Tender

Customer Sentiment Tracking

ORDNANCE SURVEY

  • Contract Timeline

    Publication Date

    20th February 2025 13:46:34 PM

    Tender Deadline

    21st March 2025 12:00:00 PM   Expired

  • Contract Summary

    Ordnance Survey Ltd (OS) is Britain’s mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website http://www.os.uk. OS is a private limited company (company registration number 09121572), and the entire share capital is owned by the Department for Science, Innovation and Technology. To help drive customer experience improvements on the customer moments that matter most, OS is seeking an innovative and technologically advanced supplier capable of providing a platform that can generate actionable insights about important aspects of the customer journey/experience.OS currently have a programme of transactional and relational surveys designed to capture key customer contact points and to understand our performance against our customer commitments of Value, Ease, Reliability and Quality. OS are seeking a suppli

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04e4ff

    Publication Source

    Find a Tender Service

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    73110000

    CPV Division(s)

    73 - Research and development services and related consultancy services

  • Awarding Authority

    ORDNANCE SURVEY

    Buyer Name

    Caroline Eadie

    Buyer Email

    caroline.eadie@os.uk

    Buyer Phone

    Buyer Address

    Explorer House, Adanac Drive

    Southampton

    SO16 0AS

    United Kingdom