Summary of the contracting process

The NHS Suffolk and North East Essex Integrated Care Board has completed the tender process titled "Suffolk Safe Haven and Wellbeing Hubs", classified under CPV code 85100000 for Health Services. This contract involves establishing a Daytime Wellbeing Hub and an Evening Safe Haven to support individuals with mental health issues in Ipswich and East Suffolk and West Suffolk regions. Significant dates include the standstill period ending on 25th March 2025, with the contract awarded on 13th March 2025 and commencing on 1st April 2025. The procurement followed the limited method and Direct Award Process C as per the Health Care Services (Provider Selection Regime) Regulations 2023, ensuring no prior publication of a call for competition. The contract is awarded to Access Community Trust, with a value of £382,031, running until 31st March 2026.

This tender provides substantial opportunities for growth, especially for SMEs specialising in mental health services and community support. Businesses with expertise in providing daytime and evening support services for mental health crises will find this contract suitable. The procurement method used and the focus on quality and integration ensures sustainable collaboration with local health services. Organisations focusing on social value, innovative mental health solutions, and reducing health inequalities would be advantageous. The partnership with Norfolk and Suffolk Foundation Trust guarantees clinical oversight, making this an attractive opportunity for providers aiming to enhance community-based mental health services.

Award, Contract

Suffolk Safe Haven and Wellbeing Hubs

NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD

Contract Timeline

Publication Date

13th March 2025 10:34:57 AM
Contract Summary

Daytime Hub (10-4pm) The hub offers day-time support for a range of mental health problems and for episodes of mental distress. It will be based in a static facility, providing a range of activities, advice, information and support. It will use a navigation and enabling approach, to empower people to stay well in their community and at home. Safe Haven (Evening support) 6pm-10pm The Safe Haven offers sanctuary for people experiencing mental ill-health and mental distress. It will offer a calm and safe space, providing practical and emotional support, which can be used as an alternative to admission if appropriate. Includes de-escalate users in crisis and seek support from other services in dealing with critical incidents and provide support in accessing other support services. An appropriate plan of care for the evening will be agreed with the person at assessment. Expectations will be managed so that all people will go home when the hub closes for the evening. A short-term care plan will be agreed to cover the period immediately following the person's use of the Safe Haven. An appointment will be made for the following day at the Wellbeing Hub to review the plans made the previous night.
Contract Details

Open Contracting ID

ocds-h6vhtk-04ec8c

Publication Source

Find a Tender Service

Procurement Stage

Award, Contract

Procurement Method

Limited

Procurement Method Details

Award Procedure Without Prior Publication Of A Call For Competition

Procurement Category

Services

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

85100000

CPV Division(s)

85 - Health and social work services
Awarding Authority

NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD

Buyer Name

Caryn Akers

Buyer Email

procurement@snee.nhs.uk

Buyer Phone

+44 1473770096

Buyer Address

Endeavour House, Russell Road

Ipswich

IP12BX

United Kingdom
Awarded Supplier(s)

Supplier Name(s)

ACCESS COMMUNITY TRUST

View contract on Find a Tender Service

Suffolk Safe Haven and Wellbeing Hubs

NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)