Non-Emergency Patient Transport Service for Kent & Medway

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04ca35-2025-09-29T16:08:17+01:00",
    "date": "2025-09-29T16:08:17+01:00",
    "ocid": "ocds-h6vhtk-04ca35",
    "description": "This is a Provider Selection Regime (PSR) intention to award notice.<br/>The awarding of this contract is subject to the Health Care Services (Provider Selection<br/>Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement<br/>Act 2023 do not apply to this award. The publication of this notice marks the start of the<br/>standstill period. Representations by providers must be made to the relevant authority by<br/>23:59 on the 10th October 2025. This contract has not yet formally been awarded; this notice<br/>serves as an intention to award a contract under the competitive process of the PSR.<br/>Written representations should be sent to william.clark7@nhs.net.<br/>Award decision-makers - Kent & Medway ICB Board<br/>Conflicts of Interest: No conflicts of interest raised.<br/>The lifetime value of the contract is expected to be PS210,674,927.00<br/>The Key Criteria used and weighted by the authority were as follows:<br/>Quality and Innovation 36%<br/>Value 35%<br/>Integration, collaboration, and service sustainability 13%<br/>Improving access, reducing health inequalities, and facilitating choice 6%<br/>Social value 10%<br/>The rationale for this was based on the detailed list of all requirements according to the<br/>specification and requirements of the integrated care system.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-04ca35",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Non-Emergency Patient Transport Service for Kent & Medway",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "mainProcurementCategory": "services",
        "description": "NHS Kent & Medway Integrated Care Board (acting as the Co-ordinating Commissioner) and NHS South East London Integrated Care Board (acting as the Associate Commissioner) have undertaken a procurement process for a Non-Emergency Patient Transport Service. The contract duration will be for an initial period of 5 years with an option to extend for up to a further 3 years as required.",
        "value": {
            "amount": 213448424,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "NHS Kent & Medway Integrated Care Board (acting as the Co-ordinating Commissioner) and<br/>NHS South East London Integrated Care Board (acting as the Associate Commissioner) have<br/>undertaken a procurement process for a Non-Emergency Patient Transport Service. The aim<br/>of the Kent and Medway Non-Emergency Patient Transport Service is to provide non-urgent,<br/>planned transportation of eligible Kent and Medway patients with a medical need for transport to and from premises providing NHS healthcare, and/or between providers of NHS funded<br/>healthcare. This encompasses a wide range of vehicle types and levels of care<br/>consistent with the patients' medical needs. The service consists of journeys for patients requiring renal dialysis, outpatient appointments, transfers and discharges. The service is<br/>critical to support patients and to ensure that health services can work effectively and on time by transporting patients to healthcare appointments and supporting hospital discharges. The model is based on a single point of access where journey requests are made<br/>directly by patients/carers and or appropriate healthcare professionals.<br/>The geographical scope of this contract includes the transport of all Kent and Medway patients to points of care within Kent, Medway, Bromley, Bexley and also King's College Hospital and Guy's and St Thomas' (GSTT) hospital sites.<br/>The Transport Provider will ensure that patients access their hospital treatment on time and that the wider system has timely access to patient transport that supports patient care and<br/>flow.<br/>This contract relates to an existing service with the intention to award being made to an existing provider.<br/>The Contract will commence April 2026 for 5 years with the Commissioner having the option<br/>to extend the Contract for a further 3 years.",
                "contractPeriod": {
                    "durationInDays": 2880
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "Contract may be extended by up to 3 years"
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality & Innovation",
                            "type": "quality",
                            "description": "36%"
                        },
                        {
                            "name": "Integration, collaboration & service sustainability",
                            "type": "quality",
                            "description": "13%"
                        },
                        {
                            "name": "Improving access, reducing health inequalities and facilitating choice",
                            "type": "quality",
                            "description": "6%"
                        },
                        {
                            "name": "Social value",
                            "type": "quality",
                            "description": "10%"
                        },
                        {
                            "name": "Value",
