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MOPAC London Victim and Witness Service: Pan-London Domestic Abuse Service (952)

The Mayor's Office for Policing And Crime

This public procurement record has 4 releases in its history.

TenderUpdate

09 Sep 2026 at 17:19

Tender Notice
AwardUpdate

09 Sep 2026 at 16:38

Award Notice
Award

02 Oct 2025 at 19:06

Award Notice
TenderUpdate

06 Dec 2024 at 19:05

Tender Notice
Summary of the contracting process

The Mayor’s Office for Policing and Crime (MOPAC) commissioned a Pan-London Domestic Abuse Service within its London Victim and Witness Service. The service supports victims of domestic abuse affected by crime across London. It is a health and social work service, covering delivery in London. The requirement is a public-service, victim-support operation rather than a supply contract or construction project. The named buyer is MOPAC, based in London. The selected provider is Victim Support, a large organisation based in Cardiff. The service sits within MOPAC’s wider public-order and safety responsibilities and is intended to provide coordinated support for domestic abuse victims and witnesses across the capital.

The procurement is complete and has resulted in active awards and contracts to Victim Support. It used a selective procedure described as a competitive procedure with negotiation. The tender deadline was extended to 16 December 2024 at noon. Evaluation was based entirely on quality, with price given no weighting. The original contract was signed on 18 August 2025 at £12,500,000. A further active contract, also signed on 18 August 2025, is recorded at £30,365,312 and has a duration of 1,080 days. The contract includes an £865,312 variation for additional Drive victim-support delivery. The procurement record also describes two optional 12-month extensions at £5,000,000 each and potential additional funding of £6,750,000. The lot is marked cancelled despite the active awards and contracts.

This procurement demonstrates demand for a substantial, London-wide domestic-abuse victim-support service commissioned by a policing and crime authority. Suppliers best placed for a future requirement would be established organisations able to provide specialist support to victims and witnesses affected by crime across multiple London locations, manage a commissioned public service at scale, and coordinate consistent delivery across the capital. The evaluation approach shows that service quality was decisive, while price carried no weighting, so credible evidence of outcomes, safeguarding, service design, mobilisation and operational delivery would be commercially important. The incumbent’s large organisational scale also indicates the capacity expected to sustain a wide-area service and support additional victim-support activity when required.

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Notice Information

Notice Title

MOPAC London Victim and Witness Service: Pan-London Domestic Abuse Service (952)

Notice Description

The procurement of a commissioned service to support Domestic Abuse victims impacted by crime in London.

Lot Information

MOPAC London Victim and Witness Service: Pan-London Domestic Abuse Service

The procurement of a commissioned service to support Domestic Abuse victims impacted by crime in London.

Options: The initial contract period is for 36 months at a value of PS12,500,000 with the first 6 months reserved for mobilisation. Two further 12 month extension periods are available at a value of PS5,000,000 each, exercised at the discretion of the MOPAC. There is also the capacity to increase the contract value by PS6,750,000 should additional funding become available, at the discretion of the MOPAC.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04c56e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085562-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£42,865,312 £10M-£100M

Notice Dates

Publication Date
9 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Mayor's Office for Policing And Crime
Additional Buyers

Mayor's Office for Policing and Crime (MOPAC)

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 0LL
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

Victim Support

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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