Notice Information
Notice Title
Back Office Application Support and Modernisation
Notice Description
Post Office are looking to procure new suppliers to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting
Lot Information
Finance applications support
Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting
Renewal: Option to extend for a further 3 years in total, made up of an initial 24 months and then a single 12 month option.
Databases and database applications supportPost Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting
Renewal: Option to extend for a further 3 years in total, made up of an initial 24 months and then a single 12 month option.
Customer Service Management supportPost Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting
Renewal: Option to extend for a further 3 years in total, made up of an initial 24 months and then a single 12 month option.
Robotic Process Automation supportPost Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting
Renewal: Option to extend for a further 3 years in total, made up of an initial 24 months and then a single 12 month option.
Infrastructure and HostingPost Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting
Renewal: Option to extend for a further 3 years in total, made up of an initial 24 months and then a single 12 month option.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04dac8
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/003369-2025
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 31 Jan 20251 years ago
- Submission Deadline
- 31 Mar 2025Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Aug 2025 - 31 Jul 2030 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- Post Office
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- EC2V 7ER
- Postcode Area
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- City of London
- Electoral Ward
- Bassishaw
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.