Award

Universal Advice Service

BARNSLEY METROPOLITAN BOROUGH COUNCIL

This public procurement record has 6 releases in its history.

AwardUpdate

01 Oct 2025 at 09:12

AwardUpdate

01 Oct 2025 at 09:06

Award

14 Jul 2025 at 10:44

Award

13 Jun 2025 at 12:37

Tender

17 Apr 2025 at 10:13

Planning

27 Mar 2025 at 10:41

Summary of the contracting process

Barnsley Metropolitan Borough Council has successfully completed the procurement process for the "Universal Advice Service" contract, aimed at supporting citizens with a wide range of issues, including providing British Sign Language services for the deaf community. This contract, awarded through an open procedure, falls under the 'Health and social work services' industry category and was signed on 14 July 2025. The service will be operational from 1 September 2025 to 1 September 2028, with a possible extension up to 2030. The contract's total value stands at £349,815, and it is being delivered by Barnsley & District Citizens Advice Bureau in Barnsley, South Yorkshire.

This tender presents a valuable opportunity for businesses in the advice service industry, especially those with ASQ accreditation or interested in engaging with the community by offering essential services. Businesses that focus on delivering free, impartial, and independent advice on subjects such as debt management, welfare, housing, and employment, and provide innovative solutions for aiding the deaf community will find this project particularly align with their expertise. Additionally, social enterprises and small to medium-sized enterprises (SMEs) in the healthcare and social work services sectors may find this tender aligns with their growth and service delivery capacities.

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Notice Title

Universal Advice Service

Notice Description

The Council is looking to procure a contract for the provision of an ASQ accredited advice service provider to deliver universal advice and information to the citizens of Barnsley and a dedicated British Sign Language provision for the deaf community. The aims of the service will be to: (a) deliver advice and information to citizens of Barnsley who seek assistance with a wide range of issues which promotes individuals independence and well-being, including promoting opportunities for individuals to return into employment and/or training, where appropriate. (b) provide a British Sign Language service to replicate this offer to the local deaf community. The objective of the service is to deliver free, confidential, impartial and independent advice to enable local residents to deal with a wide range of issues, including debt and money advice, welfare benefits, housing, utilities, relationships, employment and consumer issues.

Planning Information

Pre-Market Briefing Event

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f94d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061168-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85100000 - Health services

85140000 - Miscellaneous health services

85312300 - Guidance and counselling services

85312310 - Guidance services

Notice Value(s)

Tender Value
£350,000 £100K-£500K
Lots Value
£350,000 £100K-£500K
Awards Value
£349,815 £100K-£500K
Contracts Value
£349,815 £100K-£500K

Notice Dates

Publication Date
1 Oct 20254 months ago
Submission Deadline
21 May 2025Expired
Future Notice Date
10 Apr 2025Expired
Award Date
13 Jun 20258 months ago
Contract Period
1 Sep 2025 - 1 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BARNSLEY METROPOLITAN BOROUGH COUNCIL
Contact Name
Katie Tomlinson
Contact Email
katietomlinson@barnsley.gov.uk
Contact Phone
+44 0126000000

Buyer Location

Locality
BARNSLEY, SOUTH YORKSHIRE
Postcode
S70 2TA
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE33 Barnsley
Delivery Location
Not specified

Local Authority
Barnsley
Electoral Ward
Central
Westminster Constituency
Barnsley North

Supplier Information

Number of Suppliers
1
Supplier Name

BARNSLEY & DISTRICT CITIZENS ADVICE BUREAU

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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