Notice Information
Notice Title
Extra Care Housing
Notice Description
PLEASE NOTE: THIS NOTICE IS TO EXTEND THE VOLUNTARY STANDSTILL PERIOD FOR LOT3 EXTRA CARE HOUSING - SOUTH LOCALITY (PEO/42143) AND LOT4 EXTRA CARE HOUSING - WEST LOCALITY (PEO/24144) UNTIL 13 JANUARY 2026. THE STANDSTILL PERIOD FOR LOT1 EXTRA CARE HOUSING - NORTH LOCALITY (PEO/24141) AND LOT2 EXTRA CARE HOUSING - EAST LOCALITY (PEO/24142) HAVE NOT CHANGED. The Council's intention is to commission community-based services which will promote people's wellbeing and independence in their own home to prevent, delay and reduce Service Users' need for care and support. The main objectives are to: * Ensure a good quality service; * Enable / sustain the Service Users' capacity to live independently within the community; * Reduce the number of people entering residential or nursing care; * Reduce the number of emergency admissions to hospital; * Reduce the number of delayed transfers of care; * Reduce isolation and loneliness by providing a positive environment for people to improve social networks and participate in community activities; * Support wellbeing and promote independence; * Improve digital inclusion. The Providers must deliver all hours in a flexible and responsive way and outside of the traditional 'Domiciliary care model' of time and task. The Council expects the Providers to work closely and innovatively with the scheme landlords (Housing Providers) to enable a seamless service. The Providers shall deliver a fully integrated, on-site, flexible care and support service to Service Users 24 hours a day, 365 (366) days a year. The Service will normally be delivered in the Service Users' own homes but may also be required in the communal areas of the Scheme(s), and on occasion in the local community. The Providers shall deliver a responsive, customer-focused service that satisfied the principles of Extra Care, and appropriately manages risk.
Lot Information
Extra Care Housing North Locality
Lot 1 Extra Care Housing ECH ECH is delivered within 7 schemes across Plymouth where people the majority aged 55 and over have their own self contained homes as part of a larger complex, have a legal right to occupy the property and have the provision of on site care and support. The service supports people to achieve the following, but not limited to, outcomes People are supported to continue to live independently People are supported individually so that they can lead as natural and independent a life as possible behind the privacy of their own door People with complex needs associated with dementia and physical and mental disability receive skilled services that help them maintain and enjoy an active life A more independent lifestyle may be facilitated for some, whereas the provision of a continually supportive environment will be a key factor for others People are supported to achieve their desired level of involvement with their local Community People are supported to maintain or gain independent living skills following periods of illness and so prevent hospital admission or readmission People are supported to evaluate and manage their own risk and to establish their preferred priorities People passing through the Pathways flats where applicable will receive individualised care and support with the aim of achieving a positive outcome for continued independent living The service focuses on two key areas of delivery The Core service for the seven schemes ensures care and support cover 24 hours a day. This is a fixed arrangement, available to all and delivered through a block payment non chargeable to clients. This core service will also provide planned support to those residents who have not been assessed as requiring an Adult Social Care assessed package of care and support but who require low level support to maintain independence, continue to enjoy health and well being and remain socially engaged. The provision of one to one care and support that a significant number of Extra Care Housing Residents require and which has been assessed as being eligible within Adult Social Care Fair Access to Care Assessment. People will have the choice of either selecting the core organisation to deliver this one to one care and support as assessed as eligible by Adult Social Care or may wish to select a different provider for this purpose. For further information please go to www.supplyingthesouthwest.org.uk and search for Extra Care Housing.
Renewal: The anticipated duration of the contract Lots 1 to 4 is for 4 years with possible extensions of 2 years plus 2 years. For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download specification for more detailed information.
