Planning

London Stalking Support Service

MAYOR'S OFFICE FOR POLICING AND CRIME (MOPAC)

This public procurement record has 4 releases in its history.

PlanningUpdate

29 May 2025 at 12:00

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

09 May 2025 at 09:25

UK2 - Preliminary Market Engagement Notice
Planning

09 May 2025 at 09:17

UK1 - Pipeline Notice
Planning

14 Mar 2025 at 19:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Mayor's Office for Policing and Crime (MOPAC) is in the planning stage of a procurement process for the London Stalking Support Service. Scheduled to begin on 1st April 2026 and conclude by 1st April 2029, this service aims to consolidate previous services into a single, streamlined offering to support stalking victims across London. The industry category for this notice is Health and Social Work Services, focusing on victim advocacy and support. The procurement process is characterised by a "light touch" regime. The contract's estimated value is £3.3 million gross, and MOPAC aims to secure a service provider by October 2025. Engagement events and feedback sessions are scheduled from mid-March to April 2025. The preliminary market engagement notice was published on 29th May 2025, with further information accessible via the Delta eSourcing portal.

This procurement presents substantial growth opportunities for businesses specialised in health and social support services, particularly those focusing on victim support and advocacy. Companies that prioritise innovation in service delivery, have a proven track record, and are capable of demonstrating value for money could be particularly well-suited to compete. The procurement process is anticipated to adopt a competitive flexible procedure that aligns with small and medium-sized enterprises (SMEs) and voluntarily and community sector enterprises (VCSEs), allowing diverse businesses a chance to contribute to a critical public service. Engaging in this tender could not only enhance a company’s portfolio but also position it as a key player in the vital support ecosystem for stalking victims in London.

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Notice Information

Notice Title

London Stalking Support Service

Notice Description

MOPAC currently funds two pan-London specialist support services for victims of stalking: the London Stalking Support Service (LSSS) and the advocacy element of the Stalking Threat Assessment Centre (S-TAC)/Early Stalking Intervention Project (ESIP). A summary of each service is detailed below: - LSSS offers support for all victims of stalking. The helpline provides information and guidance on the law in relation to stalking and harassment, reporting stalking, gathering evidence, ensuring personal safety and practical steps to reduce risk. The advocacy service intervenes on behalf of victims of stalking who are not receiving an appropriate statutory response, and a psychological advocacy service is also available for victims of stalking impacted by traumatic stress. - S-TAC is a multi-agency, pan-London, victim-focussed unit, which looks at improving the identification of and response to stalking reports in London, across the criminal justice system and health sector through rehabilitative interventions for all types of stalkers. The advocacy service focusses on high-risk cases. From 1st April 2026, specialist support for victims of stalking in London will be delivered through one service. By re-commissioning London stalking services, we will: - Review the learnings from the existing service offer both in London and across the UK to understand best-practice in stalking service provision and the changes in both stalking offending and the needs of victims over recent years. - Consult with victims and survivors, the specialist stalking sector, VAWG sector organisations, the Metropolitan Police Service, and other stakeholders on their priorities, challenges, experiences, and feedback. - Conduct market engagement to understand the wider stalking market and warm-up potential providers. - Re-design a new pan-London stalking service for victims based on research, evidence, and input from stakeholders. - Procure a new stalking service for victims based on value for money, innovation in proposed service delivery, provider experience, and service sustainability. - Secure a new contract with a provider by October 2025, to have a '6 month' bedding in/development period before a new service begins in April 2026. Please note this is a Preliminary Market Engagement Notice and MOPAC are currently only seeking interested parties views at this point. The Tender Notice is estimated to be published end of May 2025. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-title/J4P8MA7733 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/J4P8MA7733

Planning Information

Please find the slides from the market warming engagement event held on the 22nd May via the link below. https://www.delta-esourcing.com/respond/J4P8MA7733 MOPAC is hosting a virtual market warming engagement event for interested providers on Thursday 22 May, 2-3pm, via Microsoft Teams. https://forms.office.com/Pages/ResponsePage.aspx?id=6j1lMAH7TEuN38GD-J_r-_FdOKik2hVFibSRLCJ2MdxUM0pRMzU4OVRaWVBCMk9QSERHNjVKOFpVRi4u We are holding the following engagement events, please contact vawg@mopac.london.gov.uk if you are interested in attending these. Victim-Survivor Engagement Event Date: Wednesday 26th March 2025 Time: 11:30 - 15:00 Location: City Hall, Kamal Chunchie Way, E16 1ZE Partner Engagement Event Date: Monday 31st March 2025 Time: 09:00 - 13:00 Location: City Hall, Kamal Chunchie Way, E16 1ZE We will also be attending the following meetings and forums (dates and times are subject to change): MOPAC & VAWG Co-ordinators Meeting Date: Monday 17th March 2025 Time: 14:00 - 16:30 Location: Southwark Council, 160 Tooley Street, SE1 2QH MOPAC Domestic Abuse and Stalking Perpetrators Partnership Forum Date: Wednesday 19th March 2025 Time: 11:30 - 13:00 Location: Online/MS Teams Stalking Threat Assessment Centre Business Meeting Date: Wednesday 26th March 2025 Time: 13:30 - 15:00 Location: Online/MS Teams MOPAC are seeking stakeholders valued insights and input. We would be very grateful if you could please complete this survey to help shape the future of stalking services in London. The survey should take no more than 15 minutes to complete. The deadline for this survey is 4th April 2025. https://s.surveyplanet.com/sww0zfh2 Feedback sessions on service design will be held for interested stakeholders w/c 21st April 2025. Market warming engagement sessions will be held in mid-May 2025, prior to the publication of the Tender. Please contact us on vawg@mopac.london.gov.uk if you would like any further information.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ed8e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028447-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£2,750,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 May 20258 months ago
Submission Deadline
Not specified
Future Notice Date
6 Jun 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 1 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MAYOR'S OFFICE FOR POLICING AND CRIME (MOPAC)
Additional Buyers

MAYOR'S OFFICE FOR POLICING AND CRIME

Contact Name
Not specified
Contact Email
mopacprocurement@mopac.london.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 0LL
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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