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Bill Payment & Cash Payout Counter Services

YORKSHIRE WATER SERVICES LIMITED

This public procurement record has 1 release in its history.

Tender

30 Jan 2025 at 14:12

Tender Notice
Summary of the contracting process

Yorkshire Water Services Limited is initiating a tender for Bill Payment & Cash Payout Counter Services in the water distribution and related services industry. The procurement process, currently at the Tender stage, aims to secure a provider for over-the-counter payment solutions. The contract, valued at £1.6 million over five years, is divided into two lots: Bill Payment Services and Cash Pay-out Services. Interested suppliers must submit an Expression of Interest (EOI) by 3rd March 2025. The procurement method involves a selective negotiated procedure with prior call for competition, and the procurement process will be managed through SAP Ariba.

This tender presents significant business opportunities for established suppliers with a proven track record in high-volume transaction processing. Companies experienced in secure payment integration and capable of providing 24/7 support with comprehensive reporting capabilities will find this opportunity particularly attractive. Suppliers must demonstrate compliance with GDPR and financial security regulations and ensure seamless service coverage. This procurement could lead to long-term contracts with potential extensions, offering stability and growth prospects for the successful bidders, particularly those specialising in financial and payment processing services.

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Notice Information

Notice Title

Bill Payment & Cash Payout Counter Services

Notice Description

Yorkshire Water (YW) provides water and sewerage services to over 5 million people. Customers have the option to pay their bills using a barcoded bill or payment card via over-the-counter services using cash or debit card. Ensuring a seamless and widely accessible payment solution is critical to our service delivery. Total forecasted spend: PS1.6 million over five years (FY 25/26 to FY 29/30).

Lot Information

Bill Payment Services

Customers can pay their Yorkshire Water bill at a outlet using a barcoded bill or magnetic swipe card.

Renewal: Initial term of three years, with an option to extend for an additional two years, subject to performance and market conditions.

Cash Pay-out Services

A quick cash voucher scheme enabling Yorkshire Water customers to receive a refund in cash at a outlet.

Renewal: Annual agreements (12 months), with optional extensions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d75f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003115-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities

CPV Codes

65100000 - Water distribution and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jan 20251 years ago
Submission Deadline
3 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
YORKSHIRE WATER SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRADFORD
Postcode
BD6 2SZ
Postcode Area
Bradford
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE41 Bradford
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Bradford
Electoral Ward
Royds
Westminster Constituency
Bradford South

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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