Award

Care Home Enhanced Rapid Response Service (CHERRS)

NHS NORTH EAST AND NORTH CUMBRIA ICB

This public procurement record has 2 releases in its history.

TenderUpdate

11 Mar 2025 at 09:52

Award

25 Feb 2025 at 14:27

Summary of the contracting process

NHS North East and North Cumbria ICB has concluded the procurement process for the Care Home Enhanced Rapid Response Service (CHERRS). This service falls under the "Health services" industry category and aims to provide timely reactive care to manage acute illnesses and long-term conditions for care home residents. The contract has been awarded through Direct Award Process C under the Health Care Services (Provider Selection Regime) Regulations 2023. The contract, valued at £812,364, will commence on 1st April 2025 and end on 31st March 2027. The buying organisation's contact point is NHS North East and North Cumbria ICB, located in Pemberton House, Sunderland, UKC.

This procurement provides significant opportunities for businesses specialising in health services, particularly those with expertise in providing rapid response care and managing long-term conditions. Companies with strong capabilities in advanced clinical skills, non-medical prescribing, and effective clinical decision-making will find this contract highly beneficial. The award criteria focused on key competencies, which were clearly outlined in the procurement documents, offering a structured and transparent selection process. Businesses capable of delivering high levels of communication and problem-solving skills, ensuring risk management in care settings, will be especially well-suited to fulfil this contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Care Home Enhanced Rapid Response Service (CHERRS)

Notice Description

The service will provide timely reactive care, anticipating disease exacerbation and manage acute illness based on the providers in depth understanding of long-term conditions as part of a person-centered approach. The provider will ensure the service provides high levels of communication, problem-solving and decision-making skills that will ensure risk can be managed appropriately. The provider will ensure that staff take responsibility for their own decisions, through advanced clinical skills including non-medical prescribing and physical assessment to support effective clinical decision making in relation to the wellbeing of care home residents.

Lot Information

Lot 1

The service will provide timely reactive care, anticipating disease exacerbation and manage acute illness based on the providers in depth understanding of long-term conditions as part of a person-centered approach. The provider will ensure the service provides high levels of communication, problem-solving and decision-making skills that will ensure risk can be managed appropriately. The provider will ensure that staff take responsibility for their own decisions, through advanced clinical skills including non-medical prescribing and physical assessment to support effective clinical decision making in relation to the wellbeing of care home residents. The relevant authority intends to award a contract to an existing provider under Direct Award C under the Health Care Services (Provider Selection Regime) regulations 2023. The final contract value is still to be finalised as it is dependent on the national NHS planning guidance which is still to be released. As an indication the 2023/24 contract value is PS406,182. Contract Start Date: 01 April 2025 Contract End Date: 31 March 2027

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to decision makers by midnight on 10/03/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. A contract will not be awarded until after the 9th working day following standstill.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e7ce
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008649-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£812,364 £500K-£1M

Notice Dates

Publication Date
11 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Feb 202512 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA ICB
Contact Name
Not specified
Contact Email
necsu.psrprocurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
SUNDERLAND
Postcode
SR4 6SJ
Post Town
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC North East (England)

Local Authority
Sunderland
Electoral Ward
Pallion
Westminster Constituency
Sunderland Central

