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Enforcement Agents

Westminster City Council

This public procurement record has 3 releases in its history.

TenderUpdate

22 Sep 2026 at 17:35

Tender Notice
Award

22 Sep 2026 at 17:00

Award Notice
Tender

20 Feb 2025 at 16:06

Tender Notice
Summary of the contracting process

Westminster City Council procured enforcement-agent services for recovering unpaid council debt, including council tax, business rates and Business Improvement District (BID) charges. The work is a public-sector debt collection and bailiff service, classified under CPV 75242110. Delivery is for the council in London. The requirement was structured as one service package and was intended to appoint multiple contractors to carry out enforcement activity. The council is the buyer and contracting authority. Suppliers need to operate in the enforcement and debt recovery market, with the capability to pursue outstanding public debts across the relevant tax and charge categories and to deliver the service for a local authority.

The procurement has been awarded following an open competitive concession procedure. Seven bids were received, all electronically. The submission deadline was 21 March 2025 at 12:00 UTC, with evaluation beginning immediately afterwards, and the contract was signed on 18 September 2025. The awarded contract value is £17.5 million. Five suppliers were appointed jointly: CDER Group Limited, Dukes Bailiff Limited, EQUITA LIMITED, MARSTON (HOLDINGS) LIMITED and Newlyn PLC. The contract period runs from 15 April 2026 to 14 April 2031, with no renewal or additional purchase options. The procurement used a quality-based technical evaluation criterion, and variant bids were not allowed. The stated value calculation was based on 2023–24 debt data.

This award demonstrates sustained demand from Westminster City Council for outsourced enforcement-agent services covering council tax, business rates and BID debt. A credible competitor for a future requirement would need established debt recovery and bailiff operations, experience handling public-sector debt, and the operational capacity to manage enforcement across a substantial portfolio. The appointed supplier group includes both large businesses and SMEs, indicating that organisations of different sizes can participate where they can demonstrate suitable capability. Relevant strengths include lawful and effective enforcement practice, trained field and case-management teams, secure handling of debtor information, reliable reporting to the council and the ability to manage multiple debt categories within a concession model. Experience delivering measurable recovery outcomes for local authorities would support a strong position when this requirement returns to market.

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Notice Information

Notice Title

Enforcement Agents

Notice Description

Contracts for the provision of debt collection services to recover unpaid council debt inclusive of council tax, NNDR (business rates) and BIDs.

Lot Information

Lot 1

The procurement was to appoint five suitably qualified contractors for delivery of debt collection services to recover unpaid council debt inclusive of council tax, NNDR (business rates) and BIDs with a contract duration of 5 years, commencing in April 2026. Additional information: Westminster City Council conducted an open competitive procurement for the provision of Enforcement Agent Services and was advertised via Find a Tender Service and Contracts Finder on 20 February 2025 and resulted in the appointment of five concessionaires.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e56c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089856-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Award procedure with prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75242110 - Bailiff services

Notice Value(s)

Tender Value
£17,500,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£17,500,000 £10M-£100M

Notice Dates

Publication Date
22 Sep 20261 months ago
Submission Deadline
21 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
15 Apr 2026 - 14 Apr 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Westminster City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI32 Westminster
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
5
Supplier Names

CDER Group

Dukes Bailiff Limited

Equita Limited

Marston (Holdings) Limited

Newlyn Plc

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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