Tender

Concession Contract - Void Utility Management Provider

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Tender

17 Jan 2025 at 12:46

Summary of the contracting process

The London Borough of Hackney is in the tender phase for a Concession Contract titled "Void Utility Management Provider". This procurement is in the services category, specifically within public utilities, and includes the management of disconnection and reconnection of utility services in void residential properties in Hackney. The process is expected to involve upgrading utility meters to the latest open protocol smart meters and offering extensive support to vulnerable residents. Key dates include the tender submission deadline on 20th February 2025, with the bid opening and award period starting on the same day. The contract period is set for 1080 days, and submissions are to be made electronically.

This tender presents significant opportunities for utility management companies looking to expand their business by partnering with a regional authority. Firms specialising in utility services, particularly those with expertise in managing transitions for residential properties and installing smart meters, are well-suited to compete. The opportunity to demonstrate innovative approaches to utility billing and debt management will be advantageous. Additionally, businesses that can offer robust customer support, especially for vulnerable populations, will find this tender aligned with their services and growth objectives.

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Notice Title

Concession Contract - Void Utility Management Provider

Notice Description

Concession Contract for the provision of a Void Utility Management provider. The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties. Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident). The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters. The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable. The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.

Lot Information

Lot 1

Concession Contract for the provision of a Void Utility Management provider. The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties. Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident). The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters. The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable. The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d42e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001689-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities


CPV Codes

65000000 - Public utilities

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jan 20251 years ago
Submission Deadline
20 Feb 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Mr Olatunde Olayiwola
Contact Email
olatunde.olayiwola@hackney.gov.uk
Contact Phone
+44 2083563000

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI41 Hackney and Newham

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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