Net Promoter Score
Description: Fair4All Finance is requesting quotation for an organisation to lead the design, development and delivery of a Net Promoter Score (NPS) survey across our key stakeholders. By creating an NPS survey and analysing the results, we aim to provide a consistent and comparable measure of stakeholder value; enable targeted performance improvement and support stakeholder relationship management. Our key stakeholders are: * Mainstream banks * Challenger banks * Non-bank lenders * Insurers, Brokers and Distributors * Investors * CDFIs (investees and others) * Credit Unions (recipients of grant and other funding and support) * Trade bodies (eg All Together Money, Responsible Finance, UK Finance, ABI, BIBA) * Civil society organisations (eg Scope, SEA) * Consumer Organisations and Financial Inclusion Champions (eg Fair By Design, Citizens Advice, Which?) We aim (read more...)
Summary: Fair4All Finance Limited, based in London, has initiated a tender process titled "Net Promoter Score" with the aim to design, develop, and deliver a survey across its key stakeholders. The industry category falls under survey services, primarily serving the financial sector, including mainstream and challenger banks, non-bank lenders, insurers, and other financial organisations. This tender is in the active stage with a deadline for bid submissions set for 7th August 2026, by 12:00 BST. The procurement method is open, allowing wide participation, and the estimated contract value is £10,000. The contract period is scheduled between 17th August and 26th October 2026.