Tender

HAC5983 Culturally Sensitive Substance Misuse Recovery Service

LONDON BOROUGH OF TOWER HAMLETS

This public procurement record has 4 releases in its history.

TenderUpdate

12 Jun 2025 at 08:34

Tender

11 Jun 2025 at 12:52

PlanningUpdate

14 Mar 2025 at 15:52

Planning

14 Mar 2025 at 15:48

Summary of the contracting process

The London Borough of Tower Hamlets is actively seeking suppliers for the HAC5983 Culturally Sensitive Substance Misuse Recovery Service, located in London. The focus of this tender is on health and social work services, specifically tailored to the borough’s diverse communities. The contract, worth £2,000,000, will be procured using an open procedure, with key procurement timelines including an enquiry period ending on 1st July 2025, a submission deadline on 11th July 2025, and an award announcement anticipated by 15th September 2025. The service is expected to form part of a redesigned Treatment and Recovery Service by January 2026, addressing the needs identified through community engagement.

This tender presents significant opportunities for businesses experienced in delivering culturally competent health and social recovery services, particularly those able to address the needs of ethnic minority communities. SMEs and VCSEs are strongly encouraged to participate because of the suitability provisions available. The procurement method favours quality and social value alongside cost, with criteria weighted as 60% quality, 30% price, and 10% social value. Businesses capable of offering structured group programmes, culturally sensitive counselling, and community education will find this contract aligns well with their expertise, thereby fostering growth and expanding service reach within the community.

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Notice Title

HAC5983 Culturally Sensitive Substance Misuse Recovery Service

Notice Description

1.1 The London Borough of Tower Hamlets is seeking to establish a Culturally Sensitive Substance Misuse Recovery Service to meet the needs of Tower Hamlet's residents facing the challenges of substance misuse. 1.2 The establishment of this service supports delivery of the Mayor's ambition to address inequalities and improve access and outcomes for the borough's residents. It is being commissioned following community engagement to better understand how we can improve access to our treatment and recovery system, and reduce the barriers and challenges faced by our local Ethnic Minority communities. 1.3 Our current Treatment and Recovery system provides three separate recovery-oriented services under the brand Reset, delivering the key components of outreach and referral, treatment, and recovery support. This new service will be embedded within the overall Reset Treatment System as part of a menu of complementary and associated interventions that are evidence-based, service-user focused, and embedded in the core principles of recovery; and will be a vital part of the redesigned Treatment and Recovery Service expected to be delivered in January 2026. https://towerhamlets.moderngov.co.uk/ieDecisionDetails.aspx?Id=7876 1.4 This new provision will deliver a specialist service offering drug and alcohol-related education, prevention, and recovery interventions focused on meeting the needs of local black and ethnic minority communities. At its core will be a structured group work programme, abstinence-based support, and a range of psychosocial interventions, including access to counselling. 1.5 As well as providing services for those living with substance misuse, the centre will be accessible to and provide services for, those affected by someone's substance misuse as part of a culturally competent, family-orientated approach to recovery; as well as delivering an extensive programme of community education and awareness raising.

Lot Information

Lot 1

Renewal: The Contract Period is initially for a period of 3 years, although the Authority reserves the right to extend the Contract on the same terms for a further period of 12 months, making a total possible Contract Period of 4 years.

Planning Information

The purpose of this Preliminary Market Engagement Notice is to provide advance notice to the marketplace for the upcoming tender opportunity and the intention of the London Borough of Tower Hamlets to hold a preliminary market engagement session to identify potential suppliers to ensure the submission of strong bids. Market Engagement Session To provide potential suppliers with more information about the upcoming opportunity, we are hosting an online Market Engagement session that will take place on Wednesday 2nd April 2025 (11:00am - 12:30pm). The session is advertised openly using this notice. Suppliers wishing to attend the Preliminary market engagement session should be capable of meeting the procurement description/requirements outlined within this notification. If you would like to attend, please register your interest free of charge at: www.londontenders.org with the name, position, email address and contact details of attendee/s. The deadline for registration is Thursday, 27th March 2025, 17:00 hours. NOTE: Attendance at the market engagement is optional and does not provide suppliers with an advantage in any future related procurement. Attendance also does not constitute as an intention to tender for any future related procurement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ed77
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031748-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,600,000 £1M-£10M
Lots Value
£2,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jun 20258 months ago
Submission Deadline
11 Jul 2025Expired
Future Notice Date
2 Apr 2025Expired
Award Date
Not specified
Contract Period
14 Sep 2025 - 14 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF TOWER HAMLETS
Contact Name
Karen Ramphal
Contact Email
procurement@towerhamlets.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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