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Homeless Singles Supported Housing Service

Westminster City Council

This public procurement record has 5 releases in its history.

Award

25 Aug 2026 at 13:39

UK7 - Contract Details Notice
Award

19 Dec 2025 at 09:24

UK6 - Contract Award Notice
Tender

08 Sep 2025 at 16:17

UK4 - Tender Notice
Planning

23 May 2025 at 14:52

UK1 - Pipeline Notice
Planning

02 Apr 2025 at 17:18

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Westminster City Council procured a homeless singles supported housing service in Marylebone and Maida Vale, London. The service provides accommodation-based support across 58 bedspaces in six properties: three 24/7 staffed sites and three satellite step-down units. It supports single people who are homeless or at risk of homelessness and who may have complex mental or physical health needs, substance misuse issues or criminal behaviours. The intended outcomes are greater independence, improved health and wellbeing, access to education, employment and training, and movement into longer-term stable accommodation. Referrals may come from Probation, housing services, Adult Social Care, street outreach and statutory mental health services. This is a social work and related service, also classified as health and social work services.

The procurement is complete and has been awarded following an open procedure. One supplier, The Cyrenians t/a Changing Lives, was selected; one bid was received, from an SME and VCSE. The award was dated 19 December 2025, with a gross value of £4,316,904 (£3,597,420 excluding VAT). The signed contract is active, dated 1 June 2026, and has a gross value of £5,180,284 (£4,316,904 excluding VAT). Its contract period runs from 1 June 2026 to 31 May 2029, with a possible extension to 31 May 2031. The lot was evaluated on technical quality at 60% and price at 40%. Economic and technical selection criteria applied, with electronic submission permitted in English.

This procurement indicates a requirement for providers able to run supported accommodation for homeless single adults with multiple and sometimes high-risk support needs. A credible future competitor would need the operational capacity to manage several properties, including continuously staffed accommodation and step-down provision, while delivering person-centred support and measurable progress towards independence, wellbeing, training, employment and settled housing. Relevant experience would include coordinating referrals and casework with Probation, housing teams, social care, mental health services, outreach teams and community or voluntary-sector partners. The successful model also demonstrates that an SME or VCSE can compete for this type of council service through an open procedure. Providers should therefore be able to evidence robust safeguarding, partnership working, staffing arrangements, outcome monitoring and service continuity across a multi-site operation.

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Notice Information

Notice Title

Homeless Singles Supported Housing Service

Notice Description

Westminster City Council (WCC) are recommissioning their Homeless Singles Supported Housing Service (previously titled Transitional Housing Approach). The service is a pivotal and strategically aligned provision at the heart of the WCC's Homelessness and Rough Sleeping Strategy 2024. This service is a cornerstone of our ambition to prevent homelessness, enhance recovery, and transform lives through a dynamic, tailored, and outcomes-driven approach. The Contract will deliver accommodation-based support to a portfolio of 58 bedspaces across six properties (three 24/7 staffed sites and three satellite step-downs units) based in Marylebone and Maida Vale. Referrals into the service will be single individuals who are homeless or at risk of homelessness with associated complex support needs including mental and physical health, substance misuse and criminal behaviours. The referrals will be made by [not exclusively] Probation, Housing Solutions Service, Adult Social Care, Street Outreach Teams and Statutory Mental Health Services. Objectives of the Service is to appropriately support service users to gain independence, experience improved health and wellbeing, access education,employment and training and transition into longer term more stable accommodation. Effective partnerships with the referring agencies, third sector and community-based organisations will be instrumental to achieving the outcomes required The commencement date of this contract 05/01/2026. The estimated service commencement date is 01/04/2026. The initial term of the contract is a 3 years. The Contract may, at the Authority's discretion, be extended for a further period of up to an aggregate of two (2) years, with a total contract period of five years (calculated from the Service Commencement Date), expiring no later than 31 March 2031. During the Contract Period the Authority may, at its sole discretion, require additional Services to be delivered by the Provider, i.e. additional units of accomodation based support. Further details of this possible increase and how it may be implemented are set out in the Specification and Contract. As such, the Authority anticipates there could potentially be an increase in the total value of the Contract of up to 20% of its total 5 year budget. The budget published includes this 20% additional capacity.

Lot Information

Lot 1

Options: Depending on available budget and needs there maybe scope for additional bed spaces for the permitted extension period of up to 2 years beyond the initial 3 year term.

Renewal: The Authority shall be entitled at its absolute discretion to extend the Contract by a single period not exceeding two years

Planning Information

The date of the online consultation workshop event will be Thursday 17th April at 3pm to 4.30pm. The workshop will explore the commissioning of Westminster based supported accommodation and is primarily aimed at existing and potential suppliers of these services and suppliers of associated accommodation It will also explore the timescales for procurements the implementation of the recently adapted Responsible Procurement policy and its impact on tenders. To request your attendance please register by emailing schaudhry1@westminster.gov.uk - by end of 16th April 2025

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fc49
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080857-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£4,358,904 £1M-£10M
Lots Value
£4,358,904 £1M-£10M
Awards Value
£3,597,420 £1M-£10M
Contracts Value
£4,316,904 £1M-£10M

Notice Dates

Publication Date
25 Aug 2026Yesterday
Submission Deadline
7 Oct 2025Expired
Future Notice Date
12 Jun 2025Expired
Award Date
19 Dec 20258 months ago
Contract Period
1 Jun 2026 - 31 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Westminster City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI32 Westminster
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
2
Supplier Names

The Cyrenians Ltd

The Cyrenians t/a Changing Lives

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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