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Rough Sleeper Navigator Service

The Mayor and Commonalty and Citizens of the City of London

This public procurement record has 2 releases in its history.

Award

03 Jul 2025 at 14:41

Award Notice
Tender

21 Feb 2025 at 11:44

Tender Notice
Summary of the contracting process

The public procurement process managed by The Mayor and Commonalty and Citizens of the City of London focused on delivering the 'Rough Sleeper Navigator Service', an initiative aimed at enhancing assistance to rough sleepers with complex needs. The procurement falls under the 'Health and social work services' industry category and operates across the UKI region. After an open procedure, the process was concluded with an award to Thames Reach Charity on 17th June 2025, even though the tender period officially ended earlier on 21st March 2025. The total contract value for this initiative stands at £564,912, signifying a targeted approach to tackle rough sleeping through coordinated service provision.

This contract represents a significant opportunity for organisations in the health and social services sector, particularly those with expertise in supporting vulnerable and transient populations. Businesses that specialise in social outreach, accommodation solutions, or multi-agency coordination will find this tender particularly suited to their strengths, offering a platform to showcase their capability to innovate within public services. The nature of this tender encourages potential suppliers to bring solutions that are both flexible and responsive to complex social challenges, presenting avenues for ongoing collaboration and sector leadership.

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Notice Information

Notice Title

Rough Sleeper Navigator Service

Notice Description

The Rough Sleeper Navigator Service aims to provide enhanced, consistent and coordinated support to a targeted group of rough sleepers with multiple and complex needs, identified as "Target 1000" or "Living on the Streets". This group is defined by the number of rough sleeping episodes and contacts that they are recorded as having; demonstrating that they are high priority service users at much higher risk of developing or sustaining an entrenched rough sleeper lifestyle. This client group, often transient, will be in a number of settings, including rough sleeping, temporarily accommodated or living in Supported Accommodation, dependant on their circumstances at the time. As such the service will be a flexible hybrid of street outreach and floating support. This service will lead and coordinate support to address a wide range of complex service user needs and challenges, amplifying the clients' voice and ensuring a cohesive multi agency approach to removing barriers; often extending beyond the local street outreach service's geographical scope. The primary goal is to provide support and a roadmap into sustainable accommodation solutions to end the individual's repeat rough sleeping

Lot Information

Lot 1

The Rough Sleeper Navigator Service aims to provide enhanced, consistent and coordinated support to a targeted group of rough sleepers with multiple and complex needs, identified as "Target 1000" or "Living on the Streets". This group is defined by the number of rough sleeping episodes and contacts that they are recorded as having; demonstrating that they are high priority service users at much higher risk of developing or sustaining an entrenched rough sleeper lifestyle. This client group, often transient, will be in a number of settings, including rough sleeping, temporarily accommodated or living in Supported Accommodation, dependant on their circumstances at the time. As such the service will be a flexible hybrid of street outreach and floating support. This service will lead and coordinate support to address a wide range of complex service user needs and challenges, amplifying the clients' voice and ensuring a cohesive multi agency approach to removing barriers; often extending beyond the local street outreach service's geographical scope. The primary goal is to provide support and a roadmap into sustainable accommodation solutions to end the individual's repeat rough sleeping

Renewal: 12 months optional extension

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e62c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/037159-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£671,667 £500K-£1M
Lots Value
£671,667 £500K-£1M
Awards Value
Not specified
Contracts Value
£564,912 £500K-£1M

Notice Dates

Publication Date
3 Jul 20251 years ago
Submission Deadline
21 Mar 2025Expired
Future Notice Date
Not specified
Award Date
17 Jun 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Mayor and Commonalty and Citizens of the City of London
Additional Buyers

City of London Corporation

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2P 2EJ
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

Thames Reach Charity

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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