Award

Mental Health Recovery Pathway Service - Crisis Cafe

NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

TenderUpdate

27 May 2025 at 08:53

TenderUpdate

27 May 2025 at 08:53

Award

07 Apr 2025 at 13:32

Summary of the contracting process

The procurement process for the Mental Health Recovery Pathway Service, focusing on the Crisis Café, has now reached the confirmation of contract award stage. Managed by the NHS North Central London Integrated Care Board, the service targets psychiatrist or psychologist services within the health sector. Located in the London boroughs of Haringey and Islington, the service will cater to local residents or those registered with an Islington GP. The contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023, utilising a direct award process without prior advertisement. The contract, valued at £163,769 for a term of one year, started on 1st April 2025 and concludes on 31st March 2026.

This procurement presents robust opportunities for businesses specialising in healthcare services, particularly those providing mental health interventions. The Crisis Café initiative integrates with NHS services, offering potential partnerships and collaborative ventures to enhance community support systems. Companies adept in quality and innovation, value provision, integration, and social value will find this tender well-suited to their strengths, opening avenues to contribute to reducing health inequalities and improving access to mental health crisis interventions in London.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Mental Health Recovery Pathway Service - Crisis Cafe

Notice Description

Part of Recovery Pathway - Mental Health<br/>Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.<br/>The Crisis Cafe Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment. <br/>The service will be available to Islington residents or people not resident in the borough but who are registered with an Islington GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis.

Lot Information

Lot 1

The notice relates to Part of Recovery Pathway - Mental Health
Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.
The Crisis Cafe Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment.
The service will be available to Islington residents or people not resident in the borough but who are registered with an Islington GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis.
This notice is an intention to award a contract to the existing provider following direct award process C.
The lifetime value of the contract is PS163,769
The expiring contract ends 31 Mar 25
The contract term will be 1 year with no option to extend.
The contract will start on 01/04/2025 and end 31/03/2026.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 22 April 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fe2c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027582-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85121270 - Psychiatrist or psychologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Apr 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
nclicb.nclcontractqueries@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
N1 1TH
Post Town
North London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI43 Haringey and Islington

Local Authority
Islington
Electoral Ward
Laycock
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

