Contract for the Provision of Care and Support for Extra Care Services (Angel and Callendar Court)

GATESHEAD BOROUGH COUNCIL

This public procurement record has 6 releases in its history.

Award

28 Apr 2026 at 15:23

Tender

27 Jan 2026 at 09:33

PlanningUpdate

04 Aug 2025 at 08:20

PlanningUpdate

04 Aug 2025 at 08:13

Planning

01 Aug 2025 at 12:54

Planning

10 Apr 2025 at 16:03

Summary of the contracting process

Gateshead Borough Council has initiated a public procurement contract for the Provision of Care and Support Services for Extra Care settings at Angel and Callendar Court. This contract seeks to address the increasing demand for elderly care in the borough, focusing on two key locations: Angel Court in Harlow Green and Callendar Court in Beacon Lough Estate. As of 28 April 2026, the contract has reached the award stage with Hales Group Limited being selected as the supplier. The procurement method is an open procedure under the light touch regime, with the contract period set to begin on 19 August 2026 and potentially extendable from the initial term of 48 months to a maximum of 36 months further, ending on 19 August 2030 or 2033 if extended.

This tender represents substantial opportunities for businesses specialising in health and social work services, particularly those focused on elderly care and support for dementia. It is exceptionally suited for SMEs, as demonstrated by six small-to-medium enterprises reaching the final stages of bidding. The contract, valued at approximately £8.3 million, presents avenues for those in the care sector to expand their operations within the Gateshead region and beyond. Public authorities demand innovative solutions to provide independent living support, thus opening pathways for care providers focused on enhancing quality care services and implementing new models of elderly support within home environments.

How relevant is this notice?

Notice Title

Contract for the Provision of Care and Support for Extra Care Services (Angel and Callendar Court)

Notice Description

Gateshead Council has reviewed and recommissioned the care and support contract for Angel and Callendar Court Extra Care settings. Angel Court is a 45 two bed scheme located in Harlow Green with the registered housing provider being the Council. Callendar Court is a 40 one bed and two bed scheme located in Beacon Lough Estate. As a borough, Gateshead have an increasing ageing population. In addition, the number of people living with dementia is also increasing. There is a need to ensure the new care and support contract is able to support this increasing need, with the ethos of supporting residents to remain independent, remain in their own home and reduce the reliance on residential care.

Lot Information

Lot 1

Renewal: Initial contract term 48 months with the option to extend up to 36 months

Planning Information

Gateshead Council are holding an online Market Engagement Event on team's which will take place on Monday 18th August 10:30 to 11:30am for the provision of care and support for extra care services. Please search open reference OPEN20251389 on the OPEN Platform for access to the market engagement event documents. Gateshead Council (the Council) is in the process of renewing its Contract for the Provision of care and support for Angel and Callendar Court Extra Care services. As part of this process the Council is conducting an early Market Engagement Exercise to establish the level of interest in this opportunity, to gather information and improve our understanding of the market. Suppliers are invited to consider the inquiries detailed within this Market Engagement Questionnaire and complete the questionnaire in Section Two. Suppliers are also invited to attend an early Market Engagement Event on Monday 18th August 2025 where we will discuss the current feedback we are receiving around Extra Care and potential model options. This will be an opportunity for the market to provide feedback and help develop the future model. Please note: this is a feedback and model development session. It will not give an overview of how the proposed Contract will operate and what interested Providers will need to do to participate in the procurement process. This will be discussed at a later Market Engagement event. There will also be the opportunity for Providers to book onto individual sessions with the Council to provide any further feedback or questions not already discussed in the session. The Council is looking to review and re-commission the care and support contract for Angel and Callendar Court Extra Care settings. Angel Court is a 45 two bed scheme located in Harlow Green with the registered housing provider being the Council. Callendar Court is a 40 one bed and two bed scheme located in Beacon Lough Estate. As a borough, Gateshead have an increasing ageing population. In addition, the number of people living with dementia is also increasing. There is a need to ensure the new care and support contract is able to support this increasing need, with the ethos of supporting residents to remain independent, remain in their own home and reduce the reliance on residential care.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0500db
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038783-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£8,750,163 £1M-£10M
Lots Value
£8,750,163 £1M-£10M
Awards Value
£8,339,935 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
28 Apr 20261 months ago
Submission Deadline
27 Feb 2026Expired
Future Notice Date
27 Jun 2025Expired
Award Date
27 Apr 20261 months ago
Contract Period
18 Aug 2026 - 19 Aug 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GATESHEAD BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC2 Northumberland, and Tyne and Wear

Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

HALES GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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