Award

Children & Young Peoples Online Counselling and Support in Liverpool

NHS CHESHIRE AND MERSEYSIDE ICB

This public procurement record has 2 releases in its history.

TenderUpdate

28 Apr 2025 at 14:47

Award

06 Mar 2025 at 10:50

Summary of the contracting process

The public procurement process for the "Children & Young People's Online Counselling and Support in Liverpool" is being conducted by NHS Cheshire and Merseyside ICB. This service is classified as a health service and falls under the category of services procurement. Located in Liverpool, the initiative is aimed at providing 24/7 online counselling and support to individuals aged 10-25. The contract has been awarded to the incumbent provider, Kooth Digital Health Ltd, under the Provider Selection Regime Regulations 2023, with a limited procurement method that involves a direct award procedure without prior publication of a call for competition. The contract commenced on 1 April 2025 and is set to conclude on 31 March 2025, with a total annual value of £264,480.

This tender presents opportunities for organisations specialising in online health services, particularly those providing mental health support for young individuals. Businesses with expertise in digital health delivery, integration, collaboration, and innovation would find themselves well-positioned to compete for such contracts. The focus on improving access and reducing health inequalities also underscores the importance of providers who can offer high-quality, sustainable, and innovative services that align with the objectives of the NHS Cheshire and Merseyside ICB. As the contract involves a direct award without a competitive bidding process, existing providers who can demonstrate compliance and meet the specified criteria are likely to maintain their advantage.

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Notice Title

Children & Young Peoples Online Counselling and Support in Liverpool

Notice Description

This is an online counselling and support service for children and young people aged 10-25 in Liverpool. The service is available 24 hours a day, 365 days a year and enables individuals to access support directly via a qualified counsellor as well as access information and articles on mental health and social issues.

Lot Information

Lot 1

NHS Cheshire and Merseyside - Liverpool Place intend to award a 1 year contract via Direct Award C to the incumbent provider to deliver online counselling and support to 10-25 year olds in Liverpool. The contract will start on 1 April 2025, expire on 31 March 2025 and has an annual contract value of PS264,480 (plus any NHS uplift)

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ea06
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017385-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£264,480 £100K-£500K

Notice Dates

Publication Date
28 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS CHESHIRE AND MERSEYSIDE ICB
Contact Name
Ruth Waldron
Contact Email
ruth.waldron@cheshireandmerseyside.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1QY
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD72 Liverpool

Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

KOOTH DIGITAL HEALTH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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