Notice Information
Notice Title
Marketing Suite (TPR Comms management platform)
Notice Description
The Pensions Regulator requires a marketing suite (a SaaS based platform/solution to replace the current solution architecture) which TPR's Automatic Enrolment (AE) Comms team can use to create, edit, publish and produce all official direct to employer outbound email, whitemail and SMS. The marketing suite also needs to allow users to segment the email, whitemail and SMS templates into various mailing lists which then can be used to design, execute and monitor workflow funnels for all files. Please note that whilst initially the team using this solution will be TPR's AE Comms team, there is the possibility that the solution will be adopted by additional TPR teams during the Contract Period. The suite must process data selections from TPR's CRM system which is currently Microsoft Dynamics 365 (please note TPR's CRM solution may change during the Contract Period) which create files that are processed both manually and in an automated fashion to TPR's communication channel provider(s). The file processing must take place in a timely fashion running in real time and to ensure TPR's communication channel provider(s) can issue communications according to agreed scheduling.
Lot Information
Lot 1
See II.1.4. Additional information: Please note the contract value shown here is for the total life of the contract including the initial term of 3 years and the maximum 24 month extension period.
Options: Following the initial 3 year contract period, and subject to minimum notice being provided as per contract, the Buyer may choose to extend the contract by further period(s) up to 24 months
Renewal: A maximum of 2 x 12 month optional extension periods, subject to Supplier agreement. The Start and End dates above include an implementation period which will run from the 23/06/2025 - 30/06/2026.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04ce18
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/066711-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- £250,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- £1,060,117 £1M-£10M
Notice Dates
- Publication Date
- 20 Oct 20254 months ago
- Submission Deadline
- 7 Feb 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 14 Oct 20254 months ago
- Contract Period
- 22 Jun 2025 - 30 Jun 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE PENSIONS REGULATOR
- Contact Name
- Not specified
- Contact Email
- acommercial@tpr.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BRIGHTON
- Postcode
- BN1 6AF
- Post Town
- Brighton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ21 Brighton and Hove
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Brighton and Hove
- Electoral Ward
- Preston Park
- Westminster Constituency
- Brighton Pavilion
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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