Award

Qwell online mental health counselling platform in St Helens

NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

23 Apr 2025 at 10:13

Summary of the contracting process

NHS Cheshire and Merseyside Integrated Care Board is progressing through the award stage of a procurement process for the delivery of the Qwell online mental health counselling platform in St Helens. The contract is set to begin on 8th May 2025 and run until 31st August 2027, with an annual contract value of £45,000. This initiative supports the health services category and focuses on providing accessible mental health services to adults in the region. The procurement approach is a direct award under the Provider Selection Regime, in accordance with the Health Care Services Regulations 2023, which results in a limited procurement method without prior publication of a call for competition. Key decision criteria for this award included social value, improving access, quality, and service sustainability, with a standstill period in place for provider representations until 8 working days from 23rd April 2025.

This tender presents significant opportunities for established providers in the health services sector, particularly those experienced in digital health platforms. Companies like Kooth Digital Health Ltd, the incumbent provider, are particularly well-suited for this contract as they continue to meet contract requirements to a high standard. The focus on integrating innovative solutions for mental health support aligns with the growing demand for digital health services, facilitating business growth for entities that specialise in similar service offerings. Engaging in this contract could bolster a provider’s portfolio by aligning their services with strategic regional health initiatives and expanding their influence within the public sector health market.

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Notice Title

Qwell online mental health counselling platform in St Helens

Notice Description

Qwell is an online mental health counselling platform, available 24/7 and 365 days a year providing free, safe and anonymous mental health and wellbeing support for adults in St Helens.

Lot Information

Lot 1

NHS Cheshire and Merseyside ICB - St Helens Place intend to award a 28 month contract via Direct award C to the incumbent provider to deliver the Qwell online mental health counselling platform in St Helens. The contract will start on the 8th of May 2025, expire on 31st August 2027 and has an annual contract value of PS45,000.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050623
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016444-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£105,000 £100K-£500K

Notice Dates

Publication Date
23 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Aug 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD
Contact Name
Mervyn Kennedy
Contact Email
mervyn.kennedy@cheshireandmerseyside.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1QY
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD71 East Merseyside

Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

KOOTH DIGITAL HEALTH

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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