Award

Mental Health Crisis Text Support

OXFORD HEALTH NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

21 Mar 2025 at 14:16

Summary of the contracting process

Oxford Health NHS Foundation Trust has awarded a contract for the delivery of a Mental Health Crisis Text Support service. The procurement process falls under the Health and social work services category and took place in the South East region (UKJ) of the United Kingdom. The contract was signed on 12 February 2025 and is set to run from 1 March 2025 to 31 March 2026, with an option for a twelve-month extension until 31 March 2027. The procurement method utilised was a limited award procedure without prior publication of a call for competition, in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. There were no conflicts of interest declared by decision-makers during this process.

This tender presents a significant opportunity for businesses specialising in health and social work services, particularly those with expertise in crisis support. The contract, valued at £215,000, has been awarded to Mental Health Innovations - SHOUT, a prominent national supplier in the mental health sector. Businesses with capabilities in providing specialised, high-quality mental health services would find this opportunity advantageous for expansion and building a portfolio within the NHS framework. The contract's flexibility, with a potential extension, offers long-term engagement and stability for the selected provider.

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Notice Title

Mental Health Crisis Text Support

Notice Description

Delivery of crisis text service as described in the National specification.

Lot Information

Lot 1

Oxford Health assessed the provider's service provision with respect to the key decision making criteria as outlined in the PSR - Most Suitable Provider process. Each of these criteria were assessed on a pass/fail basis by the award decision makers, and the provider passed each of the criteria.

Options: Contract extension allowed (up to twelve months until 31/03/2027)

Procurement Information

The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. The Contract has been awarded to the Supplier (Contract period 01/03/2025 - 31/03/2026) Supplier is an existing national supplier of Mental Health Crisis Text service to NHS. Conflict of interest declaration procedures followed, any decision makers who declared an interest were excluded (no interests declared in this instance)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f779
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010718-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£215,000 £100K-£500K

Notice Dates

Publication Date
21 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
OXFORD HEALTH NHS FOUNDATION TRUST
Contact Name
Not specified
Contact Email
businessservices@oxfordhealth.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
OXFORD
Postcode
OX4 4XN
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ South East (England)

Local Authority
Oxford
Electoral Ward
Littlemore
Westminster Constituency
Oxford East

Supplier Information

Number of Suppliers
1
Supplier Name

MENTAL HEALTH INNOVATIONS - SHOUT

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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