Award

Residential and Nursing Care Services

LONDON BOROUGH OF RICHMOND UPON THAMES

This public procurement record has 4 releases in its history.

Award

19 Jan 2026 at 15:18

Tender

20 Feb 2025 at 14:53

TenderUpdate

18 Dec 2024 at 14:45

Planning

17 Dec 2024 at 11:22

Summary of the contracting process

The London Borough of Richmond upon Thames has completed a procurement process to establish a strategic partnership for Residential and Nursing Care Services within the borough. The tender, titled "Residential and Nursing Care Services," falls under the Health and social work services category (CPV: 85000000) and was executed as a competitive procedure with negotiation, using a selective procurement method. The process involved multiple stages starting with planning in December 2024 and advancing to the tender stage by February 2025, with awards finalised in early 2026. The main goal of this process was to find an industry-leading provider to manage a total of 218 beds across three residential care homes in Richmond, encompassing both council-commissioned and private care offerings. The award was granted to Agincare (Southwark) Limited for a contract valued at £132,345,373, signed on 2nd December 2025.

This massive undertaking presents significant opportunities for businesses specialising in care services, particularly those proficient in managing large-scale residential facilities. Companies with expertise in service quality, social value creation, and effective facility management could greatly benefit from such tenders. The procurement process highlights a focus on innovative and collaborative approaches, aiming to enhance service delivery and community integration, thus catering to agile businesses that can swiftly adapt and promote progressive care solutions. Future tenders may be appealing to service providers equipped with capabilities for electronic auctions and delivery innovations, further enhancing business growth in the sector.

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Notice Title

Residential and Nursing Care Services

Notice Description

Richmond Council were looking to establish a strategic partnership with an industry leading Residential and Nursing Care Provider for Older Peoples care.

Lot Information

Lot 1

Richmond Council are looking to establish a strategic partnership with an industry leading Residential and Nursing Care Provider for Older Peoples care. At the point of service transfer to the Service Provider, the Service Provider will be responsible for providing 218 beds (175 council commissioned care beds and 43 available for private marketing) across 3 Older People Residential and Nursing Care Homes within the borough.

The Service Provider shall continue to make available accommodation, care and support for all existing long-term Residents according to their existing Personal Care Plans. This contract will also require the facilities management of the buildings.

The proposed partnership is to be an ethos, and a way of working based on relationships. It is to be collaborative, putting our residents at the heart of everything we do, learning from each other to improve the quality of care and facilitate access to local community services. We want the partnership to take forward innovation and change, test and adopt new ways of working, and ensure we make full use of all assets available in our local area to deliver high quality care and support and to promote positive outcomes for Richmond residents.

Options: up to 7 years Extension option

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04c8a5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004430-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85144100 - Residential nursing care services

Notice Value(s)

Tender Value
£97,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£132,345,373 £100M-£1B

Notice Dates

Publication Date
19 Jan 20261 months ago
Submission Deadline
16 Apr 2025Expired
Future Notice Date
17 Feb 2025Expired
Award Date
2 Dec 20252 months ago
Contract Period
30 Jun 2026 - 1 Jul 2036 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF RICHMOND UPON THAMES
Contact Name
Procurement Team
Contact Email
procurement@richmondandwandsworth.gov.uk
Contact Phone
+44 2088716000

Buyer Location

Locality
RICHMOND
Postcode
TW1 3BZ
Post Town
Twickenham
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
TLI75 Hounslow and Richmond upon Thames

Local Authority
Richmond upon Thames
Electoral Ward
Twickenham Riverside
Westminster Constituency
Twickenham

Supplier Information

Number of Suppliers
1
Supplier Name

AGINCARE (SOUTHWARK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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