clash Analysis) that provide critical functionality. Further, the Asset Management Systems landscape within National Highways uses several solutions for different asset classes like pavements, geotechnical, drainage, lighting and ancillaries, with which the IAM IS solution integrates and interoperates in a highly ad-hoc configured and complex data model that is embedded in business processes. The complexity of the dependency, interoperability and integration with numerous existing systems cannot be achieved due to these technical reasons before the current contract ends or within at least around 18 months. The complexity and criticality of the requirement results in a minimum lead time of 18 months to be factored into an implementation plan for a replacement solution, with a considerable investment. A significant investment has been made to deploy the existing solution which still has several years before it reaches 'end of life' and to undertake a wholesale replacement of it at this juncture would therefore be a disproportionate and unreasonable cost in the circumstances.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b161
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001872-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£14,830,181 £10M-£100M

Notice Dates

Publication Date
20 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Oct 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
Not specified
Contact Email
pablo.delfino@nationalhighways.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
N/A
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

BENTLEY SYSTEMS (UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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