                            "type": "cost",
                            "description": "35%"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKJ4"
                    },
                    {
                        "region": "UKJ4"
                    },
                    {
                        "region": "UKJ4"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "crossBorderLaw": "UK",
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://health-family.force.com/s/Welcome",
        "communication": {
            "atypicalToolUrl": "https://health-family.force.com/s/Welcome"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2025-01-31T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2025-01-31T12:00:00Z"
        },
        "bidOpening": {
            "date": "2025-01-31T12:00:00Z"
        },
        "hasRecurrence": false,
        "amendments": [
            {
                "id": "1",
                "description": "Following publication of this notice, several representations were received by the Contract Authority. Following review, and in accordance with regulation 12(4)((d)((ii) of the Healthcare Services (Provider Selection Regime) Regulations 2023, the Contracting Authority decided to go back to an earlier stage in the process, namely the evaluation stage. The evaluation and moderation of bids was therefore undertaken again, and the Contracting Authority has now published a new Intention to Award notice on the Find a Tender website, notice ref 2025/S 000-060612"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-FTS-74413",
            "name": "NHS Kent and Medway Integrated Care Board",
            "identifier": {
                "legalName": "NHS Kent and Medway Integrated Care Board"
            },
            "address": {
                "streetAddress": "2nd floor Gail House Lower Stone Street",
                "locality": "Maidstone",
                "region": "UKJ41",
                "postalCode": "ME15 6NB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "William Clark",
                "email": "william.clark7@nhs.net",
                "url": "https://health-family.force.com/s/Welcome"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.kentandmedway.icb.nhs.uk/",
                "buyerProfile": "https://www.kentandmedway.icb.nhs.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-133466",
            "name": "NHS South East London Integrated Care Board",
            "identifier": {
                "legalName": "NHS South East London Integrated Care Board"
            },
            "address": {
                "streetAddress": "Southwark Council 160 Tooley Street",
                "locality": "London",
                "region": "UKI44",
                "postalCode": "SE1 2QH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "william.clark7@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.selondonics.org/icb",
                "buyerProfile": "https://www.selondonics.org/icb"
            }
        },
        {
            "id": "GB-FTS-118033",
            "name": "NHS England",
            "identifier": {
                "legalName": "NHS England"
            },
            "address": {
                "streetAddress": "7&8 Wellington Place",
                "locality": "Leeds",
                "postalCode": "LS1 4AP",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://www.england.nhs.uk//"
            }
        },
        {
            "id": "GB-FTS-150231",
            "name": "G4S CARE AND JUSTICE SERVICES (UK) LIMITED",
            "identifier": {
                "legalName": "G4S CARE AND JUSTICE SERVICES (UK) LIMITED"
            },
            "address": {
                "locality": "London",
                "region": "UKI3",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-74413",
        "name": "NHS Kent and Medway Integrated Care Board"
    },
    "language": "en",
    "awards": [
        {
            "id": "029975-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-150231",
                    "name": "G4S CARE AND JUSTICE SERVICES (UK) LIMITED"
                }
            ]
        },
        {
            "id": "060612-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-150231",
                    "name": "G4S CARE AND JUSTICE SERVICES (UK) LIMITED"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "029975-2025-1",
            "awardID": "029975-2025-1",
            "status": "active",
            "value": {
                "amount": 133405265,
                "currency": "GBP"
            },
            "dateSigned": "2025-06-04T00:00:00+01:00"
        },
        {
            "id": "060612-2025-1",
            "awardID": "060612-2025-1",
            "status": "active",
            "value": {
                "amount": 210674927,
                "currency": "GBP"
            },
            "dateSigned": "2025-09-29T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 7
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 2
            },
            {
                "id": "3",
                "measure": "bids",
                "relatedLot": "1",
                "value": 7
            },
            {
                "id": "4",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 2
            }
        ]
    }
}