Award

Management of Leisure Centres Southampton City Council

SOUTHAMPTON CITY COUNCIL

This public procurement record has 6 releases in its history.

Award

28 Nov 2025 at 17:00

Award

15 Sep 2025 at 09:04

Award

08 Sep 2025 at 13:44

Award

16 Jun 2025 at 15:52

Tender

22 Apr 2025 at 15:53

Planning

26 Mar 2025 at 10:53

Summary of the contracting process

Southampton City Council, a public authority operating at the sub-central government level, has completed its procurement process for the management of its leisure centres, awarded to BH Live. This contract involves the management and provision of services for various leisure facilities, including The Quays Swimming & Diving Complex, Bitterne Leisure Centre, Chamberlayne Leisure Centre, Southampton Outdoor Sports Centre, and Alpine Snowsports Centre. Additionally, it encompasses the management of bookings for playing pitches throughout the city. The procurement process followed an open procedure, which is a part of the concession regime, and was completed with an award notice published on 28th November 2025. The contract commenced on 11th September 2025 and is set to continue until 31st August 2027, with a potential one-year renewal option. Southampton is the primary location for this contract, with the city council coordinating from its Civic Centre Road headquarters.

This tender presents significant opportunities for business growth, particularly for large-scale service providers specialising in sporting and leisure management services. Companies capable of delivering high-quality leisure experiences and efficient booking management systems are well-suited to compete in such contracts. The open procurement method ensures that diverse businesses, particularly those with innovative solutions for leisure centre management, can participate and potentially benefit from this lucrative £18 million contract. The agreement highlights its focus on providing services that cater to varied community needs, offering further growth potential for enterprises dedicated to enhancing local public service infrastructure.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Management of Leisure Centres Southampton City Council

Notice Description

Provision of management of Leisure centres - which include - The Quays Swimming & Diving Complex, Bitterne Leisure Centre, Chamberlayne Leisure Centre, Southampton Outdoor Sports Centre and Alpine Snowsports Centre. Also to include provision of bookings of playing pitches across the city.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f8d4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078260-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

92 - Recreational, cultural and sporting services


CPV Codes

92600000 - Sporting services

Notice Value(s)

Tender Value
£15,000,000 £10M-£100M
Lots Value
£15,000,000 £10M-£100M
Awards Value
£15,000,000 £10M-£100M
Contracts Value
£15,000,000 £10M-£100M

Notice Dates

Publication Date
28 Nov 20252 months ago
Submission Deadline
30 May 2025Expired
Future Notice Date
21 Apr 2025Expired
Award Date
12 Jun 20258 months ago
Contract Period
10 Sep 2025 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SOUTHAMPTON CITY COUNCIL
Contact Name
Amanda Durnan
Contact Email
procurement@southampton.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO14 7LY
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
TLJ3 Hampshire and Isle of Wight

Local Authority
Southampton
Electoral Ward
Bargate
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

