Tender

LBS - Carer Service

SOUTHWARK COUNCIL

This public procurement record has 2 releases in its history.

Tender

24 Nov 2025 at 11:10

Planning

07 Apr 2025 at 09:15

Summary of the contracting process

Southwark Council is currently in the tender stage for a project titled "LBS - Carer Service" in the social work and related services category. The council seeks qualified providers to deliver a Carer Service aimed at supporting unpaid carers in Southwark. The procurement process employs an open procedure and operates under the special regime of 'light touch'. Key deadlines include the tender period ending on 5 January 2026, with subsequent award and contract periods outlined. This opportunity is set within the UKI44 region, focusing on service provision in London. Interested parties are encouraged to submit through the provided electronic platform until the specified deadline.

This contract presents a substantial business growth opportunity, particularly for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations adept in social services and healthcare support. The estimated contract value of £1,210,590 further underscores its potential for enhancing business portfolios. Providers that show expertise in improving carer wellbeing and facilitating access to health services will find this proposal particularly rewarding. Aspects such as service quality and social value are highly weighted in the award criteria, offering a competitive edge to businesses with strong social responsibility initiatives.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

LBS - Carer Service

Notice Description

Southwark Council is seeking suitably qualified and experienced providers to enter into a contract for the provision of a Carer Service in Southwark. Unpaid carers are people who provide care for a friend, family member, or neighbour who has an illness, disability, mental health concern, or who is older and needs extra support. Unpaid carers do not receive any payment from the council or a private company for this caring role. The Carer Service will be located in Southwark and will offer a range of services for unpaid carers living in the borough. The Carer Service will aim to improve the wellbeing of unpaid carers, empower them in their caring role, and support them to access health and care services and other voluntary and community services that can offer support.

Lot Information

Lot DN770431

Renewal: Option to extend for a further two years (3+2).

Planning Information

This is a Planned Procurement Notice (PPN) for information purposes only. It is not a formal invitation to tender. You will need to respond to the tender notice in order to be considered for these contracts. The purpose of this PPN is to maximise transparency and competition for the upcoming tender notice. All details in this PPN are subject to being updated or changed in the final tender notice. The PPN is being published to advertise a Preliminary Market Engagement. Over the coming months, Southwark Council will be developing a future service model for a Carer Centre for unpaid carers. Unpaid carers are people who provide care for a friend, family member, or neighbour who has an illness, disability, mental health concern, or who is older and needs extra support. Unpaid carers do not receive any payment from the council or a private company for this caring role. The new Carer Centre will be located in Southwark and will offer a range of services for unpaid carers living in the borough. The Carer Centre will aim to improve the wellbeing of unpaid carers, empower them in their caring role, and support them to access health and care services and other voluntary and community services that can offer support. Interested parties are to complete the enclosed questionnaire (appendix A) and submit it via the Pro-Contract portal at https://procontract.due-north.com, by 12pm on 23rd April 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fdd8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076366-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85140000 - Miscellaneous health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£1,210,590 £1M-£10M
Lots Value
£1,210,590 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Nov 20253 months ago
Submission Deadline
5 Jan 2026Expired
Future Notice Date
23 Apr 2025Expired
Award Date
Not specified
Contract Period
4 Oct 2026 - 4 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active, Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOUTHWARK COUNCIL
Additional Buyers

LONDON BOROUGH OF SOUTHWARK

Contact Name
Frank Mensah
Contact Email
procurementadviceteam@southwark.gov.uk
Contact Phone
+44 2075251119

Buyer Location

Locality
LONDON
Postcode
SE1 2QH
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI44 Lewisham and Southwark

Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04fdd8-2025-11-24T11:10:44Z",
    "date": "2025-11-24T11:10:44Z",
    "ocid": "ocds-h6vhtk-04fdd8",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PXTW-7647-VDLV",
            "name": "Southwark Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXTW-7647-VDLV"
            },
            "address": {
                "streetAddress": "160 Tooley Street",
                "locality": "London",
                "postalCode": "SE1 2QH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI44"
            },
            "contactPoint": {
                "name": "Frank Mensah",
                "email": "ProcurementAdviceTeam@southwark.gov.uk",
                "telephone": "+44 2075251119"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.southwark.gov.uk",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PXTW-7647-VDLV",
        "name": "Southwark Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "This is a Planned Procurement Notice (PPN) for information purposes only. It is not a formal invitation to tender. You will need to respond to the tender notice in order to be considered for these contracts. The purpose of this PPN is to maximise transparency and competition for the upcoming tender notice. All details in this PPN are subject to being updated or changed in the final tender notice. The PPN is being published to advertise a Preliminary Market Engagement. Over the coming months, Southwark Council will be developing a future service model for a Carer Centre for unpaid carers. Unpaid carers are people who provide care for a friend, family member, or neighbour who has an illness, disability, mental health concern, or who is older and needs extra support. Unpaid carers do not receive any payment from the council or a private company for this caring role. The new Carer Centre will be located in Southwark and will offer a range of services for unpaid carers living in the borough. The Carer Centre will aim to improve the wellbeing of unpaid carers, empower them in their caring role, and support them to access health and care services and other voluntary and community services that can offer support. Interested parties are to complete the enclosed questionnaire (appendix A) and submit it via the Pro-Contract portal at https://procontract.due-north.com, by 12pm on 23rd April 2025.",
                "dueDate": "2025-04-23T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "013298-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/013298-2025",
                "datePublished": "2025-04-07T10:15:31+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "DN770431",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "LBS - Carer Service",
        "description": "Southwark Council is seeking suitably qualified and experienced providers to enter into a contract for the provision of a Carer Service in Southwark. Unpaid carers are people who provide care for a friend, family member, or neighbour who has an illness, disability, mental health concern, or who is older and needs extra support. Unpaid carers do not receive any payment from the council or a private company for this caring role. The Carer Service will be located in Southwark and will offer a range of services for unpaid carers living in the borough. The Carer Service will aim to improve the wellbeing of unpaid carers, empower them in their caring role, and support them to access health and care services and other voluntary and community services that can offer support.",
        "items": [
            {
                "id": "DN770431",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85140000",
                        "description": "Miscellaneous health services"
                    }
                ],
                "relatedLot": "DN770431"
            },
            {
                "id": "DN770431",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85300000",
                        "description": "Social work and related services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI44",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "DN770431"
            }
        ],
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "DN770431",
                "contractPeriod": {
                    "startDate": "2025-04-23T00:00:00Z",
                    "endDate": "2025-04-23T23:59:59Z"
                },
                "status": "planning"
            },
            {
                "id": "DN770431",
                "status": "active",
                "value": {
                    "amountGross": 1210590,
                    "amount": 1210590,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Quality weighting 55%",
                            "numbers": [
                                {
                                    "number": 55,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "Price weighting 40%",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "Social Value weighting 5%",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-05T00:00:00+01:00",
                    "endDate": "2029-10-04T23:59:59+01:00",
                    "maxExtentDate": "2031-10-04T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Option to extend for a further two years (3+2)."
                }
            }
        ],
        "status": "active",
        "value": {
            "amountGross": 1210590,
            "amount": 1210590,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "https://procontract.due-north.com/ProjectManagement/ProjectDashboard?projectId=11ab2b17-3d11-f011-8136-005056b64545",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-01-05T15:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2025-12-22T15:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-07-16T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "Tender documents are available on the council's e-procurement portal Procontract.",
                "url": "https://procontract.due-north.com/ProjectManagement/ProjectDashboard?projectId=11ab2b17-3d11-f011-8136-005056b64545"
            },
            {
                "id": "076366-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/076366-2025",
                "datePublished": "2025-11-24T11:10:44Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}