Fujifilm - Maintenance and support services for 75 home reporting laptop

NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

This public procurement record has 3 releases in its history.

ContractTermination

24 Jun 2026 at 13:57

Award

20 May 2025 at 11:38

Award

27 Mar 2025 at 14:28

Summary of the contracting process

The procurement process for the maintenance and support services of 75 home reporting laptops, titled "Fujifilm - Maintenance and support services for 75 home reporting laptop", was managed by the Norfolk and Norwich University Hospitals NHS Foundation Trust, located in Norwich, United Kingdom. The tender involved comprehensive support services, including telephone, email, remote, and on-site assistance, adhering to specified service level agreements. The procurement was conducted under the legal basis of UKPGA 2023/54. The invitation stage occurred with direct procurement, classified as below threshold without competition. Key dates included the awarding of the contract on 28th March 2025, with services commencing on 1st April 2025 and concluding on 31st March 2026. The contract was ultimately terminated on 24th June 2026, post-completion.

This tender presents significant opportunities for businesses specialising in IT maintenance, support services, and medical equipment repair. Companies such as Fujifilm Healthcare UK Limited, who are equipped to provide swift response times and in-depth technical support, would find this type of contract beneficial for business growth. The procurement method was through direct selection without competitive bidding, providing an easier entry for established businesses with proven expertise in similar projects. Consequently, IT service providers looking to expand their portfolio in the healthcare industry may find such tenders advantageous, especially those familiar with public sector service standards and requirements.

How relevant is this notice?

Notice Title

Fujifilm - Maintenance and support services for 75 home reporting laptop

Notice Description

Maintenance and support services for 75 home reporting laptops "(the"Hardware")" Comprehensive telephone/email/remote & on-site support. Includes all parts, labour & travel. Telephone/email response within 1 hour, remote (if connection available) within 4 hours. On-site response (if required) best effort within 16 business hours. Subject to SLA. Includes 1 x half yearly on site PC health checks, monitor calibration, IPEM QA checks & report.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f994
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059497-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK11 - Contract Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50240000 - Repair, maintenance and associated services related to marine and other equipment

50420000 - Repair and maintenance services of medical and surgical equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£116,400 £100K-£500K
Contracts Value
£116,400 £100K-£500K

Notice Dates

Publication Date
24 Jun 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Mar 20251 years ago
Contract Period
31 Mar 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Terminated

Contracting Authority (Buyer)

Main Buyer
NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
Additional Buyers

MISSING

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR4 7UY
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH53 Breckland and South Norfolk
Delivery Location
Not specified

Local Authority
South Norfolk
Electoral Ward
Cringleford
Westminster Constituency
South Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

FUJIFILM HEALTHCARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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