HESTIA HOUSING AND SUPPORT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04fe2c-2025-05-27T09:53:21+01:00",
    "date": "2025-05-27T09:53:21+01:00",
    "ocid": "ocds-h6vhtk-04fe2c",
    "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. <br/>Representations by providers must be made to decision makers by 22 April 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/>Written representations should be sent to nclicb.nclcontractqueries@nhs.net<br/>* The decision to award the contract was made by the Chief Strategy & Population Health Officer.<br/>* No declarations of actual, or potential interests by those officers involved in this decision.<br/>* The incumbent provider has delivered the following key criteria <br/>1: Quality and Innovation with a value of 25% by achieving the contractual KPIs, <br/>2: Value with a score of 16% by providing a service that is value for money compared to other providers,<br/>3: Integration, collaboration and service sustainability with a value of 17% by collaborative working within the local system,<br/>4: Improving access, reducing health inequalities and facilitating choice with a value of 16% by reducing health inequalities,<br/>5: Social Value with a value of 7% by ensuring the provider is meeting London Living Wage (LLW).<br/>The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.<br/>The authority has selected and weighted the above key criteria in line with the perceived importance of each of the criterion. The provider has been selected based on the combined scores which confirms the providers ability to continue to fulfill the contract in line with PSR - Direct Award Process C.",
    "initiationType": "tender",
    "tender": {
        "id": "C352232",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Mental Health Recovery Pathway Service - Crisis Cafe",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85121270",
            "description": "Psychiatrist or psychologist services"
        },
        "mainProcurementCategory": "services",
        "description": "Part of Recovery Pathway - Mental Health<br/>Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.<br/>The Crisis Cafe Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment. <br/>The service will be available to Islington residents or people not resident in the borough but who are registered with an Islington GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis.",
        "lots": [
            {
                "id": "1",
                "description": "The notice relates to Part of Recovery Pathway - Mental Health<br/>Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.<br/>The Crisis Cafe Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment. <br/>The service will be available to Islington residents or people not resident in the borough but who are registered with an Islington GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis. <br/>This notice is an intention to award a contract to the existing provider following direct award process C.<br/>The lifetime value of the contract is PS163,769<br/>The expiring contract ends 31 Mar 25<br/>The contract term will be 1 year with no option to extend.<br/>The contract will start on 01/04/2025 and end 31/03/2026.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKI43"
                    }
                ],
                "deliveryLocation": {
                    "description": "Provision of service in London Borough of Haringey and Islington"
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_REPETITION_EXISTING",
                "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive"
            }
        ],
        "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 22 April 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.",
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.Representations by providers must be made to decision makers by 22 April 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.Written representations should be sent to nclicb.nclcontractqueries@nhs.net* The decision to award the contract was made by the Chief Strategy & Population Health Officer.* No declarations of actual, or potential interests by those officers involved in this decision.* The incumbent provider has delivered the following key criteria1: Quality and Innovation with a value of 25% by achieving the contractual KPIs,2: Value with a score of 16% by providing a service that is value for money compared to other providers,3: Integration, collaboration and service sustainability with a value of 17% by collaborative working within the local system,4: Improving access, reducing health inequalities and facilitating choice with a value of 16% by reducing health inequalities,5: Social Value with a value of 7% by ensuring the provider is meeting London Living Wage (LLW).The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.The authority has selected and weighted the above key criteria in line with the perceived importance of each of the criterion. The provider has been selected based on the combined scores which confirms the providers ability to continue to fulfill the contract in line with PSR - Direct Award Process C."
                        },
                        "newValue": {
                            "text": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. The existing provider is satisfying the original contract and will likely satisfy the contract to a sufficient standard.This contract was awarded 17/04/2025The lifetime value of the contract is PS163,769The contract term will be 1 year with no option to extend.The contract will start 01/04/2025 and end 31/03/2026"
                        },
                        "where": {
                            "section": "VI.3"
                        }
                    }
                ]
            },
            {
                "id": "2",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.Representations by providers must be made to decision makers by 22 April 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.Written representations should be sent to nclicb.nclcontractqueries@nhs.net* The decision to award the contract was made by the Chief Strategy & Population Health Officer.* No declarations of actual, or potential interests by those officers involved in this decision.* The incumbent provider has delivered the following key criteria1: Quality and Innovation with a value of 25% by achieving the contractual KPIs,2: Value with a score of 16% by providing a service that is value for money compared to other providers,3: Integration, collaboration and service sustainability with a value of 17% by collaborative working within the local system,4: Improving access, reducing health inequalities and facilitating choice with a value of 16% by reducing health inequalities,5: Social Value with a value of 7% by ensuring the provider is meeting London Living Wage (LLW).The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.The authority has selected and weighted the above key criteria in line with the perceived importance of each of the criterion. The provider has been selected based on the combined scores which confirms the providers ability to continue to fulfill the contract in line with PSR - Direct Award Process C."
                        },
                        "newValue": {
                            "text": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. The existing provider is satisfying the original contract and will likely satisfy the contract to a sufficient standard.This contract was awarded 17/04/2025The lifetime value of the contract is PS163,769The contract term will be 1 year with no option to extend.The contract will start 01/04/2025 and end 31/03/2026"
                        },
                        "where": {
                            "section": "VI.3"
                        }
                    }
                ]
            }
        ]
    },
    "awards": [
        {
            "id": "013419-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-133597",
                    "name": "Hestia Housing and Support"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-96566",
            "name": "NHS North Central London Integrated Care Board",
            "identifier": {
                "legalName": "NHS North Central London Integrated Care Board"
            },
            "address": {
                "streetAddress": "Laycock PDC, Laycock Street",
                "locality": "London",
                "region": "UKI41",
                "postalCode": "N1 1TH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "nclicb.nclcontractqueries@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board",
                "buyerProfile": "https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-133597",
            "name": "Hestia Housing and Support",
            "identifier": {
                "legalName": "Hestia Housing and Support",
                "id": "02020165"
            },
            "address": {
                "streetAddress": "Beaufort House, 15 St Botolph St, London EC3A 7BB",
                "locality": "London",
                "region": "UKI43",
                "postalCode": "SE1 1LB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7896240666"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://hestia.org",
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-128716",
            "name": "NHS London Commercial Hub",
            "identifier": {
                "legalName": "NHS London Commercial Hub"
            },
            "address": {
                "streetAddress": "UNEX Tower 5 Station Street",
                "locality": "London",
                "postalCode": "E15 1DA",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-96566",
        "name": "NHS North Central London Integrated Care Board"
    },
    "contracts": [
        {
            "id": "013419-2025-1",
            "awardID": "013419-2025-1",
            "status": "active",
            "dateSigned": "2025-04-04T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "6",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "4",
                "measure": "lowestValidBidValue",
                "relatedLot": "1",
                "value": 163769,
                "currency": "GBP"
            },
            {
                "id": "5",
                "measure": "highestValidBidValue",
                "relatedLot": "1",
                "value": 163769,
                "currency": "GBP"
            }
        ]
    },
    "language": "en"
}