Award

Provision of an Asylum Seekers Health Access Service to support Cardiff and Vale Health Inclusion Service

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 3 releases in its history.

Award

11 Mar 2025 at 17:03

Award

09 Dec 2024 at 09:40

Planning

25 Oct 2024 at 15:44

Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust and located in Cardiff, is managing the procurement process for the "Provision of an Asylum Seekers Health Access Service to support Cardiff and Vale Health Inclusion Service". The procurement process is classified under general-practitioner services within the health sector. The planned project aims to commence in 2025 and will be situated at the Cardiff Royal Infirmary. The process follows a limited procurement method and has been awarded to the British Red Cross on the 18th of February, 2025, with a contract value of £300,000.

This tender presents substantial opportunities for businesses experienced in healthcare services, particularly those specializing in the needs of asylum seekers and vulnerable refugees. Ideal candidates would include organisations proficient in offering multilingual health services and skilled in handling trauma cases. Businesses that can deliver holistic health care solutions, including public health screenings and specialist nursing, particularly within the context of community health settings in Cardiff and Vale of Glamorgan, would be well-positioned to thrive and expand their services through this contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of an Asylum Seekers Health Access Service to support Cardiff and Vale Health Inclusion Service

Notice Description

The Cardiff and Vale Health Inclusion Service (CAVHIS) is a University Health Board (UHB) commissioned service for inclusion health groups that face significant challenges when attempting to access health and social care services. It is situated in the Cardiff Royal Infirmary and is managed by the Primary, Community, and Intermediate Care Clinical Board. The service currently provides: - Public Health screening for people seeking asylum and refugees (via Welsh Government resettlement schemes). - GP registration and access to medical, health visiting and midwifery for asylum seekers arriving via irregular routes under section 98 of the Home Office 1996 Immigration Act. This care is provided for up to 3-4 months whilst individuals are supported to transition into traditional primary care services. Permanent registration may be required for those who are not stable enough, or are too vulnerable, to navigate traditional GMS care (this may include destitute asylum seekers, individuals with No Recourse to Public Funds (NRPF) and vulnerable refugees). - Level of specialist nursing to work with people experiencing homelessness in and around Cardiff Council's high need hostels. - GP outreach clinics into agreed Cardiff Council's high needs homeless hostels. - Health inclusion nurses based in the Emergency Unit to support the management and timely turnaround of health inclusion groups who do not require admission. - An Alternative Treatment Service for individuals who have been de-registered from GP Practices due to risk of verbal/physical abuse. To widen the remit of the current CAVHIS service to serve all inclusion health groups the service is under development. In 24/25 the service aims to: - Introduce drop in health clinics run by GP/nurse at probation sites. - Provision of street based medicine to those unable to attend drop in clinics (e.g., mobile Gypsy Roma Travellers who have stopped for short periods). - Expand current resource in the Emergency Unit to provide 7 day coverage and a specialist multi-agency team to attend the wards 3 days a week to support with discharge of complex patients.

Lot Information

Lot 1

Although CAVHIS provides care to a range of inclusion health groups, this project focuses specifically on asylum seekers, destitute asylum seekers, individuals with No Recourse to Public Funds (NRPF) and vulnerable refugees. People seeking asylum often arrive in Cardiff having experienced traumatic events in their home countries and on their journey to the United Kingdom. However, despite often having complex, unmet health needs access to and use of healthcare services is a significant challenge for this client group. Key barriers to healthcare include: - Lack of understanding of how the UK healthcare system operates - Language barriers - Cultural factors - Insufficient information in appropriate languages - Associated costs (i.e., mobile phone credit to make appointments or public transport to attend appointments). - Lack of tailored services - Negative experiences when attempting to access health and care services These barriers, accompanied with risk factors for poor health, result in significantly poorer health outcomes, putting those affected beyond the extreme end of the gradient of health inequalities. Therefore, the successful contract holder for commissioned service must be very experienced in meeting the needs of asylum seekers and refugees from both a legislative requirement perspective and possessing the ability to work proactively with individuals whose first language is not English and whose staff are trained/experienced in working with individuals who have experienced trauma, who have access to linked services that are relevant to Health Inclusion Groups. Given the issues outlined above, a level of core UHB funding has been secured to deliver a specialist asylum seeker health access project to support CAVHIS. The project will also be required to provide a level of support to identified GP Practices in the Vale of Glamorgan who are providing care to a growing number of asylum seekers/refugees. This aspect of the service is under development and will need to be agreed between CAVHIS, Vale GP Practices and the provider. Due to this the need for an existing strong working at the interface across CAVHIS, GP practice and clusters is essential

Procurement Information

The successful contract holder for commissioned service must be very experienced in meeting the needs of asylum seekers and refugees from both a legislative requirement perspective and possessing the ability to work proactively with individuals whose first language is not English and whose staff are trained/experienced in working with individuals who have experienced trauma, who have access to linked services that are relevant to Health Inclusion Groups.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b195
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008846-2025
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85121100 - General-practitioner services

85323000 - Community health services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
11 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
1 Jan 2025Expired
Award Date
15 Nov 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Ben Evans
Contact Email
ben.evans4@wales.nhs.uk
Contact Phone
+44 1443848585

