Award

Good Neighbours Scheme

NEWCASTLE CITY COUNCIL

This public procurement record has 1 release in its history.

Award

27 Mar 2025 at 12:17

Summary of the contracting process

Newcastle City Council has completed the award stage of the "Good Neighbours Scheme," aimed at developing community and neighbourhood support services. The industry category for this procurement is "Other community, social and personal services" (CPV 98000000), and the services will be delivered in Newcastle Upon Tyne, Tyneside, as well as across regions including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK. The scheme will provide support such as shopping, prescription collection, DIY tasks, gardening, and social interaction through an app and volunteer network. The contract, valued at £150,000, was signed on 1st November 2024 and awarded to Volunteering Matters, a large-scale supplier experienced in volunteer support infrastructure.

This tender presents significant opportunities for businesses specialising in community support services, app development, volunteer recruitment and training, and health and wellbeing services. Companies with experience in managing volunteer networks, as well as those offering technological solutions for community engagement, would be well-suited to compete. Such businesses can leverage this contract to enhance their service offerings, build partnerships within the community sector, and contribute to the wellbeing of local residents through impactful social services.

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Notice Title

Good Neighbours Scheme

Notice Description

The development of a Good Neighbours Scheme will build on community and neighourhood work that already exists. Using an app and working with volunteers and a referral system, people in need will receive support such as shopping, picking up prescriptions and other small tasks such as DIY, gardening or just someone who checks in for a chat, reading or writing letters. Such activities can have a huge positive impact on a person's health and wellbeing and their ability to remain at home, perhaps with a long term condition or to return home after sickness or an episode in hospital.

Procurement Information

Volunteering Matters is currently delivering the Volunteer Support Infrastructure contract which includes the Volunteer Passport Scheme. They have established links and relationships with VCSE partners and understand the need in the city and how the Good Neighbours Scheme can be delivered to maximise impact by recruiting, supporting, training then placing volunteers to undertake simple/daily tasks in our neighbourhood areas: North, East, Inner West, Outer West.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f96f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011525-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services


CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£150,000 £100K-£500K

Notice Dates

Publication Date
27 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Nov 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE CITY COUNCIL
Contact Name
Kate Bowman
Contact Email
kate.bowman@newcastle.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 8QH
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

VOLUNTEERING MATTERS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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