Award

Confidential Staff Liaison and Freedom To Speak Up Service

CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST

This public procurement record has 2 releases in its history.

Award

18 Nov 2025 at 12:39

Planning

20 Feb 2025 at 15:28

Summary of the contracting process

The public procurement process led by the Central London Community Healthcare NHS Trust sought proposals for a "Confidential Staff Liaison and Freedom To Speak Up Service," focusing on delivering guidance and counselling services under CPV classification 85312300. The procurement was designed to serve CLCH across its locations in the UK region, using an open procedure, and it progressed from planning in February 2025 to an active contract award by November 2025. The procurement method involved a Supplier Questionnaire with evaluation criteria weighted at 60% for Quality and Service Provision, 30% for Financial/Value for Money, and 10% for Social Value. The winning contract, awarded to The Guardian Service Ltd, was signed on 9th October 2025 with a value of £421,701.

This tender presents significant growth opportunities for businesses capable of providing high-quality, independent guidance and counselling services. Firms that specialise in these sectors, particularly those experienced in delivering services to healthcare organisations, would be well-suited to enter such competitive processes. The focus on quality, financial prudence, and social value underscores the Trust's commitment to comprehensive and impactful service delivery, making it an attractive prospect for companies aiming to establish or expand their footprint in the healthcare service domain. SMEs like The Guardian Service Ltd, with a niche focus on independent advisory services, illustrate the success potential in this procurement landscape.

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Notice Title

Confidential Staff Liaison and Freedom To Speak Up Service

Notice Description

The key aim of this tender is to seek formal proposals from experienced service providers to supply an independent Freedom to Speak Up Guardian Service for CLCH and its staff across all CLCH sites.

Lot Information

Lot 1

This Open Tender will be conducted with a Supplier Questionnaire. The evaluation criteria and their respective weightings are as follows:

Quality and Service Provision: 60%
Financial/Value for Money: 30%
Social Value: 10%
Total: 100%

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e547
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074743-2025
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
£350,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£421,701 £100K-£500K

Notice Dates

Publication Date
18 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
20 Feb 2025Expired
Award Date
8 Oct 20254 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST
Contact Name
Joe Varghese
Contact Email
joe.varghese@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
NW1 5JD
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

THE GUARDIAN SERVICE

Open Contracting Data Standard (OCDS)

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