Award

Eko Trust - IT Support Services

EKO TRUST

This public procurement record has 2 releases in its history.

Award

12 Aug 2025 at 09:00

Tender

19 Feb 2025 at 14:48

Summary of the contracting process

The Eko Trust, a body governed by public law, has concluded the procurement process for its IT Support Services, awarding the contract to TURN IT ON LIMITED. This process was carried out under the selective procurement method, specifically through a restricted procedure. The procurement was aimed at service provision within the industry category of IT services including consulting, software development, Internet and support, with a focus on multi-site support across locations such as London. The procurement stage is complete, with the contract having been signed on 12th August 2025. The total value of the contract is £733,800, set to last for an initial 24 months with options for extension. The process incorporated a review period and was conducted under the legal basis of the European directive 2014/24/EU.

This tender offers substantial business growth opportunities, especially for IT support and service providers capable of delivering high-quality multi-site support over a wide geographic area, as highlighted by the award criteria. TURN IT ON LIMITED's successful bid suggests that businesses equipped with expertise in Google Workspace for Education and Microsoft 365 solutions, alongside strong staffing experience, are well-suited to compete in such tenders. The contract also indicates potential benefits for businesses looking to expand operations in educational support services, given Eko Trust's educational governing role and their requirement for an outsourced IT support partner to complement existing in-house capabilities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Eko Trust - IT Support Services

Notice Description

Eko Trust require an external service provider to fulfil their IT Support Services requirements.

Lot Information

Lot 1

Eko Trust require an external service provider to fulfil their IT Support Services requirements. The service across the sites is currently outsourced across 2 providers. Earlham Primary School is currently also supported by 1 x inhouse IT employee. Further information on the Trust's requirements can be found within the ITT and supporting documents.

Options: 48 month(s) from the commencement date, with 24 initial month(s) and option to extend 2x12 month(s)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e418
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/047869-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£733,800 £500K-£1M

Notice Dates

Publication Date
12 Aug 20256 months ago
Submission Deadline
21 Mar 2025Expired
Future Notice Date
Not specified
Award Date
11 Aug 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EKO TRUST
Contact Name
Not specified
Contact Email
karis.lucano-jones@thecpc.ac.uk
Contact Phone
+44 2087131231

Buyer Location

Locality
PLAISTOW
Postcode
E13 9HN
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLH14 Suffolk CC, TLI London, TLJ21 Brighton and Hove

Local Authority
Newham
Electoral Ward
Plaistow North
Westminster Constituency
West Ham and Beckton