BH LIVE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04f8d4-2025-11-28T17:00:44Z",
    "date": "2025-11-28T17:00:44Z",
    "ocid": "ocds-h6vhtk-04f8d4",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "011282-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK3",
                "description": "Planned procurement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/011282-2025",
                "datePublished": "2025-03-26T10:53:45Z",
                "format": "text/html"
            }
        ],
        "noEngagementNoticeRationale": "WE performed market research"
    },
    "parties": [
        {
            "id": "GB-PPON-PCGN-2413-RBTX",
            "name": "Southampton City Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PCGN-2413-RBTX"
            },
            "address": {
                "streetAddress": "Civic Centre, Civic Centre Road",
                "locality": "Southampton",
                "postalCode": "SO14 7LY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ32"
            },
            "contactPoint": {
                "name": "Amanda Durnan",
                "email": "procurement@southampton.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.southampton.gov.uk/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-CE025279",
            "name": "TESTLANDS",
            "identifier": {
                "scheme": "GB-COH",
                "id": "CE025279"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PLGP-9984-HPZN"
                }
            ],
            "address": {
                "streetAddress": "Testlands Wellbeing Hub",
                "locality": "Southampton",
                "postalCode": "SO169FQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ32"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "url": "http://www.testlands.com",
                "scale": "large",
                "vcse": true
            }
        },
        {
            "id": "GB-COH-CE022299",
            "name": "LEISURE FOCUS TRUST",
            "identifier": {
                "scheme": "GB-COH",
                "id": "CE022299"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PCXP-3322-RZVR"
                }
            ],
            "address": {
                "streetAddress": "Windsor Leisure centre",
                "locality": "Windsor",
                "postalCode": "SL4 5JB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ11"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "url": "https://www.leisurefocus.org.uk/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-CHC-2204085",
            "name": "Sports and Leisure Management Ltd",
            "identifier": {
                "scheme": "GB-CHC",
                "id": "2204085"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PTCY-3946-LHDG"
                }
            ],
            "address": {
                "streetAddress": "2 Watling Drive",
                "locality": "hinckley",
                "postalCode": "LE10 3EY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKF22"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "url": "http://www.everyoneactive.com",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-COH-IP29336R",
            "name": "WEALDEN LEISURE LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "IP29336R"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PVYN-8735-CJQM"
                }
            ],
            "address": {
                "streetAddress": "The Paddock 1 - 6 Carriers Way East Hoathly East Sussex",
                "locality": "East Hoathly, East Sussex",
                "postalCode": "BN8 6AG",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ22"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "url": "http://www.freedom-leisure.co.uk",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-COH-07092112",
            "name": "BH LIVE",
            "identifier": {
                "scheme": "GB-COH",
                "id": "07092112"
            },
            "address": {
                "streetAddress": "Bournemouth International Centre",
                "locality": "Bournemouth",
                "postalCode": "BH2 5BH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK24"
            },
            "contactPoint": {
                "email": "rob.cunningham@bhlive.org.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": true,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false,
                "url": "https://www.bhlive.org.uk/"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PZCJ-9789-XVGT"
                }
            ]
        }
    ],
    "buyer": {
        "id": "GB-PPON-PCGN-2413-RBTX",
        "name": "Southampton City Council"
    },
    "tender": {
        "id": "SCC-SMS-0881",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Management of Leisure Centres Southampton City Council",
        "description": "Provision of management of Leisure centres - which include - The Quays Swimming & Diving Complex, Bitterne Leisure Centre, Chamberlayne Leisure Centre, Southampton Outdoor Sports Centre and Alpine Snowsports Centre. Also to include provision of bookings of playing pitches across the city.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "92600000",
                        "description": "Sporting services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ3",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ3",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 18000000,
            "amount": 15000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "specialRegime": [
            "concession"
        ],
        "aboveThreshold": true,
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-05-30T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-05-23T17:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-06-12T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 18000000,
                    "amount": 15000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "startDate": "2025-09-01T00:00:00+01:00",
                    "endDate": "2027-08-30T23:59:59+01:00",
                    "maxExtentDate": "2029-08-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "1 plus 1 year extension"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "cost",
                            "name": "Cost",
                            "description": "as per tender documents",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "quality",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-04-21T23:59:59+01:00"
        },
        "submissionMethodDetails": "https://supplierlive.proactisp2p.com/",
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "016342-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/016342-2025",
                "datePublished": "2025-04-22T16:53:47+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "bids": {
        "details": [
            {
                "id": "1",
                "status": "valid",
                "tenderers": [
                    {
                        "id": "GB-COH-07092112",
                        "name": "BH Live"
                    }
                ],
                "relatedLots": [
                    "1"
                ]
            },
            {
                "id": "2",
                "status": "valid",
                "tenderers": [
                    {
                        "id": "GB-COH-CE025279",
                        "name": "TESTLANDS"
                    }
                ],
                "relatedLots": [
                    "1"
                ]
            },
            {
                "id": "3",
                "status": "valid",
                "tenderers": [
                    {
                        "id": "GB-COH-CE022299",
                        "name": "LEISURE FOCUS TRUST"
                    }
                ],
                "relatedLots": [
                    "1"
                ]
            },
            {
                "id": "4",
                "status": "valid",
                "tenderers": [
