Tender

Technology Enabled Living Service

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Tender

16 Jan 2025 at 14:03

Summary of the contracting process

The London Borough of Hackney is inviting expressions of interest for the provision of a Technology Enabled Living (TEL) Service under a restricted procurement procedure. This tender, classified under the 'Health and social work services' category (CPV code 85000000) and located in the UKI4 region, aims to support vulnerable individuals and their carers within the Hackney Borough. Interested bidders should note that the tender submission period closes on January 31, 2025. The contract will initially span three years, with the possibility to extend for up to six years through three one-year renewal options. The procurement will be carried out through electronic submissions in English.

This tender offers significant opportunities for businesses specializing in telecare and technology-enabled services to expand and establish their presence in the public sector market. Companies capable of delivering a comprehensive TEL service—including call monitoring, response services, and necessary equipment—are well-suited for this contract. Both lead provider models and single bidders with the requisite experience are encouraged to apply. Additionally, collaboration with local SMEs is promoted, potentially leading to strengthened local business networks and enhanced community support mechanisms.

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Notice Title

Technology Enabled Living Service

Notice Description

The Council conducted a series of reviews and market engagement exercises around its current provision of telecare services, through the Pro-Contract Portal, entitled Soft Market Testing for Telecare/Technology Enabled Care (TEC) Services in Hackney (Reference DN 595498). The outcome of this is that the Council is procuring a Technology Enabled Living (TEL) Service that will support vulnerable people and their carers across the Hackney Borough. The Council is seeking expressions of interest from potential bidders capable of delivering a TEL service, comprising equipment, call monitoring, and response service components, through either a lead provider model or as a single bidder able to demonstrate the relevant experience and capability to deliver all three components. Bidders are encouraged to consider working with local SME organisations

Lot Information

Lot 1

As outlined above this is a services and goods requirement to deliver Technology Enabled Living covering the provision of a response service, call monitoring and equipment to vulnerable adults within the borough.

Renewal: This contract is a six year contract with an initial contract period of three (3) years with three (3) one (1) by one (1) year options to extend.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d099
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001512-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20251 years ago
Submission Deadline
31 Jan 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Mr Pat Walters
Contact Email
ascprocurement@hackney.gov.uk
Contact Phone
+44 2083563000

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI4 Inner London - East

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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