Award

Stroke Communication Service

NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

14 Mar 2025 at 13:07

Award

26 Feb 2025 at 08:42

Summary of the contracting process

NHS Suffolk and North East Essex Integrated Care Board has awarded a contract titled “Stroke Communication Service” for health services in the Suffolk and North East Essex region. The service, aimed at patients aged 18 and over, focuses on stroke and neuro rehabilitation, extending support from the acute stroke unit to up to one year post-stroke or longer based on patient needs. The procurement used the Provider Selection Regime (PSR) Regulations 2023 and employed a direct award process. The contract was awarded on 26th February 2025, with the services set to be provided between 1st April 2025 and 31st March 2030. The total contract value is £298,425 excluding VAT.

This tender presents significant business growth opportunities for organisations specializing in health services, particularly those experienced in stroke rehabilitation and patient support. Companies in health care services, patient care coordination, and community health support will find this contract well-suited to their capabilities. With NHS Suffolk and North East Essex Integrated Care Board prioritizing service integration, innovation, and social value—including carbon reduction initiatives—businesses with robust service delivery and a focus on long-term health outcomes will be advantageous competitors in this procurement process.

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Notice Title

Stroke Communication Service

Notice Description

The service is available to patients aged 18 and over with a registered GP in the SNEE area. This service sits within the stroke and neuro rehabilitation suite of services to help support those who are suffering the affects of a stroke. Comprehensive Support for Stroke Survivors and Carers: * Extends support from the acute stroke unit to one year post-stroke, or longer based on patient needs. * Provides a single point of contact for stroke survivors and carers to navigate the health and social care system effectively. * Includes independent needs assessments and ongoing support for patients and carers. Improved Health Outcomes: * Maximises rehabilitation potential for stroke survivors. * Promotes education to prevent stroke recurrence and manage complications like urinary tract infections, constipation, and falls. * Supports lifestyle changes to reduce risk factors such as smoking and obesity. Emotional and Social Support: * Enhances emotional recovery and confidence for stroke survivors. * Establishes long-term support groups for ongoing community engagement. Cost Efficiency for Healthcare System: * Reduced reliance on GP services by stroke survivors who receive proper support. * Research indicates cost pressures of PS48K per year per patient if rehabilitation potential is not maximised. Data Collection for Future Service Improvement: * A fully functional outcomes framework monitors progress and collects cross-organisational data for future developments. Alignment with NHS Long Term Plan: * Supports higher intensity rehabilitation models, ensuring better outcomes for stroke survivors and promoting equity across healthcare systems.

Lot Information

Lot 1

A 3 year contract commencing 1st April 2025, ending 31st March 2028 with an option to extend for a further 2 years taking the overall end date to 31st March 2030. The full value of this contract would be PS179,055 for three years NHS Suffolk and North East Essex Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023. The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice. The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.

Options: An option to extend for a further 2 years taking the overall end date to 31st March 2030.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 10th March 2025 (8 working days following publication of intention to award notice). They should be submitted in writing to procurement@snee.nhs.uk. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Insert Award decision-makers: SNEE ICB Executive Committee 24th February 2025 * No conflicts of interest, or potential conflicts of interest, were declared by any decision makes. The decision to award this contract in line with Direct Award Process C was based on evaluation against the five required key criteria as follows: * Quality and Innovation - Assured - SNEE ICB are assured that the provider is delivering a safe and effective service as required by the specification and contract they are currently delivering. This criterion was reviewed in line with the Quality Impact Assessment. * Value - Assured - SNEE ICB are assured that the provider is delivering value to the integrated care system and the cost of change would not be outweighed by the potential benefit of a new provider. * Integration, Collaboration and Service Sustainability - Assured - SNEE ICB are assured that the provider is positively impacting on the integrated care system through their integration and collaboration delivered as a requirement of the specification or alternative elements linked to the delivery. * Improving Access, Reducing Health Inequalities and Facilitating Choice - Assured - SNEE ICB are assured that the provider is meeting needs of the population to ensure equitable access and choice as required by the specification and contract. This criterion was reviewed in line with the Equality Impact Assessment. * Social Value - Assured - SNEE ICB are assured that the provider is delivering in line with the SNEE Green Plan, supporting with the implementation of carbon reduction and increase in initiatives which positively impact on the wider determinants of health. This criterion was reviewed in line with the Sustainability Impact Assessment.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e7ef
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009434-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£298,425 £100K-£500K

Notice Dates

Publication Date
14 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Feb 202512 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD
Contact Name
Caryn Akers
Contact Email
caryn.akers@snee.nhs.uk
Contact Phone
+44 1473770096

Buyer Location

Locality
IPSWICH
Postcode
IP1 2BX
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
TLH14 Suffolk CC, TLH34 Essex Haven Gateway

Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

THE STROKE ASSOCIATION

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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