                    {
                        "id": "GB-CHC-2204085",
                        "name": "Sports and Leisure Management Ltd"
                    }
                ],
                "relatedLots": [
                    "1"
                ]
            },
            {
                "id": "5",
                "status": "valid",
                "tenderers": [
                    {
                        "id": "GB-COH-IP29336R",
                        "name": "WEALDEN LEISURE LIMITED"
                    }
                ],
                "relatedLots": [
                    "1"
                ]
            }
        ],
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 2,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "date": "2025-06-13T00:00:00+01:00",
            "value": {
                "amountGross": 18000000,
                "amount": 15000000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-07092112",
                    "name": "BH Live"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "92600000",
                            "description": "Sporting services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKJ3",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ3",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2025-06-25T23:59:59+01:00"
            },
            "contractPeriod": {
                "startDate": "2025-09-01T00:00:00+01:00",
                "endDate": "2027-08-31T23:59:59+01:00",
                "maxExtentDate": "2028-08-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "With 3 months prior notice SCC can at its sole discretion confirm in writing to extend a further 1 year."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "032747-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/032747-2025",
                    "datePublished": "2025-06-16T16:52:27+01:00",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2025-06-16T00:00:00+01:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-09-01T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        },
        {
            "id": "2",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-COH-07092112",
                    "name": "BH Live"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "92600000",
                            "description": "Sporting services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        },
        {
            "id": "3",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-COH-07092112",
                    "name": "BH LIVE"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "92600000",
                            "description": "Sporting services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2025-09-01T00:00:00+01:00",
                "endDate": "2027-08-31T23:59:59+01:00",
                "maxExtentDate": "2028-08-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "1"
            },
            "value": {
                "amountGross": 18000000,
                "amount": 15000000,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2025-09-01T00:00:00+01:00",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "KPI 1"
                },
                {
                    "id": "2",
                    "title": "KPI 2"
                },
                {
                    "id": "3",
                    "title": "KPI 3"
                }
            ],
            "documents": [
                {
                    "id": "054696-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/054696-2025",
                    "datePublished": "2025-09-08T14:44:27+01:00",
                    "format": "text/html"
                }
            ]
        },
        {
            "id": "2",
            "awardID": "2",
            "status": "active",
            "period": {
                "startDate": "2025-09-11T00:00:00+01:00",
                "endDate": "2027-08-31T23:59:59+01:00",
                "maxExtentDate": "2028-08-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "1 year"
            },
            "value": {
                "amountGross": 18000000,
                "amount": 15000000,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2025-09-11T00:00:00+01:00",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "Total members by membership type",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "Total number of swimming lesson pupil",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "Total casual users/visitors",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "4",
                    "title": "Gender Breakdown",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "5",
                    "title": "Age breakdown",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "6",
                    "title": "Ethnicity breakdown",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "7",
                    "title": "Disability breakdown",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "8",
                    "title": "Deprivation levels",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "9",
                    "title": "Total throughput",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "10",
                    "title": "Net Promoter Score",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 12
                            }
                        }
                    ]
                }
            ],
            "documents": [
                {
                    "id": "056444-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/056444-2025",
                    "datePublished": "2025-09-15T10:04:14+01:00",
                    "format": "text/html"
                }
            ]
        },
        {
            "id": "3",
            "awardID": "3",
            "title": "Management of Leisure Centres Southampton City Council",
            "status": "active",
            "period": {
                "startDate": "2025-09-11T00:00:00+01:00",
                "endDate": "2027-08-31T23:59:59+01:00",
                "maxExtentDate": "2028-08-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "1 year"
            },
            "value": {
                "amountGross": 18000000,
                "amount": 15000000,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2025-09-11T00:00:00+01:00",
            "documents": [
                {
                    "id": "A-8520",
                    "documentType": "contractSigned",
                    "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-8520",
                    "format": "application/pdf"
                },
                {
                    "id": "078260-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/078260-2025",
                    "datePublished": "2025-11-28T17:00:44Z",
                    "format": "text/html"
                }
            ],
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "Total members by membership type",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "Total number of swimming lesson pupil",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "Total casual users/visitors",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "4",
                    "title": "Gender Breakdown",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "5",
                    "title": "Age breakdown",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "6",
                    "title": "Ethnicity breakdown",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "7",
                    "title": "Disability breakdown",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "8",
                    "title": "Deprivation levels",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "9",
                    "title": "Total throughput",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "10",
                    "title": "Net Promoter Score",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 12
                            }
                        }
                    ]
                }
            ]
        }
    ]
}