Supplier Information

Number of Suppliers
1
Supplier Name

TURN IT ON

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04e418-2025-08-12T10:00:03+01:00",
    "date": "2025-08-12T10:00:03+01:00",
    "ocid": "ocds-h6vhtk-04e418",
    "description": "Section II.3) - dates refer to the initial contract period and do not include the options of any extensions. Section IV.3.5) - any dates shown are an estimate. In the first instance, candidates should register with www.multiquote.com and express an interest in the contract, full details of the contract will be available. The Contracting Authority shall not be under any obligation to accept any tender. The Contracting Authority reserves the right to cancel the entire or parts of the tender, without such an action conferring any right to compensation on the Tenderers. The Contracting Authority has no liability to settle any cost incurred by the tenderer as a result of the tendering procedure.",
    "initiationType": "tender",
    "tender": {
        "id": "CA15302 -",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Eko Trust - IT Support Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "Eko Trust require an external service provider to fulfil their IT Support Services requirements.",
        "lots": [
            {
                "id": "1",
                "description": "Eko Trust require an external service provider to fulfil their IT Support Services requirements. The service across the sites is currently outsourced across 2 providers. Earlham Primary School is currently also supported by 1 x inhouse IT employee. Further information on the Trust's requirements can be found within the ITT and supporting documents.",
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 6
                },
                "selectionCriteria": {
                    "description": "High level of competition expected"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "48 month(s) from the commencement date, with 24 initial month(s) and option to extend 2x12 month(s)"
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Customer Requirements",
                            "type": "quality",
                            "description": "30.00%"
                        },
                        {
                            "name": "Multi-Site Support over a Wide Geographic Area",
                            "type": "quality",
                            "description": "10.00%"
                        },
                        {
                            "name": "Google Workspace for Education",
                            "type": "quality",
                            "description": "10.00%"
                        },
                        {
                            "name": "Microsoft 365 and Microsoft Intune",
                            "type": "quality",
                            "description": "5.00%"
                        },
                        {
                            "name": "Staffing Experience",
                            "type": "quality",
                            "description": "10.00%"
                        },
                        {
                            "name": "Presentation",
                            "type": "quality",
                            "description": "20.00%"
                        },
                        {
                            "type": "price",
                            "description": "15.00%"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKH14"
                    },
                    {
                        "region": "UKI"
                    },
                    {
                        "region": "UKJ21"
                    },
                    {
                        "region": "UKH14"
                    },
                    {
                        "region": "UKI"
                    },
                    {
                        "region": "UKJ21"
                    }
                ],
                "deliveryLocation": {
                    "description": "London"
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://suppliers.multiquote.com",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities' section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "economic",
                    "description": "In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities' section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.",
                    "minimum": "As stated in tender documents Minimum Insurance Levels: PS10m Employers Liability, PS5m Public Liability & PS2m Professional Indemnity",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities' section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.",
                    "minimum": "As stated in tender documents",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "contractTerms": {
            "performanceTerms": "As stated in tender documents"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2025-03-21T17:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "hasRecurrence": false,
        "reviewDetails": "The authority will incorporate a minimum 10 calendar day standstill period at the point that information on the award of the contract is communicated to tenderers. If an appeal regarding the award of contract has not been successfully resolved then the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court. Any such action must be brought promptly (generally within 3 months)."
    },
    "parties": [
        {
            "id": "GB-FTS-138252",
            "name": "Eko Trust",
            "identifier": {
                "legalName": "Eko Trust"
            },
            "address": {
                "streetAddress": "Eko Hub",
                "locality": "Plaistow",
                "region": "UKH3",
                "postalCode": "E13 9HN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2087131231",
                "email": "Karis.Lucano-Jones@thecpc.ac.uk",
                "url": "https://suppliers.multiquote.com"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.ekotrust.org.uk",
                "buyerProfile": "https://www.ekotrust.org.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "09",
                        "description": "Education"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-69501",
            "name": "Tenet Education Services Ltd",
            "identifier": {
                "legalName": "Tenet Education Services Ltd"
            },
            "address": {
                "streetAddress": "Procurement House Unit 23, Leslie Hough Way, Leslie Hough Way",
                "locality": "Salford",
                "postalCode": "M6 6AJ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7834518948",
                "email": "jonathan.whittle@tenetservices.com"
            },
            "roles": [
                "reviewBody",
                "mediationBody",
                "reviewContactPoint"
            ]
        },
        {
            "id": "GB-FTS-24952",
            "name": "TURN IT ON LIMITED",
            "identifier": {
                "legalName": "TURN IT ON LIMITED"
            },
            "address": {
                "streetAddress": "Wittas House, Two Rivers",
                "locality": "WITNEY",
                "region": "UK",
                "postalCode": "OX28 4BH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1865597620",
                "email": "office@turniton.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.turniton.co.uk",
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-138252",
        "name": "Eko Trust"
    },
    "language": "en",
    "awards": [
        {
            "id": "047869-2025-CA15302-1",
            "relatedLots": [
                "1"
            ],
            "title": "Eko Trust - IT Support Services",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-24952",
                    "name": "TURN IT ON LIMITED"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "047869-2025-CA15302-1",
            "awardID": "047869-2025-CA15302-1",
            "title": "Eko Trust - IT Support Services",
            "status": "active",
            "value": {
                "amount": 733800,
                "currency": "GBP"
            },
            "dateSigned": "2025-08-12T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 4
            }
        ]
    }
}