Notice Information
Notice Title
Provision of Communicator Guide and Intervenor Services
Notice Description
This is an 18 month contract to provide communicator guide and intervenor services. Communicator guides work with people who acquire deafblindness, helping them with everyday tasks such as shopping, going to the doctors and going to the gym. The guides are trained in safe guiding skills to support with mobility. They will help the Deafblind person to adjust to life as their eyesight and hearing gets worse. For example, they might train the person to use hands-on signing or the Deafblind manual alphabet. Intervenors work with children and adults who have had deafblindness from birth. Their role is similar to a communicator guide but they will also help to develop a special communication system.
Procurement Information
The current provider of these services gave sudden and unexpected notice to the Council on 29th January 2025 that they would not provide these services beyond 31st March 2025. The Council sought to negotiate a 4 month extension to this, which was refused, however the provider did agree to extend for a shorter period. The Council is therefore making an urgent direct award to a single replacement provider. The service is required to enable the Council to fulfil its legal obligations - local authorities are required to act under the "Care and Support for Deafblind Children and Adults Policy Guidance" under Section 7 of the Local Authority Social Services Act 1970 (for children) and section 78 of the Care Act 2014 (for adults). They have to: * provide appropriate services for deafblind people * provide specially trained one-to-one support workers when necessary * provide accessible information for deafblind people
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0505ac
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/019673-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME, VCSE
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £904,000 £500K-£1M
- Contracts Value
- £904,000 £500K-£1M
Notice Dates
- Publication Date
- 8 May 20259 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 21 Apr 202510 months ago
- Contract Period
- 2 May 2025 - 31 Oct 2026 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HERTFORDSHIRE COUNTY COUNCIL
- Contact Name
- Not specified
- Contact Email
- strategic.procurement@hertfordshire.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- HERTFORD
- Postcode
- SG13 8DQ
- Post Town
- Stevenage
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH26 North and East Hertfordshire
- Delivery Location
- Not specified
-
- Local Authority
- East Hertfordshire
- Electoral Ward
- Hertford Castle
- Westminster Constituency
- Hertford and Stortford
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/019673-2025
8th May 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/016259-2025
22nd April 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/016252-2025
22nd April 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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