Extra Care Housing East LocalityLot 2 Extra Care Housing ECH ECH is delivered within 7 schemes across Plymouth where people the majority aged 55 and over have their own self contained homes as part of a larger complex, have a legal right to occupy the property and have the provision of on site care and support. The service supports people to achieve the following, but not limited to, outcomes People are supported to continue to live independently People are supported individually so that they can lead as natural and independent a life as possible behind the privacy of their own door People with complex needs associated with dementia and physical and mental disability receive skilled services that help them maintain and enjoy an active life A more independent lifestyle may be facilitated for some, whereas the provision of a continually supportive environment will be a key factor for others People are supported to achieve their desired level of involvement with their local Community People are supported to maintain or gain independent living skills following periods of illness and so prevent hospital admission or readmission People are supported to evaluate and manage their own risk and to establish their preferred priorities People passing through the Pathways flats where applicable will receive individualised care and support with the aim of achieving a positive outcome for continued independent living The service focuses on two key areas of delivery The Core service for the seven schemes ensures care and support cover 24 hours a day. This is a fixed arrangement, available to all and delivered through a block payment non chargeable to clients. This core service will also provide planned support to those residents who have not been assessed as requiring an Adult Social Care assessed package of care and support but who require low level support to maintain independence, continue to enjoy health and well being and remain socially engaged. The provision of one to one care and support that a significant number of Extra Care Housing Residents require and which has been assessed as being eligible within Adult Social Care Fair Access to Care Assessment. People will have the choice of either selecting the core organisation to deliver this one to one care and support as assessed as eligible by Adult Social Care or may wish to select a different provider for this purpose. For further information please go to www.supplyingthesouthwest.org.uk and search for Extra Care Housing.
Renewal: The anticipated duration of the contract Lots 1 to 4 is for 4 years with possible extensions of 2 years plus 2 years. For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download specification for more detailed information.
Extra Care Housing South LocalityLot 3 Extra Care Housing ECH ECH is delivered within 7 schemes across Plymouth where people the majority aged 55 and over have their own self contained homes as part of a larger complex, have a legal right to occupy the property and have the provision of on site care and support. The service supports people to achieve the following, but not limited to, outcomes People are supported to continue to live independently People are supported individually so that they can lead as natural and independent a life as possible behind the privacy of their own door People with complex needs associated with dementia and physical and mental disability receive skilled services that help them maintain and enjoy an active life A more independent lifestyle may be facilitated for some, whereas the provision of a continually supportive environment will be a key factor for others People are supported to achieve their desired level of involvement with their local Community People are supported to maintain or gain independent living skills following periods of illness and so prevent hospital admission or readmission People are supported to evaluate and manage their own risk and to establish their preferred priorities People passing through the Pathways flats where applicable will receive individualised care and support with the aim of achieving a positive outcome for continued independent living The service focuses on two key areas of delivery The Core service for the seven schemes ensures care and support cover 24 hours a day. This is a fixed arrangement, available to all and delivered through a block payment non chargeable to clients. This core service will also provide planned support to those residents who have not been assessed as requiring an Adult Social Care assessed package of care and support but who require low level support to maintain independence, continue to enjoy health and well being and remain socially engaged. The provision of one to one care and support that a significant number of Extra Care Housing Residents require and which has been assessed as being eligible within Adult Social Care Fair Access to Care Assessment. People will have the choice of either selecting the core organisation to deliver this one to one care and support as assessed as eligible by Adult Social Care or may wish to select a different provider for this purpose. For further information please go to www.supplyingthesouthwest.org.uk and search for Extra Care Housing.
Renewal: The anticipated duration of the contract Lots 1 to 4 is for 4 years with possible extensions of 2 years plus 2 years. For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download specification for more detailed information.
Extra Care Housing West LocalityLot 4 Extra Care Housing ECH ECH is delivered within 7 schemes across Plymouth where people the majority aged 55 and over have their own self contained homes as part of a larger complex, have a legal right to occupy the property and have the provision of on site care and support. The service supports people to achieve the following, but not limited to, outcomes People are supported to continue to live independently People are supported individually so that they can lead as natural and independent a life as possible behind the privacy of their own door People with complex needs associated with dementia and physical and mental disability receive skilled services that help them maintain and enjoy an active life A more independent lifestyle may be facilitated for some, whereas the provision of a continually supportive environment will be a key factor for others People are supported to achieve their desired level of involvement with their local Community People are supported to maintain or gain independent living skills following periods of illness and so prevent hospital admission or readmission People are supported to evaluate and manage their own risk and to establish their preferred priorities People passing through the Pathways flats where applicable will receive individualised care and support with the aim of achieving a positive outcome for continued independent living The service focuses on two key areas of delivery The Core service for the seven schemes ensures care and support cover 24 hours a day. This is a fixed arrangement, available to all and delivered through a block payment non chargeable to clients. This core service will also provide planned support to those residents who have not been assessed as requiring an Adult Social Care assessed package of care and support but who require low level support to maintain independence, continue to enjoy health and well being and remain socially engaged. The provision of one to one care and support that a significant number of Extra Care Housing Residents require and which has been assessed as being eligible within Adult Social Care Fair Access to Care Assessment. People will have the choice of either selecting the core organisation to deliver this one to one care and support as assessed as eligible by Adult Social Care or may wish to select a different provider for this purpose. For further information please go to www.supplyingthesouthwest.org.uk and search for Extra Care Housing.
