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HAC5910: Tower Hamlets Asian Women's Refuge

Tower Hamlets

This public procurement record has 4 releases in its history.

Award

01 Oct 2025 at 11:32

Award Notice
TenderUpdate

20 Dec 2024 at 13:17

Tender Notice
TenderUpdate

25 Nov 2024 at 08:53

Tender Notice
Tender

21 Nov 2024 at 20:11

Tender Notice
Summary of the contracting process

The procurement process led by Tower Hamlets Council sought to provide supported emergency accommodation for Asian women and their children experiencing domestic abuse. The project, titled "HAC5910: Tower Hamlets Asian Women’s Refuge," falls under the health and social work services category. This opportunity was conducted through an open procedure, ensuring fair participation. With a total contract value of approximately £765,000 for an initial term of three years, the contract has options to extend for two additional 12-month periods. Tower Hamlets, a local authority with a commitment to tackle violence against women, spearheaded the initiative alongside the Greater London Authority and MOPAC, delivering services from their London base. The procurement stage has completed, with the award granted in September 2025 to Hestia Housing and Support.

This tender presents significant business growth opportunities, particularly for organisations specialising in health and social work services. Companies offering comprehensive support services for housing and safety, particularly those with a focus on socially excluded and domestic abuse victims, are well-positioned to engage. The successful supplier, Hestia Housing and Support, highlights the competitive landscape, yet the potential extension of the contract up to a total of five years offers sustained engagement for suitable businesses. Small and medium-sized enterprises (SMEs) were active in the bidding process, which reflects the accessibility of this procurement for similarly positioned firms seeking to expand their public sector partnerships and service offerings in the London region.

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Notice Information

Notice Title

HAC5910: Tower Hamlets Asian Women's Refuge

Notice Description

Tender for provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse. Provision of the support staff to fulfil this requirement. Contract is for an initial period of three years, with the option to extend for a further two 12-month periods, at circa PS153,000 per year. The estimated value for the five year term is PS765,000

Lot Information

Lot 1

Tower Hamlets has a proud history of supporting people who are socially excluded through the delivery of personalised, early intervention housing support services. Tackling violence against women and girls (VAWG) is a key priority for the Council and has developed the Tower Hamlets Violence Against Women and Girls Strategy 2019-24. This strategy sets out our priorities and commitments for tackling all forms of gendered violence. The provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse is key to meeting this commitment. Further to this the new Domestic Abuse Act 2021 places a duty on local authorities in England to provide support to victims of domestic abuse and their children in refuges or other safe accommodation. Tower Hamlets Council delivers our refuge provision within a pan-London strategic response to domestic violence working closely with the Greater London Authority (GLA) and specifically the Mayors Office for Policing & Crime (MOPAC). London's draft strategy for consultation was published on 5th November 2021, informed by a London needs assessment. The final Domestic Abuse Safe Accommodation Strategy was published in December 2021 The service will deliver as a minimum: * 5 hours per week, per person of direct support * It should include as a minimum a first point of contact for service users during the operating hours.

Options: Option to extend from an initial three year term, for periods up to 12 months for a further 24 months in total. The total possible contract term is five years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04bdd6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061237-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£765,000 £500K-£1M
Lots Value
£765,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£743,060 £500K-£1M

Notice Dates

Publication Date
1 Oct 202510 months ago
Submission Deadline
23 Dec 2024Expired
Future Notice Date
Not specified
Award Date
29 Sep 202511 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tower Hamlets
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

Hestia Housing and Support

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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