Award

NHS 111 Service - Milton Keynes

NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

25 Oct 2024 at 14:04

Summary of the contracting process

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board has initiated a procurement process for the provision of integrated urgent care services, including NHS 111 Service and Clinical Assessment Service, in Milton Keynes. This procurement process falls under the Health Care Services (Provider Selection Regime) Regulations 2023 and has a total estimated contract value of £4.9 million. The standstill period for this contract award notice began on 25th October 2024, and any representations by providers must be submitted by 6th November 2024. The contract is to be awarded following a direct award process without prior publication and will cover a service period from 1st October 2025 to 30th September 2028.

This tender offers significant growth opportunities for businesses specialising in healthcare services. Specifically, businesses providing remote triage services, clinical decision support systems, and multidisciplinary clinical assessment services are well-suited to compete. The chosen provider will see integration opportunities with primary care and urgent care services, enhancing their service portfolio. Additionally, the focus on integrated urgent care services, including mental health and clinical support, aligns with national policy developments, making it an ideal opportunity for experienced healthcare providers to expand their operations within the UK healthcare sector.

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Notice Title

NHS 111 Service - Milton Keynes

Notice Description

NHS 111 Service - Milton Keynes: Integrated Urgent Care (NHS111 and Clinical Assessment Service) services. Integrated Urgent Care Services are inextricably linked to delegated primary care commissioned services and have been considered together when determining a sustainable approach for provision within BLMK.

Lot Information

Lot 1

Integrated Urgent Care (NHS111 and Clinical Assessment Service) services. Integrated Urgent Care Services are inextricably linked to delegated primary care commissioned services and have been considered together when determining a sustainable approach for provision within BLMK. The transformation of IUC directly impacts core general practice and primary services, specifically same day and urgent general practice and vice versa. National policy developments including the development of unscheduled care coordination hubs has been an important consideration as the services are delivered against a national NHSE Service Specification as follows: NHS111 is a remote triage service accessed via telephone or online. Both services use a Clinical Decision Support System called NHS Pathways, to support the remote assessment of callers to 111 or 999, or visitors to NHS111 Online. The 111-telephony service uses an Interactive Voice Response (IVR) system. This provides an initial filter to direct callers along the appropriate pathway within the NHS111 process. It can also connect callers directly with another service such as a Mental Health Crisis Team. Clinical Assessment Service (CAS) contains an MDT, with at least one senior responsible GP available 24/7 with additional GPs rostered according to demand. Working with them, also rostered according to demand and local need are specialists such as advanced nurse practitioners, pharmacists, dental nurses, mental health nurses and palliative care nurses. During consultations, CAS clinicians will use a Clinical Decision Support System (CDSS) or an agreed clinical protocol to complete the episode on the telephone where possible. The ICB are intending to award a contract an existing provider following direct award process C and the approximate lifetime value of the contract is PS4.9m plus activity growth, cost inflation and efficiencies. The services are intended to be provided for a period of three years from 01st October 2025 to 30th September 2028.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by midnight of 06th November 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b173
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034703-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,900,000 £1M-£10M

Notice Dates

Publication Date
25 Oct 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Sep 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
agem.procurementblmk@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LUTON
Postcode
LU1 2LJ
Post Town
Luton
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
TLH2 Bedfordshire and Hertfordshire

Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

DHU HEALTHCARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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