Award

Information, Advice, Guidance and Wellbeing - Lot 1

LONDON BOROUGH OF HILLINGDON

This public procurement record has 2 releases in its history.

Award

18 Jun 2025 at 13:00

Tender

12 Dec 2024 at 15:43

Summary of the contracting process

The procurement process initiated by the London Borough of Hillingdon concerns the provision of Information, Advice, Guidance, and Wellbeing services aimed at adults within the region of Hillingdon (UKI74), falling under the health and social work services industry category. This procurement was carried out using the open procedure method. The tender announced on 12th December 2024 progressed to the award stage on 18th June 2025, culminating in an active contract with Age UK Hillingdon Harrow and Brent. The contract, valued at £5,998,650.56, spans an initial term of five years with an option for a three-year extension, bringing the total potential duration to eight years. The contract intends to provide a robust, integrated service to maximise independence among adults and reduce reliance on social services.

This tender presents a significant opportunity for businesses specialising in health and social services, particularly those offering adult guidance and wellbeing support. Companies with expertise in delivering high-quality, integrated services and experience collaborating with local organisations could benefit from this contract. The competitive bid was assessed based on 80% quality and 20% price, highlighting the need for service excellence. Small to medium enterprises (SMEs) like Age UK Hillingdon Harrow and Brent demonstrate that local service providers can successfully compete for such contracts, making this tender an attractive prospect for companies with similar profiles aiming to expand their service footprint within the public sector.

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Notice Title

Information, Advice, Guidance and Wellbeing - Lot 1

Notice Description

Lot 1 Information, advice, guidance and wellbeing support for adults (18+) PS749,831.32 per annum The Contract will be for an initial term of 5 years extendable subject to applicable contractual terms and service review for a period of 3 years, giving a total of 8 years (the Term). The value of this notice is for the total 8 year term.

Lot Information

Lot 1

The London Borough of Hillingdon awards to a provider to collaborate with other local organisations for the provision of Information, Advice. Guidance and Wellbeing services in Hillingdon, to provide a universal high quality, consistent and integrated Information, Advice and Guidance Service. Lot 1 Information, advice, guidance and wellbeing support for adults (18+) PS749,831.32 per annum The Contract will be for an initial term of 5 years extendable subject to applicable contractual terms and service review for a period of 3 years, giving a total of 8 years (the Term). The value of this notice is for the total 8 year term.

Options: The Contract will be for an initial term of 5 years extendable subject to applicable contractual terms and service review for a period of 3 years, giving a total of 8 years (the Term).

Renewal: Optional extension for 3 years which is 36 months

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04c79c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033318-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,998,650 £1M-£10M

Notice Dates

Publication Date
18 Jun 20258 months ago
Submission Deadline
15 Jan 2025Expired
Future Notice Date
Not specified
Award Date
31 May 20258 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HILLINGDON
Contact Name
Sally Offin
Contact Email
rverma@hillingdon.gov.uk, soffin@hillingdon.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 1UW
Post Town
Southall
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLI74 Harrow and Hillingdon

Local Authority
Hillingdon
Electoral Ward
Uxbridge
Westminster Constituency
Uxbridge and South Ruislip

Supplier Information

Number of Suppliers
1
Supplier Name

AGE UK HILLINGDON HARROW AND BRENT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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