Award

Qwell Service - Digital Mental Health Solutions

NHS CHESHIRE AND MERSEYSIDE ICB

This public procurement record has 2 releases in its history.

TenderUpdate

02 Jan 2025 at 14:31

Award

13 Dec 2024 at 13:45

Summary of the contracting process

NHS Cheshire and Merseyside ICB is seeking to deliver the Qwell Service, a digital mental health solution tailored for residents of Wirral aged 26 and over. This procurement falls under the health services industry category, specifically focusing on preventative online information, advice, and counselling services. The contract, awarded through a direct award process under the Health Care Services (Provider Selection Regime) Regulations 2023, began on 1st April 2024 and will end on 31st March 2025, with an option to extend for an additional year. The total annual value of the contract is £82,310 (+VAT). This procurement stage has moved from the tendering process to contract award and execution.

This tender provides a significant opportunity for businesses specialising in digital health solutions, particularly those with expertise in online counselling and mental health support services. The contract's focus on enhancing emotional wellbeing and preventative care aligns with current industry trends towards digital health innovation. Businesses that excel in delivering high-quality, accessible mental health services, and that can demonstrate effective integration and collaboration within health systems, are well-suited to compete for such opportunities and potentially expand their service offerings in this sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Qwell Service - Digital Mental Health Solutions

Notice Description

To provide a confidential, preventative online information, advice and counselling service to Wirral residents, that is tailored to addressing the emotional health and wellbeing needs of people aged 26 and over.

Lot Information

Lot 1

NHS Cheshire and Merseyside ICB - Wirral Place intend to award a 1 year contract via Direct award C to the incumbent provider to deliver the QWell Service in Wirral. The contract will start on the 1st of April 2024, expire on 31st March 2025 and has an option to extend for 1 year. The annual contract value is PS82,310 (+VAT)

Options: This contract has an option to extend for 1 year.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04c7f2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000031-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£82,310 Under £100K

Notice Dates

Publication Date
2 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Mar 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS CHESHIRE AND MERSEYSIDE ICB
Contact Name
Jane Hamlet
Contact Email
jane.hamlet@cheshireandmerseyside.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1QY
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD74 Wirral

Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

KOOTH DIGITAL HEALTH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04c7f2-2025-01-02T14:31:23Z",
    "date": "2025-01-02T14:31:23Z",
    "ocid": "ocds-h6vhtk-04c7f2",
    "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. On the 20th March 2024 the Wirral Place Leadership Team approved this decision and no conflicts of interested were declared. The following criteria informed the decision: Quality and innovation: 30% Value: 20% Integration, collaboration and service sustainability: 20% Improving access, reducing health inequalities, and facilitating choice: 20% Social Value: 10% Representations by providers must be made to jane.hamlet@cheshireandmerseyside.nhs.uk within 8 working days from the publication date of this notice. This contract has not yet formally been awarded; this notice serves as an intention to award under the Provider Selection Regime (2023).",
    "initiationType": "tender",
    "tender": {
        "id": "24-25-QYG-12F-04154208-CON",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Qwell Service - Digital Mental Health Solutions",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "mainProcurementCategory": "services",
        "description": "To provide a confidential, preventative online information, advice and counselling service to Wirral residents, that is tailored to addressing the emotional health and wellbeing needs of people aged 26 and over.",
        "lots": [
            {
                "id": "1",
                "description": "NHS Cheshire and Merseyside ICB - Wirral Place intend to award a 1 year contract via Direct award C to the incumbent provider to deliver the QWell Service in Wirral. The contract will start on the 1st of April 2024, expire on 31st March 2025 and has an option to extend for 1 year. The annual contract value is PS82,310 (+VAT)",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard",
                            "type": "quality",
                            "description": "99"
                        },
                        {
                            "type": "price",
                            "description": "1"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "This contract has an option to extend for 1 year."
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKD74"
                    }
                ],
                "deliveryLocation": {
                    "description": "Wirral - This service is for Wirral residents."
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.",
        "amendments": [
            {
                "id": "1",
                "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. NHS Cheshire and Merseyside ICB - Wirral Place has awarded a 1 year contract via Direct award C to the incumbent provider to deliver the QWell Service in Wirral. The contract started on 1st April 2024, expires on 31st March 2025 and has an option to extend for 1 year. The annual contract value is PS82,310 (+VAT)"
            }
        ]
    },
    "awards": [
        {
            "id": "040271-2024-24-25-QYG-12F-04154208-CON-1",
            "relatedLots": [
                "1"
            ],
            "title": "Qwell Service - Digital Mental Health Solutions",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-DFC - 04154208",
                    "name": "KOOTH DIGITAL HEALTH LIMITED"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-NHS-QYG",
            "name": "NHS Cheshire and Merseyside ICB",
            "identifier": {
                "legalName": "NHS Cheshire and Merseyside ICB",
                "id": "QYG",
                "scheme": "GB-NHS"
            },
            "address": {
                "streetAddress": "1 Lakeside, 920 Centre Park Square",
                "locality": "WARRINGTON",
                "region": "UKD61",
                "postalCode": "WA11QY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Jane Hamlet",
                "email": "jane.hamlet@cheshireandmerseyside.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.cheshireandmerseyside.nhs.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-DFC - 04154208",
            "name": "KOOTH DIGITAL HEALTH LIMITED",
            "identifier": {
                "legalName": "KOOTH DIGITAL HEALTH LIMITED",
                "id": "DFC - 04154208",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "5 MERCHANT SQUARE",
                "locality": "London",
                "region": "UKI",
                "postalCode": "W2 1AY",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.qwell.io/",
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-132733",
            "name": "Cheshire and Merseyside Integrated Care Board",
            "identifier": {
                "legalName": "Cheshire and Merseyside Integrated Care Board"
            },
            "address": {
                "streetAddress": "1 Lakeside, 920 Centre Park Square",
                "locality": "Warrington",
                "postalCode": "WA11QY",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://www.cheshireandmerseyside.nhs.uk"
            }
        }
    ],
    "buyer": {
        "id": "GB-NHS-QYG",
        "name": "NHS Cheshire and Merseyside ICB"
    },
    "contracts": [
        {
            "id": "040271-2024-24-25-QYG-12F-04154208-CON-1",
            "awardID": "040271-2024-24-25-QYG-12F-04154208-CON-1",
            "title": "Qwell Service - Digital Mental Health Solutions",
            "status": "active",
            "value": {
                "amount": 82310,
                "currency": "GBP"
            },
            "dateSigned": "2024-03-20T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}