Renewal: The anticipated duration of the contract Lots 1 to 4 is for 4 years with possible extensions of 2 years plus 2 years. For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download specification for more detailed information.
Planning Information
Plymouth City Council will be holding market engagement events with organisations interested in providing care and support services within our Extra Care Housing schemes across the city. We would like to invite you to attend one of our market engagement events for the Plymouth Extra Care Housing contract. The engagement events will be held virtually with additional plans being finalised to host in person open day events, providing an opportunity to visit the schemes. Further details will be shared at the virtual engagement sessions. In person events are likely to be scheduled between 28th April 2025 and 9th May 2025. Virtual Engagement Sessions 17th April 2025: 11.30am – 12.30pm (MS Teams) 25th April 2025: 2pm – 3pm (MS Teams) During the virtual sessions, we will describe our aims in terms of the contract and the procurement activity and timeframes and provide an opportunity for questions and answers. To express an interest in attending a virtual session, please e-mail JointCommissioning@plymouth.gov.uk with your details and preferred date in order that you can be included in the meeting register. The link to the virtual events will be sent to you prior to the event.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04fc41
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/086486-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
85300000 - Social work and related services
Notice Value(s)
- Tender Value
- £31,600,000 £10M-£100M
- Lots Value
- £31,600,000 £10M-£100M
- Awards Value
- £31,600,000 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 30 Dec 20251 months ago
- Submission Deadline
- 28 Jul 2025Expired
- Future Notice Date
- 12 May 2025Expired
- Award Date
- 17 Dec 20252 months ago
- Contract Period
- 30 Apr 2026 - 30 Apr 2030 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- PLYMOUTH CITY COUNCIL
- Contact Name
- Not specified
- Contact Email
- jointcommissioning@plymouth.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- PLYMOUTH
- Postcode
- PL1 3BJ
- Post Town
- Plymouth
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK4 Devon
- Small Region (ITL 3)
- TLK41 Plymouth
- Delivery Location
- TLK41 Plymouth
-
- Local Authority
- Plymouth
- Electoral Ward
- St Peter and the Waterfront
- Westminster Constituency
- Plymouth Sutton and Devonport
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/086486-2025
30th December 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/083999-2025
17th December 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/034511-2025
23rd June 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/012625-2025
2nd April 2025 - Preliminary market engagement notice on Find a Tender -
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"additionalClassifications": [
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"id": "85300000",
"description": "Social work and related services"
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],
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"country": "GB",
"countryName": "United Kingdom"
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"relatedLot": "PEO24143"
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],
"value": {
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"currency": "GBP",
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"hasRenewal": true,
"status": "complete",
"identifiers": [
{
"id": "PEO24141"
}
],
"title": "Extra Care Housing North Locality",
"description": "Lot 1 Extra Care Housing ECH ECH is delivered within 7 schemes across Plymouth where people the majority aged 55 and over have their own self contained homes as part of a larger complex, have a legal right to occupy the property and have the provision of on site care and support. The service supports people to achieve the following, but not limited to, outcomes People are supported to continue to live independently People are supported individually so that they can lead as natural and independent a life as possible behind the privacy of their own door People with complex needs associated with dementia and physical and mental disability receive skilled services that help them maintain and enjoy an active life A more independent lifestyle may be facilitated for some, whereas the provision of a continually supportive environment will be a key factor for others People are supported to achieve their desired level of involvement with their local Community People are supported to maintain or gain independent living skills following periods of illness and so prevent hospital admission or readmission People are supported to evaluate and manage their own risk and to establish their preferred priorities People passing through the Pathways flats where applicable will receive individualised care and support with the aim of achieving a positive outcome for continued independent living The service focuses on two key areas of delivery The Core service for the seven schemes ensures care and support cover 24 hours a day. This is a fixed arrangement, available to all and delivered through a block payment non chargeable to clients. This core service will also provide planned support to those residents who have not been assessed as requiring an Adult Social Care assessed package of care and support but who require low level support to maintain independence, continue to enjoy health and well being and remain socially engaged. The provision of one to one care and support that a significant number of Extra Care Housing Residents require and which has been assessed as being eligible within Adult Social Care Fair Access to Care Assessment. People will have the choice of either selecting the core organisation to deliver this one to one care and support as assessed as eligible by Adult Social Care or may wish to select a different provider for this purpose. For further information please go to www.supplyingthesouthwest.org.uk and search for Extra Care Housing.",
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"amount": 4000000,
"currency": "GBP"
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"criteria": [
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"description": "For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download Invitation to Tender Documents."
