This public procurement record has 6 releases in its history.

TenderUpdate

26 May 2026 at 15:39

TenderUpdate

30 Oct 2025 at 15:38

Award

08 Aug 2025 at 14:18

TenderUpdate

17 Apr 2025 at 11:41

Tender

17 Apr 2025 at 11:41

Planning

20 Mar 2025 at 13:29

Summary of the contracting process

The North East Ambulance Service NHS Foundation Trust has been actively engaged in a public procurement process to establish a framework for Third-Party 111 Online and Primary Care Speak To Services. The procurement, titled "NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP," falls under the health and social work services category. Geographically focused in the North East of England, the procurement process included various stages, including an intention to award notice published in May 2026. The relevant contracts are intended to commence on 1st October 2025 and conclude by 30th September 2029, with an initial two-year term and an option to extend for another two years based on performance. The procurement was conducted under an open procedure, adhering to the Health Care Services (Provider Selection Regime) Regulations 2023.

This procurement offers substantial opportunities for businesses specialising in health and social work services to expand their footprint in the North East region. Companies with competencies in online healthcare services and primary care support are particularly well-suited to benefit. Specifically, those providing innovative healthcare solutions and demonstrating integration, collaboration, and service sustainability stand the best chance of thriving. With the awarded contracts to DHU Healthcare for services in Northumberland and Newcastle, and an abandonment of Lot 3 for North Durham, there remains potential for contingencies and supplementary opportunities in service provision within this framework.

How relevant is this notice?

Notice Title

NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP

Notice Description

This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process. North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services. Contract Start Date: 01 October 2025 Contract End Date: 30 September 2029 The contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.

Lot Information

111 Online Services (North East Wide)

This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process. This is an intention to award notice to advise that the relevant authority intends to award a contract under a competitive process under the Health Care Services (Provider Selection Regime) regulations 2023. For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award. North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services. Contract Start Date: 01 October 2025 Contract End Date: 30 September 2029 The contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. 111 Online Services (North East Wide) This is a new service. Additional information: The Relevant Authority assessed the five key criteria against the service requirements and determined the relative importance of each, as outlined above and detailed within the provider response documentation. The contract award criteria are specified in the provider response documents.

Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle)

This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process. This is an intention to award notice to advise that the relevant authority intends to award a contract under a competitive process under the Health Care Services (Provider Selection Regime) regulations 2023. For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award. North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services. Contract Start Date: 01 October 2025 Contract End Date: 30 September 2029 The contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle) This is a new service. Additional information: The Relevant Authority assessed the five key criteria against the service requirements and determined the relative importance of each, as outlined above and detailed within the provider response documentation. The contract award criteria are specified in the provider response documents.

Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington)

This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process. This is an intention to award notice to advise that the relevant authority intends to award a contract under a competitive process under the Health Care Services (Provider Selection Regime) regulations 2023. For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award. North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services. Contract Start Date: 01 October 2025 Contract End Date: 30 September 2029 The contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington) This is a new service. Additional information: The Relevant Authority assessed the five key criteria against the service requirements and determined the relative importance of each, as outlined above and detailed within the provider response documentation. The contract award criteria are specified in the provider response documents.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04efb0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/048953-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£8,868,000 £1M-£10M

Notice Dates

Publication Date
26 May 20263 months ago
Submission Deadline
26 May 2025Expired
Future Notice Date
1 Apr 2025Expired
Award Date
7 Aug 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
North East Ambulance Services NHS Foundation Trust
Additional Buyers

North East Ambulance Service NHS Foundation Trust

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Postcode Area
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

DHU Healthcare

Open Contracting Data Standard (OCDS)

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