Award

Provision for Mental Health and Homeless Supported Housing Service

LONDON BOROUGH OF HOUNSLOW

This public procurement record has 4 releases in its history.

Award

02 Dec 2025 at 17:08

Tender

14 Jul 2025 at 16:55

Planning

27 Jun 2025 at 19:59

Planning

11 Apr 2025 at 08:38

Summary of the contracting process

The London Borough of Hounslow has awarded a contract for the provision of mental health and homeless supported housing services, with specific focus on vulnerable adults with complex needs. The final award relates to Lot 2, which entails supporting homeless adults across 86 units in ten buildings, including a Short Stay Scheme for rapid access and assessment. This procurement process, conducted using an open procedure, has concluded in the award stage as of 2 December 2025. The contract period is scheduled from 1 April 2026 to 31 March 2031, with potential extensions up to an additional three years based on performance. The award for Lot 2 amounts to £12,240,000, with St Mungo's identified as the supplier, marking a substantial opportunity for large-scale service delivery in health and social work services, specifically within the Hounslow area.

This procurement offers substantial opportunities for organisations involved in health and social work, particularly those specialising in supported housing and community services. With St Mungo's securing the contract, the involvement of large VCSE organisations emphasises the importance of social enterprise in this sector. Businesses with expertise in handling complex needs, substance use, and mental health support may find similar opportunities lucrative. The emphasis on independence and recovery-focused support opens avenues for providers with innovative solutions in these areas, aligning with objectives to improve client wellbeing and social integration. Such contracts present growth prospects through long-term partnerships, especially for those adept at navigating the regulatory and service delivery landscapes in public authority settings.

How relevant is this notice?

Notice Information

Notice Title

Provision for Mental Health and Homeless Supported Housing Service

Notice Description

The new homeless supported housing contract will be made up of 86 units across ten buildings: 75 units across nine buildings - supporting homeless adults with a range of needs, including mental health and substance use. 11 units in one building - Short Stay Scheme - accommodation providing assessment of needs and the most suitable offer of accommodation and short-stay rapid access. This award notice relates to Lot 2, at a total cost of PS1,530,000 per annum, and total budget of PS12,240,000.

Lot Information

Mental Health Supported Housing

The service will support adults with severe mental health problems who are referred by London Borough of Hounslow, offering 24-hour supported housing with flexible, recovery-focused support. The main role of the service is to provide supported move-on accommodation for individuals within the target group who are ready to take a first step down from a more intensively staffed setting. This will usually be from a community-based service, such as 24-hour supported living, but could also be hospital, provided an individual will be able to manage within the level of support provided by the service. In a smaller number of cases, appropriate individuals may be referred to the service as a step up from the wider supported accommodation pathway, mainstream housing or temporary accommodation. The service will promote recovery, wellbeing and independence and meet the following aims as detailed in the Core Specification: Maximise Independence Improve Mental and Emotional Wellbeing Enhance Quality of Life and Reduce Social Isolation Improve Physical Wellbeing Move on at the right time Prevent placement breakdown

Renewal: Depending of services requirements.

Homeless Supported Housing & Short Stay Scheme

The overall aim of the service is to support homeless adults including those with multiple and complex needs, to move towards independent living. The service will promote independence, wellbeing and recovery and meet the following aims as detailed in the Core Specification: * Maximise Independence * Improve Mental and Emotional Wellbeing * Enhance Quality of Life and Reduce Social Isolation * Improve Physical Wellbeing * Move on at the right time * Prevent placement breakdown Support will be person-centered and holistic, meeting the service user's outcomes through individual casework, therapies, and through support to access services and resources in the local community

Renewal: Depending of services requirements.

Planning Information

The Council is holding an online providers engagement event on 2nd July at 2pm. For the invite link to join the event please email LifeProject@hounslow.gov.uk It is not a formal invitation to tender. It should be noted that this engagement is not a formal tendering process. The information we gain through our market engagement will help to inform our commissioning intentions and refine our specification for this service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050106
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079109-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£21,888,000 £10M-£100M
Lots Value
£18,240,000 £10M-£100M
Awards Value
£12,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20255 days ago
Submission Deadline
1 Sep 2025Expired
Future Notice Date
14 Jul 2025Expired
Award Date
2 Dec 20256 days ago
Contract Period
31 Mar 2026 - 31 Mar 2031 Over 5 years
Recurrence
2032-03-31

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HOUNSLOW
Contact Name
Not specified
Contact Email
procurement@hounslow.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HOUNSLOW, LONDON
Postcode
TW3 3EB
Post Town
Twickenham
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
TLI London

Local Authority
Hounslow
Electoral Ward
Hounslow West
Westminster Constituency
Feltham and Heston

Supplier Information

Number of Suppliers
1
Supplier Name

ST MUNGO'S

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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