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Provision of Telecare Services

Redcar and Cleveland Borough Council

This public procurement record has 2 releases in its history.

Award

24 Jul 2025 at 15:23

Award Notice
Tender

19 Feb 2025 at 16:22

Tender Notice
Summary of the contracting process

The public procurement process for the "Provision of Telecare Services" has been completed by Redcar and Cleveland Borough Council, a regional authority located in the UK. The contract, classified under the health services category, involves the provision of a comprehensive telecare service, including installation, monitoring, and response services, as well as the management of an alarm response centre. The procurement was conducted using an open procedure and reached the award stage, with the contract being signed on 28 May 2025. The service delivery is intended for the region of Redcar and Cleveland. The procurement's total contract value stands at £2,320,000, awarded to Medequip Assistive Technology Ltd.

This contract presents substantial opportunities for businesses specialising in health technology and telecare services. Firms with expertise in assistive technology installation and management will find this particularly beneficial. The project’s scope, encompassing installation and maintenance, offers continuous engagement and potential for future collaborations, notwithstanding its importance in supporting regional public service infrastructure. Although the tender was open to all bidders, companies capable of delivering high-quality services at competitive pricing were likely most suited, as the evaluation criteria prioritised quality and pass/fail price assessment.

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Notice Information

Notice Title

Provision of Telecare Services

Notice Description

Contact Award Notice for provision of a full Telecare Service to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.

Lot Information

Lot 1

Contact Award Notice for provision of a full Telecare Service to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.

Renewal: On expiry.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e456
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042856-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£2,320,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,320,000 £1M-£10M

Notice Dates

Publication Date
24 Jul 20251 years ago
Submission Deadline
27 Mar 2025Expired
Future Notice Date
Not specified
Award Date
28 May 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Redcar and Cleveland Borough Council
Additional Buyers

Redcar & Cleveland Borough Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REDCAR
Postcode
TS10 1RT
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC12 South Teesside
Local Authority
Redcar and Cleveland
Electoral Ward
Coatham
Westminster Constituency
Redcar

Supplier Information

Number of Suppliers
1
Supplier Name

Medequip Assistive Technology Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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