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CSOC 24x7 Monitoring

NHS England

This public procurement record has 3 releases in its history.

Award

27 Jun 2025 at 17:47

Award Notice
Award

01 May 2025 at 08:27

Award Notice
Tender

14 Nov 2024 at 16:33

Tender Notice
Summary of the contracting process

In the latest procurement process, NHS England has completed the contracting for the "CSOC 24x7 Monitoring" project, classified under security software development services within the services industry category. The procurement was conducted via a selective, restricted procedure with a focus on price as the award criterion. The contract, valued at £7,080,000, has been awarded to IBM United Kingdom Limited. The process reached the award stage and was concluded with the signing of the contract on 10th June 2025. This initiative is centred around delivering Cyber Security Operations Centre 24x7 services throughout the United Kingdom.

This tender creates significant opportunities for businesses specialising in cybersecurity and IT services, particularly those capable of providing around-the-clock operational support. Established firms with robust technical capabilities in security software development would be well-suited to compete, especially given the focus on price and potential extensions, allowing for a long-term strategic relationship. Large enterprises like IBM are well positioned, but there's room for others to innovate and offer competitive bids in future opportunities as the sector continues to grow. Participation in such contracts helps bolster business growth by creating lasting ties with major public sector organizations like NHS England.

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Notice Information

Notice Title

CSOC 24x7 Monitoring

Notice Description

Contract for Cyber Security Operations Centre 24x7 Services

Lot Information

Lot 1

This was an opportunity to seek to put in place a contract with one Provider, to deliver Cyber CSOC 24 x 7 Services,

Options: 2 x 12 months extensions

Renewal: Buyers may enter into a contract with a supplier for a period of their determining which may exceed the RM3764.iii Cyber Services 3 DPS Agreement should this agreement be terminated at any time. The flexibility of the contracting period allows buyers to determine appropriate contracting timelines required to enable the supplier to meet customer needs.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b691
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035928-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212730 - Security software development services

Notice Value(s)

Tender Value
£800,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£16,980,000 £10M-£100M

Notice Dates

Publication Date
27 Jun 20251 years ago
Submission Deadline
13 Feb 20276 months to go
Future Notice Date
Not specified
Award Date
24 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS England
Additional Buyers

The Minister for the Cabinet Office acting through Crown Commercial Service

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Postcode Area
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
2
Supplier Names

IBM UNITED KINGDOM LIMITED

MTI TECHNOLOGY LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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