Supplier Information

Number of Suppliers
1
Supplier Name

ELM ALLIANCE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04e7ce-2025-03-11T09:52:45Z",
    "date": "2025-03-11T09:52:45Z",
    "ocid": "ocds-h6vhtk-04e7ce",
    "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to decision makers by midnight on 10/03/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. A contract will not be awarded until after the 9th working day following standstill. Written representation should be sent to: Necsu.psrprocurement@nhs.net Details of the group making the award decision: South Tees Place Subcommittee at NHS North East and North Cumbria ICB The existing provider is satisfying the existing contract and will likely satisfy the proposed new contract. The provider has been assessed and passed against the relevant 5 key criteria and mandatory requirements.",
    "initiationType": "tender",
    "tender": {
        "id": "NECS532",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Care Home Enhanced Rapid Response Service (CHERRS)",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "mainProcurementCategory": "services",
        "description": "The service will provide timely reactive care, anticipating disease exacerbation and manage acute illness based on the providers in depth understanding of long-term conditions as part of a person-centered approach. The provider will ensure the service provides high levels of communication, problem-solving and decision-making skills that will ensure risk can be managed appropriately. The provider will ensure that staff take responsibility for their own decisions, through advanced clinical skills including non-medical prescribing and physical assessment to support effective clinical decision making in relation to the wellbeing of care home residents.",
        "lots": [
            {
                "id": "1",
                "description": "The service will provide timely reactive care, anticipating disease exacerbation and manage acute illness based on the providers in depth understanding of long-term conditions as part of a person-centered approach. The provider will ensure the service provides high levels of communication, problem-solving and decision-making skills that will ensure risk can be managed appropriately. The provider will ensure that staff take responsibility for their own decisions, through advanced clinical skills including non-medical prescribing and physical assessment to support effective clinical decision making in relation to the wellbeing of care home residents. The relevant authority intends to award a contract to an existing provider under Direct Award C under the Health Care Services (Provider Selection Regime) regulations 2023. The final contract value is still to be finalised as it is dependent on the national NHS planning guidance which is still to be released. As an indication the 2023/24 contract value is PS406,182. Contract Start Date: 01 April 2025 Contract End Date: 31 March 2027",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.",
                            "type": "quality",
                            "description": "100"
                        },
                        {
                            "name": "The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.",
                            "type": "cost",
                            "description": "100"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKC"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to decision makers by midnight on 10/03/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. A contract will not be awarded until after the 9th working day following standstill.",
        "amendments": [
            {
                "id": "2",
                "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using Direct Award Process C. Contract Start Date: 01/04/2025 Contract End Date: 31/03/2027 Contract Value: PS812,364 The key criteria were considered within the award criteria which was laid out in the procurement documents. There were no conflicts of interests identified."
            }
        ]
    },
    "awards": [
        {
            "id": "007163-2025-NECS532-1",
            "relatedLots": [
                "1"
            ],
            "title": "Care Home Enhanced Rapid Response Service (CHERRS)",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-1096823",
                    "name": "ELM Alliance Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-NHS-QHM",
            "name": "NHS North East and North Cumbria ICB",
            "identifier": {
                "legalName": "NHS North East and North Cumbria ICB",
                "id": "QHM",
                "scheme": "GB-NHS"
            },
            "address": {
                "streetAddress": "Pemberton House",
                "locality": "Sunderland",
                "region": "UKC",
                "postalCode": "SR4 6SJ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "necsu.psrprocurement@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://northeastnorthcumbria.nhs.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-1096823",
            "name": "ELM Alliance Limited",
            "identifier": {
                "legalName": "ELM Alliance Limited",
                "id": "1096823",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "B3 Kingfisher House Kingsway",
                "locality": "Gateshead",
                "region": "UKC",
                "postalCode": "NE11 0JQ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-139218",
            "name": "NHS North East and North Cumbria ICB",
            "identifier": {
                "legalName": "NHS North East and North Cumbria ICB"
            },
            "address": {
                "streetAddress": "Pemberton House",
                "locality": "Sunderland",
                "postalCode": "SR4 6SJ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-NHS-QHM",
        "name": "NHS North East and North Cumbria ICB"
    },
    "contracts": [
        {
            "id": "007163-2025-NECS532-1",
            "awardID": "007163-2025-NECS532-1",
            "title": "Care Home Enhanced Rapid Response Service (CHERRS)",
            "status": "active",
            "value": {
                "amount": 812364,
                "currency": "GBP"
            },
            "dateSigned": "2025-02-25T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "2",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}