Buyer Location

Locality
CARDIFF
Postcode
CF15 7QZ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH RED CROSS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04b195-2025-03-11T17:03:25Z",
    "date": "2025-03-11T17:03:25Z",
    "ocid": "ocds-h6vhtk-04b195",
    "description": "(WA Ref:148957)",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-04b195",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of an Asylum Seekers Health Access Service to support Cardiff and Vale Health Inclusion Service",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85121100",
            "description": "General-practitioner services"
        },
        "mainProcurementCategory": "services",
        "description": "The Cardiff and Vale Health Inclusion Service (CAVHIS) is a University Health Board (UHB) commissioned service for inclusion health groups that face significant challenges when attempting to access health and social care services. It is situated in the Cardiff Royal Infirmary and is managed by the Primary, Community, and Intermediate Care Clinical Board. The service currently provides: - Public Health screening for people seeking asylum and refugees (via Welsh Government resettlement schemes). - GP registration and access to medical, health visiting and midwifery for asylum seekers arriving via irregular routes under section 98 of the Home Office 1996 Immigration Act. This care is provided for up to 3-4 months whilst individuals are supported to transition into traditional primary care services. Permanent registration may be required for those who are not stable enough, or are too vulnerable, to navigate traditional GMS care (this may include destitute asylum seekers, individuals with No Recourse to Public Funds (NRPF) and vulnerable refugees). - Level of specialist nursing to work with people experiencing homelessness in and around Cardiff Council's high need hostels. - GP outreach clinics into agreed Cardiff Council's high needs homeless hostels. - Health inclusion nurses based in the Emergency Unit to support the management and timely turnaround of health inclusion groups who do not require admission. - An Alternative Treatment Service for individuals who have been de-registered from GP Practices due to risk of verbal/physical abuse. To widen the remit of the current CAVHIS service to serve all inclusion health groups the service is under development. In 24/25 the service aims to: - Introduce drop in health clinics run by GP/nurse at probation sites. - Provision of street based medicine to those unable to attend drop in clinics (e.g., mobile Gypsy Roma Travellers who have stopped for short periods). - Expand current resource in the Emergency Unit to provide 7 day coverage and a specialist multi-agency team to attend the wards 3 days a week to support with discharge of complex patients.",
        "value": {
            "amount": 300000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "Although CAVHIS provides care to a range of inclusion health groups, this project focuses specifically on asylum seekers, destitute asylum seekers, individuals with No Recourse to Public Funds (NRPF) and vulnerable refugees. People seeking asylum often arrive in Cardiff having experienced traumatic events in their home countries and on their journey to the United Kingdom. However, despite often having complex, unmet health needs access to and use of healthcare services is a significant challenge for this client group. Key barriers to healthcare include: - Lack of understanding of how the UK healthcare system operates - Language barriers - Cultural factors - Insufficient information in appropriate languages - Associated costs (i.e., mobile phone credit to make appointments or public transport to attend appointments). - Lack of tailored services - Negative experiences when attempting to access health and care services These barriers, accompanied with risk factors for poor health, result in significantly poorer health outcomes, putting those affected beyond the extreme end of the gradient of health inequalities. Therefore, the successful contract holder for commissioned service must be very experienced in meeting the needs of asylum seekers and refugees from both a legislative requirement perspective and possessing the ability to work proactively with individuals whose first language is not English and whose staff are trained/experienced in working with individuals who have experienced trauma, who have access to linked services that are relevant to Health Inclusion Groups. Given the issues outlined above, a level of core UHB funding has been secured to deliver a specialist asylum seeker health access project to support CAVHIS. The project will also be required to provide a level of support to identified GP Practices in the Vale of Glamorgan who are providing care to a growing number of asylum seekers/refugees. This aspect of the service is under development and will need to be agreed between CAVHIS, Vale GP Practices and the provider. Due to this the need for an existing strong working at the interface across CAVHIS, GP practice and clusters is essential",
                "status": "cancelled",
                "hasOptions": false,
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85323000",
                        "description": "Community health services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL22"
                    },
                    {
                        "region": "UKL22"
                    },
                    {
                        "region": "UKL22"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-01-01T00:00:00Z"
        },
        "coveredBy": [
            "GPA"
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "The successful contract holder for commissioned service must be very experienced in meeting the needs of asylum seekers and refugees from both a legislative requirement perspective and possessing the ability to work proactively with individuals whose first language is not English and whose staff are trained/experienced in working with individuals who have experienced trauma, who have access to linked services that are relevant to Health Inclusion Groups."
    },
    "parties": [
        {
            "id": "GB-FTS-109",
            "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
            "identifier": {
                "legalName": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
            },
            "address": {
                "streetAddress": "4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw",
                "locality": "Cardiff",
                "region": "UK",
                "postalCode": "CF15 7QZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Ben Evans",
                "telephone": "+44 1443848585",
                "email": "ben.evans4@wales.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-132280",
            "name": "British Red Cross",
            "identifier": {
                "legalName": "British Red Cross"
            },
            "address": {
                "streetAddress": "Unit 12 Anthony Way, Cillefwr Industrial Estate",
                "locality": "Johnstown, Carmarthen",
                "region": "UKG2",
                "postalCode": "SA313RB",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-111",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2079477501"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-109",
        "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
    },
    "language": "en",
    "awards": [
        {
            "id": "039537-2024-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-132280",
                    "name": "British Red Cross"
                }
            ]
        },
        {
            "id": "008846-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-132280",
                    "name": "British Red Cross"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "039537-2024-1",
            "awardID": "039537-2024-1",
            "status": "active",
            "value": {
                "amount": 300000,
                "currency": "GBP"
            },
            "dateSigned": "2024-11-15T00:00:00Z"
        },
        {
            "id": "008846-2025-1",
            "awardID": "008846-2025-1",
            "status": "active",
            "value": {
                "amount": 300000,
                "currency": "GBP"
            },
            "dateSigned": "2025-02-18T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "6",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "7",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "8",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "9",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "10",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    }
}