Award

ServiceNow & FEUSPP Implementation Support Services

DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS

This public procurement record has 1 release in its history.

Award

20 Mar 2025 at 10:49

Summary of the contracting process

The Department of Environment, Food and Rural Affairs (DEFRA) has completed the procurement process for "ServiceNow & FEUSPP Implementation Support Services" under the industry category of IT services. This contract, awarded to Atos IT Services UK Ltd, is valued at £1,353,000. The procurement method used was a limited procedure, specifically the award procedure without prior publication of a call for competition, as it falls outside the scope of EU directives. The contract commenced on 1st April 2025 and will run until 30th September 2025, with a possible three-month extension until 31st December 2025. The service will be delivered within the UK.

This tender presents opportunities for businesses specialising in IT services, particularly those with expertise in consulting, software development, and support related to ServiceNow and FEUSPP. Companies offering scalable and efficient implementation support from within the UK would have been well-suited to compete for this contract. The award signifies significant growth potential for the winning bidder, Atos IT Services UK Ltd, enabling them to further establish their presence in the public sector IT landscape.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

ServiceNow & FEUSPP Implementation Support Services

Notice Description

ServiceNow & FEUSPP Implementation Support Services

Lot Information

Lot 1

The provision of ServiceNow & FEUSPP Implementation Support Services

Procurement Information

Call-off from RM1557.14 G-Cloud 14

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ef88
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010328-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,353,000 £1M-£10M

Notice Dates

Publication Date
20 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Mar 202511 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS
Contact Name
DEFRA
Contact Email
defra.helpline@defra.gov.uk
Contact Phone
+44 3459335577

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ATOS IT SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04ef88-2025-03-20T10:49:50Z",
    "date": "2025-03-20T10:49:50Z",
    "ocid": "ocds-h6vhtk-04ef88",
    "description": "Contract Start Date: 1st April 2025<br/>Contract End Date: 30th September 2025<br/><br/>Extension Options: 1 x 3 months (up until 31st December 2025)",
    "initiationType": "tender",
    "tender": {
        "id": "C28431",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "ServiceNow & FEUSPP Implementation Support Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "ServiceNow & FEUSPP Implementation Support Services",
        "lots": [
            {
                "id": "1",
                "description": "The provision of ServiceNow & FEUSPP Implementation Support Services",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "Call-off from RM1557.14 G-Cloud 14"
    },
    "awards": [
        {
            "id": "010328-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-141228",
                    "name": "Atos IT Services UK Ltd"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-139505",
            "name": "DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS",
            "identifier": {
                "legalName": "DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS"
            },
            "address": {
                "streetAddress": "Seacole Building, 2 Marsham Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "SW1P 4DF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "DEFRA",
                "telephone": "+44 3459335577",
                "email": "defra.helpline@defra.gov.uk"
            },
            "roles": [
                "buyer",
                "reviewBody",
                "mediationBody"
            ],
            "details": {
                "url": "https://www.gov.uk/government/organisations/department-for-environment-food-rural-affairs",
                "buyerProfile": "https://defra-family.force.com/s/Welcome",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "MINISTRY",
                        "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "05",
                        "description": "Environmental protection"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-141228",
            "name": "Atos IT Services UK Ltd",
            "identifier": {
                "legalName": "Atos IT Services UK Ltd",
                "id": "1245534"
            },
            "address": {
                "streetAddress": "MidCity Place, 71 High Holborn",
                "locality": "London",
                "region": "UK",
                "postalCode": "WC1V 6EA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7733315094"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://atos.net/en/",
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-139505",
        "name": "DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS"
    },
    "contracts": [
        {
            "id": "010328-2025-1",
            "awardID": "010328-2025-1",
            "status": "active",
            "value": {
                "amount": 1353000,
                "currency": "GBP"
            },
            "dateSigned": "2025-03-20T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "2",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}