},
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"type": "technical",
"description": "For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download Invitation to Tender Documents."
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},
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"vcse": true
},
"renewal": {
"description": "The anticipated duration of the contract Lots 1 to 4 is for 4 years with possible extensions of 2 years plus 2 years. For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download specification for more detailed information."
}
},
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"id": "PEO24142",
"title": "Extra Care Housing East Locality",
"description": "Lot 2 Extra Care Housing ECH ECH is delivered within 7 schemes across Plymouth where people the majority aged 55 and over have their own self contained homes as part of a larger complex, have a legal right to occupy the property and have the provision of on site care and support. The service supports people to achieve the following, but not limited to, outcomes People are supported to continue to live independently People are supported individually so that they can lead as natural and independent a life as possible behind the privacy of their own door People with complex needs associated with dementia and physical and mental disability receive skilled services that help them maintain and enjoy an active life A more independent lifestyle may be facilitated for some, whereas the provision of a continually supportive environment will be a key factor for others People are supported to achieve their desired level of involvement with their local Community People are supported to maintain or gain independent living skills following periods of illness and so prevent hospital admission or readmission People are supported to evaluate and manage their own risk and to establish their preferred priorities People passing through the Pathways flats where applicable will receive individualised care and support with the aim of achieving a positive outcome for continued independent living The service focuses on two key areas of delivery The Core service for the seven schemes ensures care and support cover 24 hours a day. This is a fixed arrangement, available to all and delivered through a block payment non chargeable to clients. This core service will also provide planned support to those residents who have not been assessed as requiring an Adult Social Care assessed package of care and support but who require low level support to maintain independence, continue to enjoy health and well being and remain socially engaged. The provision of one to one care and support that a significant number of Extra Care Housing Residents require and which has been assessed as being eligible within Adult Social Care Fair Access to Care Assessment. People will have the choice of either selecting the core organisation to deliver this one to one care and support as assessed as eligible by Adult Social Care or may wish to select a different provider for this purpose. For further information please go to www.supplyingthesouthwest.org.uk and search for Extra Care Housing.",
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"amountGross": 4600000,
"amount": 4600000,
"currency": "GBP"
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"criteria": [
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"description": "For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download Invitation to Tender Documents."
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},
"hasRenewal": true,
"renewal": {
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}
},
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"status": "complete",
"value": {
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"amount": 10000000,
"currency": "GBP"
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"awardCriteria": {
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},
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"selectionCriteria": {
"criteria": [
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"description": "For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download Invitation to Tender Documents."
},
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"type": "technical",
"description": "For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download Invitation to Tender Documents."
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},
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},
"hasRenewal": true,
"renewal": {
"description": "The anticipated duration of the contract Lots 1 to 4 is for 4 years with possible extensions of 2 years plus 2 years. For further information please go to www.supplyingthesouthwest.org.uk search for Extra Care Housing opportunity. You will need to log in, register interest in the opportunity and download specification for more detailed information."
}
},
{
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"title": "Extra Care Housing West Locality",
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"currency": "GBP"
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}
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},
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{
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